TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 5 out of 5 by
Zon12 from
Turbo Tax
Great customer Service and answered all my questions- Angie
Date published: 2023-02-26
Rated 5 out of 5 by
Judith O from
Gets better every year
I found one error in the software this year on income there are two choices and neither apply but you have to click one on and then off to get by the error. I find the questions coming first really help before you fill things in.
Date published: 2023-02-26
Rated 2 out of 5 by
CassN36 from
Worse Experience Than Prior Years
The overall UX this year seemed to be worse than prior years. General formatting and design seemed to be simpler, and not in a thoughtful way, but a cheaper/clunkier way. Helpful hints used to be in a sleek popup, now they're in a long, slim box to the right. Friendly encouraging pop-ups weren't there. Most noteworthy, my financial documents didn't seem to properly or completely download into TurboTax when I allowed them access to my financial records via secure sign-in. Not sure what happened this year, but you can do better.
Date published: 2023-02-26
Rated 2 out of 5 by
turbotrashawfultaxtrash from
Awful
yes it's easy to file if you "god forbid" have nothing complicated. But if you do they will take whatever money that you earned.......... truly hate trying to submit my taxes through them. Would rather spend money on a CPA who can actually talk to me without asking 50 times if I want to upgrade...... thanks but no thanks
Date published: 2023-02-26
Rated 5 out of 5 by
Hope99 from
LIANE is AWESOME
I would love to choose Liane again for my taxes. Tubro tax is easy to use.
Date published: 2023-02-26
Rated 5 out of 5 by
JJ Mares from
Turbo Tax was awsome
Thank you Jason for your help with my 1099S! so happy that it got my return up $$$!
Date published: 2023-02-26
Rated 5 out of 5 by
Who08 from
Turbo Tax is awsome!
Like how convent it is. It's easy to use and not to expensive even though it went up in price.
Date published: 2023-02-26
Rated 5 out of 5 by
HRChar from
Excellent Service!
Turbo Tax was easy to use with uploading my business information from QuickBooks Self Employed. Excellent service with live expert!
Date published: 2023-02-26
Rated 5 out of 5 by
maringe22 from
TurboTax Is A LifeSaver!
I am an immigrant, so everything taxes is new for me. Turbotax is the perfect program to file taxes, since they make it simple and lighthearted. Calling with a representative has been an awesome experience. The person was very patient and had excellent knowledge. I was done within 3 hours and for an awesome affordable price.
Date published: 2023-02-26
Rated 3 out of 5 by
Matt000028 from
It treats the user like an idiot robot
If you want to go back and add something to a section you've done, you are condemned to sit through pages and pages of questions you've already answered.
All TurboTax® Offerings Reviews - Page 9519
Date published: 2023-02-26
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Zon12 from
Turbo Tax
Great customer Service and answered all my questions- Angie
Date published: 2023-02-26
Rated 5 out of 5 by
Judith O from
Gets better every year
I found one error in the software this year on income there are two choices and neither apply but you have to click one on and then off to get by the error. I find the questions coming first really help before you fill things in.
Date published: 2023-02-26
Rated 2 out of 5 by
CassN36 from
Worse Experience Than Prior Years
The overall UX this year seemed to be worse than prior years. General formatting and design seemed to be simpler, and not in a thoughtful way, but a cheaper/clunkier way. Helpful hints used to be in a sleek popup, now they're in a long, slim box to the right. Friendly encouraging pop-ups weren't there. Most noteworthy, my financial documents didn't seem to properly or completely download into TurboTax when I allowed them access to my financial records via secure sign-in. Not sure what happened this year, but you can do better.
Date published: 2023-02-26
Rated 2 out of 5 by
turbotrashawfultaxtrash from
Awful
yes it's easy to file if you "god forbid" have nothing complicated. But if you do they will take whatever money that you earned.......... truly hate trying to submit my taxes through them. Would rather spend money on a CPA who can actually talk to me without asking 50 times if I want to upgrade...... thanks but no thanks
Date published: 2023-02-26
Rated 5 out of 5 by
Hope99 from
LIANE is AWESOME
I would love to choose Liane again for my taxes. Tubro tax is easy to use.
Date published: 2023-02-26
Rated 5 out of 5 by
JJ Mares from
Turbo Tax was awsome
Thank you Jason for your help with my 1099S! so happy that it got my return up $$$!
Date published: 2023-02-26
Rated 5 out of 5 by
Who08 from
Turbo Tax is awsome!
Like how convent it is. It's easy to use and not to expensive even though it went up in price.
Date published: 2023-02-26
Rated 5 out of 5 by
HRChar from
Excellent Service!
Turbo Tax was easy to use with uploading my business information from QuickBooks Self Employed. Excellent service with live expert!
Date published: 2023-02-26
Rated 5 out of 5 by
maringe22 from
TurboTax Is A LifeSaver!
I am an immigrant, so everything taxes is new for me. Turbotax is the perfect program to file taxes, since they make it simple and lighthearted. Calling with a representative has been an awesome experience. The person was very patient and had excellent knowledge. I was done within 3 hours and for an awesome affordable price.
Date published: 2023-02-26
Rated 3 out of 5 by
Matt000028 from
It treats the user like an idiot robot
If you want to go back and add something to a section you've done, you are condemned to sit through pages and pages of questions you've already answered.
All TurboTax® Offerings Reviews - Page 9519
Date published: 2023-02-26