TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from TurboTax is Fantaxtic TurboTax is easy to navigate. Their expert Amy helped me, and made sure I was getting every tax break I could! Ended up getting a refund when I was expecting to pay in. Thanks Amy!!
Date published: 2022-03-23
Rated 2 out of 5 by from Beware of Infinite Loops and Failed Transmission I had a very simple return where I did not buy or sell investments (no Investment Income) but TurboTax went into infinite loops forcing me to quit several times. Once again in 2021 TurboTax had a "technical hiccup" after entering all payment info and hitting transmit returns. The transmission didn't go through and I received a FAILED_VALIDATION error. I had to exit TurboTax, download and update the Federal tax software and then download and update the state tax software. Always check for updates before hitting transmit return.
Date published: 2022-03-23
Rated 5 out of 5 by from Turbo Tax is Awesome Turbo Tax is always easy to use. It takes you through everything, so there is no need to worry that you may have missed something. Been using it for years!
Date published: 2022-03-23
Rated 5 out of 5 by from TurboTax Super Simple Turbo Tax makes all Income tax related things very easy. Fast end mainly no complications.
Date published: 2022-03-23
Rated 5 out of 5 by from awesome easy to use. love it. We will definitely use this service gain.
Date published: 2022-03-23
Rated 5 out of 5 by from Todd was great. Loved the full service experience! Great and easy service. The process was fast and seamless. I was able to get my questions answered almost immediately everytime.
Date published: 2022-03-23
Rated 5 out of 5 by from TurboTax is great It’s definitely easy to use. The tax rep got in contact with me often
Date published: 2022-03-23
Rated 5 out of 5 by from 16-Year User & Still Going Our clergy tax situation drove us to TurboTax because it could handle our oddities without hiring an accountant. One year we did hire an accountant. They messed it all up. We've never had any problems with TurboTax. It askes all the right questions and guides us right through. Taxes are stressful enough. It's great to have help doing all the math and form work.
Date published: 2022-03-23
Rated 4 out of 5 by from T. tax enabled to get it done. former year format The system, overall, provided the help I was looking for. There should be an option for breaks and later start from that point. I had to go over data I entered before. The terminology could be clearer for the uninitiated, like me.
Date published: 2022-03-23
Rated 4 out of 5 by from confusing to change deposit info It was fairly easy doing the filing, i just had a lot of confusion and trouble changing the direct deposit information
Date published: 2022-03-23
All TurboTax® Offerings Reviews - Page 9526
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is Fantaxtic TurboTax is easy to navigate. Their expert Amy helped me, and made sure I was getting every tax break I could! Ended up getting a refund when I was expecting to pay in. Thanks Amy!!
Date published: 2022-03-23
Rated 2 out of 5 by from Beware of Infinite Loops and Failed Transmission I had a very simple return where I did not buy or sell investments (no Investment Income) but TurboTax went into infinite loops forcing me to quit several times. Once again in 2021 TurboTax had a "technical hiccup" after entering all payment info and hitting transmit returns. The transmission didn't go through and I received a FAILED_VALIDATION error. I had to exit TurboTax, download and update the Federal tax software and then download and update the state tax software. Always check for updates before hitting transmit return.
Date published: 2022-03-23
Rated 5 out of 5 by from Turbo Tax is Awesome Turbo Tax is always easy to use. It takes you through everything, so there is no need to worry that you may have missed something. Been using it for years!
Date published: 2022-03-23
Rated 5 out of 5 by from TurboTax Super Simple Turbo Tax makes all Income tax related things very easy. Fast end mainly no complications.
Date published: 2022-03-23
Rated 5 out of 5 by from awesome easy to use. love it. We will definitely use this service gain.
Date published: 2022-03-23
Rated 5 out of 5 by from Todd was great. Loved the full service experience! Great and easy service. The process was fast and seamless. I was able to get my questions answered almost immediately everytime.
Date published: 2022-03-23
Rated 5 out of 5 by from TurboTax is great It’s definitely easy to use. The tax rep got in contact with me often
Date published: 2022-03-23
Rated 5 out of 5 by from 16-Year User & Still Going Our clergy tax situation drove us to TurboTax because it could handle our oddities without hiring an accountant. One year we did hire an accountant. They messed it all up. We've never had any problems with TurboTax. It askes all the right questions and guides us right through. Taxes are stressful enough. It's great to have help doing all the math and form work.
Date published: 2022-03-23
Rated 4 out of 5 by from T. tax enabled to get it done. former year format The system, overall, provided the help I was looking for. There should be an option for breaks and later start from that point. I had to go over data I entered before. The terminology could be clearer for the uninitiated, like me.
Date published: 2022-03-23
Rated 4 out of 5 by from confusing to change deposit info It was fairly easy doing the filing, i just had a lot of confusion and trouble changing the direct deposit information
Date published: 2022-03-23
All TurboTax® Offerings Reviews - Page 9526