TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 4 out of 5 by
MeChicago from
I feel like last year was easier
Everything was ok until we got to the school part. I had to call an expert and she was amazing helped me find exactly what I thought was missing I really appreciated her. I just felt like filling my taxes was easier last year than it was this year.
Date published: 2023-02-26
Rated 5 out of 5 by
mbenazeraf from
Best tax software all around
I have been using Turbo Tax for several years including 2022. Never had any issues with IRS. Easy to use with a lot of built in help. Good job TurboTax
Date published: 2023-02-26
Rated 1 out of 5 by
Mike Birds from
Read this before filing: Turbo Tax
If you needed the premium version of TurboTax from a previous year then it may not let you downgrade back to the free version. Which means youll pay $130~ for no extra benefit, they won't even let you remove it at the end of your tax return. They constatly ask if you want to upgrade but they make it seemingly impossible to opt out of the premium service from a previous tax return.
Date published: 2023-02-26
Rated 1 out of 5 by
BPLTD from
Too many bugs for a mature company
The software says "prepare to be amazed" as your information if supposed to populate from other institutions. I have very normal banks. I use Fidelity. It just doesn't work. W-2's work. Everything else is quite bad. I have to manually fix the majority of what comes over if anything comes over at all. Then financial institutions that I no longer use are still weirdly showing up despite me deleting them multiple times. I have used TurboTax for a bunch of years -- I will probably be looking for something else because I am over it.
Date published: 2023-02-26
Rated 1 out of 5 by
Chrissy2023 from
TURBOR TAX made filing so easy and it was FREE!
Turbor Tax took me through the process of filing my taxes, step by step. I was tired of paying an accountant $300.00 every year for filing my basic return. Turbor Tax made it easy!
Date published: 2023-02-26
Rated 4 out of 5 by
Tired of filling out info from
TaxTurbo helped me file for my 18 yo daughter!
Pretty easy for a mom trying to get the 18 year old "adult's" taxes filed.
Date published: 2023-02-26
Rated 5 out of 5 by
Del31 from
AWSOME
cool experience with proper assistance of the process
Date published: 2023-02-26
Rated 5 out of 5 by
HANEY HOME from
EASY TO USE
WAS EASY TO USE AND HELPFUL TIPS EXCELLENT TOOLS TOO
Date published: 2023-02-26
Rated 3 out of 5 by
steele82 from
turbo tax is ok
turbo tax should not charge for free service. if your service is free then that's what it should be
Date published: 2023-02-26
Rated 5 out of 5 by
Maggggi from
Turbo Tax HOme & Business
Walks you through step by step. Just take your time. Has helpful references.
All TurboTax® Offerings Reviews - Page 9513
Date published: 2023-02-26
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
MeChicago from
I feel like last year was easier
Everything was ok until we got to the school part. I had to call an expert and she was amazing helped me find exactly what I thought was missing I really appreciated her. I just felt like filling my taxes was easier last year than it was this year.
Date published: 2023-02-26
Rated 5 out of 5 by
mbenazeraf from
Best tax software all around
I have been using Turbo Tax for several years including 2022. Never had any issues with IRS. Easy to use with a lot of built in help. Good job TurboTax
Date published: 2023-02-26
Rated 1 out of 5 by
Mike Birds from
Read this before filing: Turbo Tax
If you needed the premium version of TurboTax from a previous year then it may not let you downgrade back to the free version. Which means youll pay $130~ for no extra benefit, they won't even let you remove it at the end of your tax return. They constatly ask if you want to upgrade but they make it seemingly impossible to opt out of the premium service from a previous tax return.
Date published: 2023-02-26
Rated 1 out of 5 by
BPLTD from
Too many bugs for a mature company
The software says "prepare to be amazed" as your information if supposed to populate from other institutions. I have very normal banks. I use Fidelity. It just doesn't work. W-2's work. Everything else is quite bad. I have to manually fix the majority of what comes over if anything comes over at all. Then financial institutions that I no longer use are still weirdly showing up despite me deleting them multiple times. I have used TurboTax for a bunch of years -- I will probably be looking for something else because I am over it.
Date published: 2023-02-26
Rated 1 out of 5 by
Chrissy2023 from
TURBOR TAX made filing so easy and it was FREE!
Turbor Tax took me through the process of filing my taxes, step by step. I was tired of paying an accountant $300.00 every year for filing my basic return. Turbor Tax made it easy!
Date published: 2023-02-26
Rated 4 out of 5 by
Tired of filling out info from
TaxTurbo helped me file for my 18 yo daughter!
Pretty easy for a mom trying to get the 18 year old "adult's" taxes filed.
Date published: 2023-02-26
Rated 5 out of 5 by
Del31 from
AWSOME
cool experience with proper assistance of the process
Date published: 2023-02-26
Rated 5 out of 5 by
HANEY HOME from
EASY TO USE
WAS EASY TO USE AND HELPFUL TIPS EXCELLENT TOOLS TOO
Date published: 2023-02-26
Rated 3 out of 5 by
steele82 from
turbo tax is ok
turbo tax should not charge for free service. if your service is free then that's what it should be
Date published: 2023-02-26
Rated 5 out of 5 by
Maggggi from
Turbo Tax HOme & Business
Walks you through step by step. Just take your time. Has helpful references.
All TurboTax® Offerings Reviews - Page 9513
Date published: 2023-02-26