TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Turbo tax Easy Love the "walk me through" easy to us format. We have used Turbo Tax for the last 6 years and have been very happy with it.
Date published: 2023-02-26
Rated 5 out of 5 by from turbo tax is awesome this was my very first year filing my taxes and turbo tax was so easy i had no problems at all.. Thank You turbo tax!!!!!!
Date published: 2023-02-26
Rated 5 out of 5 by from Theiiiiir great Really really really really really really really really really good
Date published: 2023-02-26
Rated 4 out of 5 by from Did well until.... i was doing well doing my return with turbotax until i try to enter my sep contribution for 2022. what i found online and what was said in the help screen within turbotax, was to enter sep IRA contribution and click on the jump to link. there was no jump to link. it took many tries but i finally did a search for self-employed retirement plan. that had a jump to link and i was able to enter the SAP finally.
Date published: 2023-02-26
Rated 5 out of 5 by from easy to navigate gives useful tips and quick very helpful when I came across a problem, easy to understand and navigate and a quick easy way to get your taxes done right!
Date published: 2023-02-26
Rated 3 out of 5 by from TurborTax features are NOT as rich as in the past. In past years the Step-By-Step feature allowed user to answer each aspect, but not now. I find I have to switch to Forms View to add a 2nd W2. Sad!! The help search states to click on JUMP TO which does NOT appear. In addition, many Visit All or Update buttons are grayed after initial entry. The Step-By-Step feature is very disappointing. The search feature has good instructions but the system navigation does NOT match the instructions. Speaking to TurboTax tech support is no help.
Date published: 2023-02-26
Rated 5 out of 5 by from Great Fixing Corrected Taxes Works great. Very appreciative of the process. Ensured that I was good to go.
Date published: 2023-02-26
Rated 5 out of 5 by from Easy to Use Always quick, simple, thorough. I have used TurboTax for over a decade and love it's ease each year.
Date published: 2023-02-26
Rated 5 out of 5 by from An awesome convenient tool with lots of clarity! I love your new addition to the already solid tax tool that Turbo Tax already was - that of the live help! I used it a few times and the consultants were top-notch!
Date published: 2023-02-26
Rated 5 out of 5 by from Awesome process Easy -- Secured ---Reassurance to recheck and submit
Date published: 2023-02-26
All TurboTax® Offerings Reviews - Page 9525
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax Easy Love the "walk me through" easy to us format. We have used Turbo Tax for the last 6 years and have been very happy with it.
Date published: 2023-02-26
Rated 5 out of 5 by from turbo tax is awesome this was my very first year filing my taxes and turbo tax was so easy i had no problems at all.. Thank You turbo tax!!!!!!
Date published: 2023-02-26
Rated 5 out of 5 by from Theiiiiir great Really really really really really really really really really good
Date published: 2023-02-26
Rated 4 out of 5 by from Did well until.... i was doing well doing my return with turbotax until i try to enter my sep contribution for 2022. what i found online and what was said in the help screen within turbotax, was to enter sep IRA contribution and click on the jump to link. there was no jump to link. it took many tries but i finally did a search for self-employed retirement plan. that had a jump to link and i was able to enter the SAP finally.
Date published: 2023-02-26
Rated 5 out of 5 by from easy to navigate gives useful tips and quick very helpful when I came across a problem, easy to understand and navigate and a quick easy way to get your taxes done right!
Date published: 2023-02-26
Rated 3 out of 5 by from TurborTax features are NOT as rich as in the past. In past years the Step-By-Step feature allowed user to answer each aspect, but not now. I find I have to switch to Forms View to add a 2nd W2. Sad!! The help search states to click on JUMP TO which does NOT appear. In addition, many Visit All or Update buttons are grayed after initial entry. The Step-By-Step feature is very disappointing. The search feature has good instructions but the system navigation does NOT match the instructions. Speaking to TurboTax tech support is no help.
Date published: 2023-02-26
Rated 5 out of 5 by from Great Fixing Corrected Taxes Works great. Very appreciative of the process. Ensured that I was good to go.
Date published: 2023-02-26
Rated 5 out of 5 by from Easy to Use Always quick, simple, thorough. I have used TurboTax for over a decade and love it's ease each year.
Date published: 2023-02-26
Rated 5 out of 5 by from An awesome convenient tool with lots of clarity! I love your new addition to the already solid tax tool that Turbo Tax already was - that of the live help! I used it a few times and the consultants were top-notch!
Date published: 2023-02-26
Rated 5 out of 5 by from Awesome process Easy -- Secured ---Reassurance to recheck and submit
Date published: 2023-02-26
All TurboTax® Offerings Reviews - Page 9525