TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 1 out of 5 by
Why di from
Why you charge when you say it is free?
I like the help but you say it is free. This not clear, you need to explain.
Date published: 2021-02-23
Rated 5 out of 5 by
moji1976 from
So easy to use
It is so easy to use and gives you the option to ask questions
Date published: 2021-02-23
Rated 5 out of 5 by
GARY10141948 from
I LIKE
IT WORKED WELL...................................................................
Date published: 2021-02-23
Rated 5 out of 5 by
pastorj123 from
TurboTax is Awesome!!!
I love using TurboTax. this is a great and easy to use tool to get taxes done.
Date published: 2021-02-23
Rated 3 out of 5 by
Servanthood3 from
I like Turbo Tax
It was ok. I would use it again. It is convenient.
Date published: 2021-02-23
Rated 4 out of 5 by
MACAScott from
Good system, mediocre chat support
I've used TurboTax for over a decade and the system shows UI and UX improvements annually. It helps makes doing taxes much easier. I wish there was a way for all employer and gov't entities to digitally talk to each other so taxes could be done in just a few clicks. Maybe someday. I used chat support but there was some confusion in the back and forth communication, which ultimately left me confused, and so I pushed forward on my own.
Date published: 2021-02-23
Rated 5 out of 5 by
RCFord14 from
Easy As Always
This is our 6th year filing with TurboTax and it went smoothly as always.
Date published: 2021-02-23
Rated 4 out of 5 by
Tomiene Talib from
Very helpful
They navigated my experience very well considering how computer ignorant I am.
Date published: 2021-02-23
Rated 5 out of 5 by
Shauntavia B from
Easy Simple Done
I haven't always been independent and able to do my taxes. Then I was introduced to TurboTax. With live Help from real people I can get it done. Also the little question marks nexts to a question or box that needs to be filled I can right click the circled question mark and get and explanation on what needs to be done. Simple Easy and its Quick
Date published: 2021-02-23
Rated 5 out of 5 by
Cal P from
TT does a very good job
The only delaying part of taxes is the receipt of the tax forms from employers
All TurboTax® Offerings Reviews - Page 9526
Date published: 2021-02-23
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 1 out of 5 by
Why di from
Why you charge when you say it is free?
I like the help but you say it is free. This not clear, you need to explain.
Date published: 2021-02-23
Rated 5 out of 5 by
moji1976 from
So easy to use
It is so easy to use and gives you the option to ask questions
Date published: 2021-02-23
Rated 5 out of 5 by
GARY10141948 from
I LIKE
IT WORKED WELL...................................................................
Date published: 2021-02-23
Rated 5 out of 5 by
pastorj123 from
TurboTax is Awesome!!!
I love using TurboTax. this is a great and easy to use tool to get taxes done.
Date published: 2021-02-23
Rated 3 out of 5 by
Servanthood3 from
I like Turbo Tax
It was ok. I would use it again. It is convenient.
Date published: 2021-02-23
Rated 4 out of 5 by
MACAScott from
Good system, mediocre chat support
I've used TurboTax for over a decade and the system shows UI and UX improvements annually. It helps makes doing taxes much easier. I wish there was a way for all employer and gov't entities to digitally talk to each other so taxes could be done in just a few clicks. Maybe someday. I used chat support but there was some confusion in the back and forth communication, which ultimately left me confused, and so I pushed forward on my own.
Date published: 2021-02-23
Rated 5 out of 5 by
RCFord14 from
Easy As Always
This is our 6th year filing with TurboTax and it went smoothly as always.
Date published: 2021-02-23
Rated 4 out of 5 by
Tomiene Talib from
Very helpful
They navigated my experience very well considering how computer ignorant I am.
Date published: 2021-02-23
Rated 5 out of 5 by
Shauntavia B from
Easy Simple Done
I haven't always been independent and able to do my taxes. Then I was introduced to TurboTax. With live Help from real people I can get it done. Also the little question marks nexts to a question or box that needs to be filled I can right click the circled question mark and get and explanation on what needs to be done. Simple Easy and its Quick
Date published: 2021-02-23
Rated 5 out of 5 by
Cal P from
TT does a very good job
The only delaying part of taxes is the receipt of the tax forms from employers
All TurboTax® Offerings Reviews - Page 9526
Date published: 2021-02-23