TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281629 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Awesome, Simple, User Friendly Simple understandable language. Good Explanation with all technical questions. Easy to navigate.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is awesome Turbo Tax is Excellent, Reliable and consistence.Thanks
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax is amazing! It is so easy to use TurboTax!! It was very user friendly and walked me through step by step. I feel confident using TurboTax to file my taxes.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is so effective! It's simple and easy! It was really easy to file my taxes as a first time Tax payer. It was simple effective and anything that I was confused about was answered effectively.
Date published: 2021-03-01
Rated 3 out of 5 by from Still Using Turbo Tax but for how long? This year was a trial. First i could not install on 2nd computer using disk. Went thru many phone calls and wait times finally got it straightened out. Took about a week. I usually file the state by mail. This year when I printed out the state return the direct deposit Routing and account information was missing and we had to manually complete even though furnished for the federal return. Additionally, had to go on the internet to obtain the state information about correctly completing the signature page. No help form Turbo Tax with that. I guess they make it a little inconvenient and time consuming so you pay to file electronically. Since i am no longer self employed I guess best use for me is importing all the financial information. Otherwise, it's a wash. Hope they get better
Date published: 2021-03-01
Rated 5 out of 5 by from great my tax situaction changed last year-i retired..i had live help--easy and the rep was great
Date published: 2021-03-01
Rated 5 out of 5 by from TURBO TAX IS AMAZING MY EXPERIENCE WAS WONDERFUL MY EXPERT HELPED ME WITH EVERYTHING. I FELT COMFORTABLE AND I AM SO SATISFIED WITH THE SERVICE! THANK YOU!!!
Date published: 2021-03-01
Rated 4 out of 5 by from Perfectly adequate I have used this product for years. Every year the "helpfulness" is a greater and greater obstruction to just providing the information. That said, the forms are complete and off we go.
Date published: 2021-03-01
Rated 5 out of 5 by from TURBO TAX IS GREAT Great experience with TT, I especially like the chat option.
Date published: 2021-03-01
Rated 5 out of 5 by from Awesome Turbo tax is easy and really helps you understand each step when filing your taxes. Everything is explained in great detail.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 9513
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome, Simple, User Friendly Simple understandable language. Good Explanation with all technical questions. Easy to navigate.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is awesome Turbo Tax is Excellent, Reliable and consistence.Thanks
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax is amazing! It is so easy to use TurboTax!! It was very user friendly and walked me through step by step. I feel confident using TurboTax to file my taxes.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is so effective! It's simple and easy! It was really easy to file my taxes as a first time Tax payer. It was simple effective and anything that I was confused about was answered effectively.
Date published: 2021-03-01
Rated 3 out of 5 by from Still Using Turbo Tax but for how long? This year was a trial. First i could not install on 2nd computer using disk. Went thru many phone calls and wait times finally got it straightened out. Took about a week. I usually file the state by mail. This year when I printed out the state return the direct deposit Routing and account information was missing and we had to manually complete even though furnished for the federal return. Additionally, had to go on the internet to obtain the state information about correctly completing the signature page. No help form Turbo Tax with that. I guess they make it a little inconvenient and time consuming so you pay to file electronically. Since i am no longer self employed I guess best use for me is importing all the financial information. Otherwise, it's a wash. Hope they get better
Date published: 2021-03-01
Rated 5 out of 5 by from great my tax situaction changed last year-i retired..i had live help--easy and the rep was great
Date published: 2021-03-01
Rated 5 out of 5 by from TURBO TAX IS AMAZING MY EXPERIENCE WAS WONDERFUL MY EXPERT HELPED ME WITH EVERYTHING. I FELT COMFORTABLE AND I AM SO SATISFIED WITH THE SERVICE! THANK YOU!!!
Date published: 2021-03-01
Rated 4 out of 5 by from Perfectly adequate I have used this product for years. Every year the "helpfulness" is a greater and greater obstruction to just providing the information. That said, the forms are complete and off we go.
Date published: 2021-03-01
Rated 5 out of 5 by from TURBO TAX IS GREAT Great experience with TT, I especially like the chat option.
Date published: 2021-03-01
Rated 5 out of 5 by from Awesome Turbo tax is easy and really helps you understand each step when filing your taxes. Everything is explained in great detail.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 9513