TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281681 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by from Self Preparer I appreciate the turbo tax site. It was quick and easy and understandable. However, I was a bit confused as to why I was charged fees for filing Federal, State, as well as E-file. The reason being is that some individuals, such as myself, prefer to file without being hit with multiple charges at the END. I strongly believe that. If we wanted to have all the fees, I believe that we would have someone else to key in the information themselves. Basically, have someone to file for us and not file on our own. It is very disheartening that this company started out to help and free and end up charging. I guess as the saying goes, Money is the rule of all evil. As well as Money changes people.
Date published: 2021-03-03
Rated 4 out of 5 by from Very user friendly This is my first time ever doing my tax refund myself. Turbo Tax online made it very easy.
Date published: 2021-03-03
Rated 1 out of 5 by from forced to upgrade forced to upgrade inother to file my taxes. wasnt given the opyion to file with out the upgrade
Date published: 2021-03-03
Rated 5 out of 5 by from Easy and convenient. Easy to use and really helpful. Will be using next year.
Date published: 2021-03-03
Rated 5 out of 5 by from Very Helpful When I was stuck I went to chat and was attended immediately!
Date published: 2021-03-03
Rated 5 out of 5 by from turbotax was straightforward Inputting the data went smoothly. However, for some reason when I went to the final review the program doubled all my inputs. This was very confusing but the turbotax specialists sorted out the issue and in the end the my returns were successfully e-filed.
Date published: 2021-03-03
Rated 5 out of 5 by from Couldnt be easier Ken, made the experience as painless as possible. I was very pleased with how well this worked
Date published: 2021-03-03
Rated 5 out of 5 by from Rapid and Simple This is fourth year filling my Taxes with Turbo Tax and don't regrets. Ease of usage and peace of mind are my main concerns. Will keep TurboTax next year!
Date published: 2021-03-03
Rated 4 out of 5 by from turbotax cool it was fast and awesome and i will use it agsin to file next year
Date published: 2021-03-03
Rated 4 out of 5 by from TurboTax is awesome Thanks for all your help with everything I was very lost
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 9508
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Self Preparer I appreciate the turbo tax site. It was quick and easy and understandable. However, I was a bit confused as to why I was charged fees for filing Federal, State, as well as E-file. The reason being is that some individuals, such as myself, prefer to file without being hit with multiple charges at the END. I strongly believe that. If we wanted to have all the fees, I believe that we would have someone else to key in the information themselves. Basically, have someone to file for us and not file on our own. It is very disheartening that this company started out to help and free and end up charging. I guess as the saying goes, Money is the rule of all evil. As well as Money changes people.
Date published: 2021-03-03
Rated 4 out of 5 by from Very user friendly This is my first time ever doing my tax refund myself. Turbo Tax online made it very easy.
Date published: 2021-03-03
Rated 1 out of 5 by from forced to upgrade forced to upgrade inother to file my taxes. wasnt given the opyion to file with out the upgrade
Date published: 2021-03-03
Rated 5 out of 5 by from Easy and convenient. Easy to use and really helpful. Will be using next year.
Date published: 2021-03-03
Rated 5 out of 5 by from Very Helpful When I was stuck I went to chat and was attended immediately!
Date published: 2021-03-03
Rated 5 out of 5 by from turbotax was straightforward Inputting the data went smoothly. However, for some reason when I went to the final review the program doubled all my inputs. This was very confusing but the turbotax specialists sorted out the issue and in the end the my returns were successfully e-filed.
Date published: 2021-03-03
Rated 5 out of 5 by from Couldnt be easier Ken, made the experience as painless as possible. I was very pleased with how well this worked
Date published: 2021-03-03
Rated 5 out of 5 by from Rapid and Simple This is fourth year filling my Taxes with Turbo Tax and don't regrets. Ease of usage and peace of mind are my main concerns. Will keep TurboTax next year!
Date published: 2021-03-03
Rated 4 out of 5 by from turbotax cool it was fast and awesome and i will use it agsin to file next year
Date published: 2021-03-03
Rated 4 out of 5 by from TurboTax is awesome Thanks for all your help with everything I was very lost
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 9508