TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Easy and efficient 2nd tear using it and turbo tax was easy and efficient
Date published: 2022-04-18
Rated 2 out of 5 by from I think this year Turbo Tax was very misleading I normally get a disc I buy in store. This year I did online and paid much more than I would normally and I am not sure exactly why. I feel you can be much more straightforward. I doubt if I will be a return customer . Just be straightforward to begin with. Also each year Put in information regarding tribal per capita. And you still get stuck on it.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is the best! I have used walk in service for the last 14 years! This is much easier and quicker! Just try it and you will see!!
Date published: 2022-04-18
Rated 3 out of 5 by from Ok in a pinch I have used Turbo Tax in prior years, but I think it leaves a lot to be desired if you have an idea of what you need. If you have a very basic return, it's pretty good. If you know you need certain things, it's often difficult to find them and/or you can't access them at all. Pretty disappointed this year.
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax has been consistently good. Over the past few years, I have used Turbotax. Their service has been consistently good and excellent. This is especially true at times where one is caught up in the daily activities of life and it's motions and forgets about the tax deadline. Turbotax has come through in a clutch and does help save time. Overall, I would also claim it to be easier and cheaper than traditional tax offices. I am capable of doing my own taxes, but turbotax has been great for efficiency and time. It makes the tasks of doing taxes a lot less daunting. (Especially true if you've used them in years prior, as there is a lot of simplicity with retained information.)
Date published: 2022-04-18
Rated 5 out of 5 by from Easy This was easy. Took about 20 minutes. Had to stop a couple times and it fired up where it left off
Date published: 2022-04-18
Rated 4 out of 5 by from Not bad! Pretty simple, was overall pleased with the process
Date published: 2022-04-18
Rated 5 out of 5 by from Crazy Year but simple tax return This was a crazy year to say the least and I was a bit nervous about making sure my taxes were done right. Turbo Tax was the answer
Date published: 2022-04-18
Rated 4 out of 5 by from Turbo tax is a great program work well, seems to have latest information. Always up to date
Date published: 2022-04-18
Rated 1 out of 5 by from Would Not Start/Process CA Return after download Software glitch in Turbotax would not allow me to do my CA return. Downloaded the "free" software, but would not start the state forms nor transfer over any info from 1040. Kept in an infinite loop of start state return, asked to download software, told me software is up to date, and then sent back to start state return screen again. Will either have to completely redo my return and try it again, or do my CA100 by hand. Terrible outcome on tax day.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 9523
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy and efficient 2nd tear using it and turbo tax was easy and efficient
Date published: 2022-04-18
Rated 2 out of 5 by from I think this year Turbo Tax was very misleading I normally get a disc I buy in store. This year I did online and paid much more than I would normally and I am not sure exactly why. I feel you can be much more straightforward. I doubt if I will be a return customer . Just be straightforward to begin with. Also each year Put in information regarding tribal per capita. And you still get stuck on it.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is the best! I have used walk in service for the last 14 years! This is much easier and quicker! Just try it and you will see!!
Date published: 2022-04-18
Rated 3 out of 5 by from Ok in a pinch I have used Turbo Tax in prior years, but I think it leaves a lot to be desired if you have an idea of what you need. If you have a very basic return, it's pretty good. If you know you need certain things, it's often difficult to find them and/or you can't access them at all. Pretty disappointed this year.
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax has been consistently good. Over the past few years, I have used Turbotax. Their service has been consistently good and excellent. This is especially true at times where one is caught up in the daily activities of life and it's motions and forgets about the tax deadline. Turbotax has come through in a clutch and does help save time. Overall, I would also claim it to be easier and cheaper than traditional tax offices. I am capable of doing my own taxes, but turbotax has been great for efficiency and time. It makes the tasks of doing taxes a lot less daunting. (Especially true if you've used them in years prior, as there is a lot of simplicity with retained information.)
Date published: 2022-04-18
Rated 5 out of 5 by from Easy This was easy. Took about 20 minutes. Had to stop a couple times and it fired up where it left off
Date published: 2022-04-18
Rated 4 out of 5 by from Not bad! Pretty simple, was overall pleased with the process
Date published: 2022-04-18
Rated 5 out of 5 by from Crazy Year but simple tax return This was a crazy year to say the least and I was a bit nervous about making sure my taxes were done right. Turbo Tax was the answer
Date published: 2022-04-18
Rated 4 out of 5 by from Turbo tax is a great program work well, seems to have latest information. Always up to date
Date published: 2022-04-18
Rated 1 out of 5 by from Would Not Start/Process CA Return after download Software glitch in Turbotax would not allow me to do my CA return. Downloaded the "free" software, but would not start the state forms nor transfer over any info from 1040. Kept in an infinite loop of start state return, asked to download software, told me software is up to date, and then sent back to start state return screen again. Will either have to completely redo my return and try it again, or do my CA100 by hand. Terrible outcome on tax day.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 9523