TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from TurboTax difficult to change payment The program was difficult to navigate in the end, I didn't want the program to file my state taxes or use my refund to pay for the program but I had to jump through many hoops to clear the $39 fee for paying with my refund, which makes no sense, but I got so frustrated that I just gave in and paid for TurboTax to file my state. Probably going to use a different program next year
Date published: 2022-03-27
Rated 5 out of 5 by from Great Program !!! Easy to use and very efficient !!! The reuse of the 2020 information helped a lot and made things smooth and quick.
Date published: 2022-03-27
Rated 5 out of 5 by from Turbo Tax has been great for the past few years! I have been able to easily file my taxes for the past few years.
Date published: 2022-03-27
Rated 5 out of 5 by from Turbo Tax is the way to go! Turbo Tax explains everything you need to know, i didn't need to talk with anyone!
Date published: 2022-03-27
Rated 4 out of 5 by from TURBO TAX FREE IS COOL Turbotax free for low income is a great project that needs to be made more friendly for all low income tax filers to access without a lot of searching and with hassle free. thank you
Date published: 2022-03-27
Rated 1 out of 5 by from State Return Filing Fees Are Misleading Add-on fees for State return filing are extremely misleading. Turbo Tax offers to file State returns for an additional $45, and then (after the first $45 is paid), charges another $25 for filing. I would have preferred that Turbo Tax was transparent in the fees and disclosed what services are/are not included, allowing me to make an informed decision. Next year, I'll be using a different tax preparation solution.
Date published: 2022-03-27
Rated 5 out of 5 by from TurboTax Rocks! So much easier than my tax guy and a much better return, thanks so much turbotax!
Date published: 2022-03-27
Rated 4 out of 5 by from Turbo Tax needs better Help Support The program needs better support when you type a question for help. Sometimes it gives an outdated answer. When trying to find where to enter a value it almost never takes you to the form you need to enter the value.
Date published: 2022-03-27
Rated 4 out of 5 by from good experience good experience. Itisha was able to answer all of my questions in a repid time
Date published: 2022-03-27
Rated 5 out of 5 by from Turbo tax is so simple I love the way Turbo Tax is so simple. Step by step...so easy.
Date published: 2022-03-27
All TurboTax® Offerings Reviews - Page 9513
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
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Rated 3 out of 5 by from TurboTax difficult to change payment The program was difficult to navigate in the end, I didn't want the program to file my state taxes or use my refund to pay for the program but I had to jump through many hoops to clear the $39 fee for paying with my refund, which makes no sense, but I got so frustrated that I just gave in and paid for TurboTax to file my state. Probably going to use a different program next year
Date published: 2022-03-27
Rated 5 out of 5 by from Great Program !!! Easy to use and very efficient !!! The reuse of the 2020 information helped a lot and made things smooth and quick.
Date published: 2022-03-27
Rated 5 out of 5 by from Turbo Tax has been great for the past few years! I have been able to easily file my taxes for the past few years.
Date published: 2022-03-27
Rated 5 out of 5 by from Turbo Tax is the way to go! Turbo Tax explains everything you need to know, i didn't need to talk with anyone!
Date published: 2022-03-27
Rated 4 out of 5 by from TURBO TAX FREE IS COOL Turbotax free for low income is a great project that needs to be made more friendly for all low income tax filers to access without a lot of searching and with hassle free. thank you
Date published: 2022-03-27
Rated 1 out of 5 by from State Return Filing Fees Are Misleading Add-on fees for State return filing are extremely misleading. Turbo Tax offers to file State returns for an additional $45, and then (after the first $45 is paid), charges another $25 for filing. I would have preferred that Turbo Tax was transparent in the fees and disclosed what services are/are not included, allowing me to make an informed decision. Next year, I'll be using a different tax preparation solution.
Date published: 2022-03-27
Rated 5 out of 5 by from TurboTax Rocks! So much easier than my tax guy and a much better return, thanks so much turbotax!
Date published: 2022-03-27
Rated 4 out of 5 by from Turbo Tax needs better Help Support The program needs better support when you type a question for help. Sometimes it gives an outdated answer. When trying to find where to enter a value it almost never takes you to the form you need to enter the value.
Date published: 2022-03-27
Rated 4 out of 5 by from good experience good experience. Itisha was able to answer all of my questions in a repid time
Date published: 2022-03-27
Rated 5 out of 5 by from Turbo tax is so simple I love the way Turbo Tax is so simple. Step by step...so easy.
Date published: 2022-03-27
All TurboTax® Offerings Reviews - Page 9513