TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from Only fair Hung up on schedule C -- required an entry for 'misc. income- other' however wouldn't accept any input numbers. Had to fully clear self-employed income and re-enter manually. Also, had inconsistent labeling, example: Cell phone service expense for Uber Eats is called 'communication' expense in one area but labeled 'utilities' in another. Additionally, it's not clearly presented how to 'view' completed tax forms prior to initiating submission sequence.
Date published: 2021-06-18
Rated 5 out of 5 by from Confidence in the accuracy of our Tax return Our live Turbo Tax expert was very kind and patient with all my questions. She gave thorough answers with links to articles and IRS explanations that supported her answers. This gave me an opportunity to further research on my own, which increased my confidence in her support. Kim made this stressful process so much easier for me! I truly appreciated her very prompt answers to my multiple questions. She was respectful and kind and very patient.
Date published: 2021-06-18
Rated 5 out of 5 by from Solid System Never before have I seen such a simple, yet ultimately helpful system for taxes.
Date published: 2021-06-18
Rated 5 out of 5 by from great it fast and very conveint i will use again next year
Date published: 2021-06-18
Rated 4 out of 5 by from I Like it..... I think the program is good. At times certain areas are confusing.
Date published: 2021-06-18
Rated 5 out of 5 by from Long time user I began using Turbo Tax when it was in its infancy in the 1990s. I have used it every year and have used different versions as my life situations have changed over the years. I love to use the CPA options for questions that may arise. I've opened a new business and now I am using their business version and it doesn't disappoint, I highly recommend this product as it is a great program that is thorough, helpful and accurate. Great job!
Date published: 2021-06-18
Rated 1 out of 5 by from Rip off Only Getty 300 had to payout more than half that not free
Date published: 2021-06-18
Rated 5 out of 5 by from TUBOR TAX is great I've been using it for 10 years Excellent job they are second to none great work TT
Date published: 2021-06-18
Rated 5 out of 5 by from AWESOME HELP VERY HELPUL AND INFORMATIVE UNDERSTANDING IN WHAT NEEDED TO BE DONE
Date published: 2021-06-18
Rated 3 out of 5 by from Too expensive I like turbo tax and have used it for many years but it has become too expensive. Will consider another way to do taxes next year.
Date published: 2021-06-18
All TurboTax® Offerings Reviews - Page 96
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Only fair Hung up on schedule C -- required an entry for 'misc. income- other' however wouldn't accept any input numbers. Had to fully clear self-employed income and re-enter manually. Also, had inconsistent labeling, example: Cell phone service expense for Uber Eats is called 'communication' expense in one area but labeled 'utilities' in another. Additionally, it's not clearly presented how to 'view' completed tax forms prior to initiating submission sequence.
Date published: 2021-06-18
Rated 5 out of 5 by from Confidence in the accuracy of our Tax return Our live Turbo Tax expert was very kind and patient with all my questions. She gave thorough answers with links to articles and IRS explanations that supported her answers. This gave me an opportunity to further research on my own, which increased my confidence in her support. Kim made this stressful process so much easier for me! I truly appreciated her very prompt answers to my multiple questions. She was respectful and kind and very patient.
Date published: 2021-06-18
Rated 5 out of 5 by from Solid System Never before have I seen such a simple, yet ultimately helpful system for taxes.
Date published: 2021-06-18
Rated 5 out of 5 by from great it fast and very conveint i will use again next year
Date published: 2021-06-18
Rated 4 out of 5 by from I Like it..... I think the program is good. At times certain areas are confusing.
Date published: 2021-06-18
Rated 5 out of 5 by from Long time user I began using Turbo Tax when it was in its infancy in the 1990s. I have used it every year and have used different versions as my life situations have changed over the years. I love to use the CPA options for questions that may arise. I've opened a new business and now I am using their business version and it doesn't disappoint, I highly recommend this product as it is a great program that is thorough, helpful and accurate. Great job!
Date published: 2021-06-18
Rated 1 out of 5 by from Rip off Only Getty 300 had to payout more than half that not free
Date published: 2021-06-18
Rated 5 out of 5 by from TUBOR TAX is great I've been using it for 10 years Excellent job they are second to none great work TT
Date published: 2021-06-18
Rated 5 out of 5 by from AWESOME HELP VERY HELPUL AND INFORMATIVE UNDERSTANDING IN WHAT NEEDED TO BE DONE
Date published: 2021-06-18
Rated 3 out of 5 by from Too expensive I like turbo tax and have used it for many years but it has become too expensive. Will consider another way to do taxes next year.
Date published: 2021-06-18
All TurboTax® Offerings Reviews - Page 96