TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Micaela7138 from
Experts are so Knowledgeable and Assuring
I been using TurboTax for eight years and feel confident in the product. The experts are so knowledgeable and thorough.
Date published: 2021-02-22
Rated 5 out of 5 by
OmiSr from
TurboTax Premier Review
Easy to use. Able to do step-by-step then go to forms to double check that TurboTax put the information in the correct place. Fortunate that TurboTax told me that because of my income i had over contributed to my Roth IRA and was able to take care of this at my financial institution so do not have to pay a 6% penalty annually.
Date published: 2021-02-22
Rated 5 out of 5 by
Jayden1997 from
Turbo Tax was simple and awesome!!!
I have never filed online before. This was very user friendly and a time-saver!!!
Date published: 2021-02-22
Rated 1 out of 5 by
Honest Review77 from
This cycled several times - not as good as last ye
Honestly- this year it was a terrible process and the system didn’t work right. I won’t be using it again....and I have used this for years. #sad
Date published: 2021-02-22
Rated 3 out of 5 by
Asor79 from
Glitchy this year
I've been using turbo tax for years and this year has been glitchy. I had a huge tax payment to make and I couldn't figure out why. After giving it a break and visiting another weekend, while reviewing I made an update for a blank field on our 1099-R for taxable income and entered 0 (instead of leaving blank) and it dropped my amount due by 4k. To make sure I remove the entry altogether and redid and the lower value kept. Later in the process it indicates that I deferred SS tax which is not true and I'll be getting a W2c. All research on this indicates a glitch as well. Taxes are stressing enough, was a bit disappointed this year.
Date published: 2021-02-22
Rated 5 out of 5 by
DebPaulove from
Turbo Tax makes tax filing easy
I had a wonderful experience. I loved how easy it was to file
Date published: 2021-02-22
Rated 5 out of 5 by
Lane57 from
smooth
everything went pretty step by step and automatically. Was a easy walk through.
Date published: 2021-02-22
Rated 5 out of 5 by
Ann15 from
Always as Easy As It Can Be
The step by step features are great. I know I have covered everything.
Date published: 2021-02-22
Rated 5 out of 5 by
PanicOutLoud from
Stress Saviors
Filing with Turbo Tax has always been easy. But tonight something went weird with my return but the turbo max was a massive relief and anxiety killer. Tiffany and Daphne were such an amazing tag team with helping me. I for sure thought I was gonna have a panic attack which usually ends up in a seizure for myself, but these women were amazing and calmed me down and helped me out to the most!
Date published: 2021-02-22
Rated 5 out of 5 by
A0513 from
Excellent!
I could not figure out why my refund seemed off so I requested to use the experts. They were very kind and pointed out where I made the error. So happy with my refund!!
All TurboTax® Offerings Reviews - Page 9500
Date published: 2021-02-22
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Micaela7138 from
Experts are so Knowledgeable and Assuring
I been using TurboTax for eight years and feel confident in the product. The experts are so knowledgeable and thorough.
Date published: 2021-02-22
Rated 5 out of 5 by
OmiSr from
TurboTax Premier Review
Easy to use. Able to do step-by-step then go to forms to double check that TurboTax put the information in the correct place. Fortunate that TurboTax told me that because of my income i had over contributed to my Roth IRA and was able to take care of this at my financial institution so do not have to pay a 6% penalty annually.
Date published: 2021-02-22
Rated 5 out of 5 by
Jayden1997 from
Turbo Tax was simple and awesome!!!
I have never filed online before. This was very user friendly and a time-saver!!!
Date published: 2021-02-22
Rated 1 out of 5 by
Honest Review77 from
This cycled several times - not as good as last ye
Honestly- this year it was a terrible process and the system didn’t work right. I won’t be using it again....and I have used this for years. #sad
Date published: 2021-02-22
Rated 3 out of 5 by
Asor79 from
Glitchy this year
I've been using turbo tax for years and this year has been glitchy. I had a huge tax payment to make and I couldn't figure out why. After giving it a break and visiting another weekend, while reviewing I made an update for a blank field on our 1099-R for taxable income and entered 0 (instead of leaving blank) and it dropped my amount due by 4k. To make sure I remove the entry altogether and redid and the lower value kept. Later in the process it indicates that I deferred SS tax which is not true and I'll be getting a W2c. All research on this indicates a glitch as well. Taxes are stressing enough, was a bit disappointed this year.
Date published: 2021-02-22
Rated 5 out of 5 by
DebPaulove from
Turbo Tax makes tax filing easy
I had a wonderful experience. I loved how easy it was to file
Date published: 2021-02-22
Rated 5 out of 5 by
Lane57 from
smooth
everything went pretty step by step and automatically. Was a easy walk through.
Date published: 2021-02-22
Rated 5 out of 5 by
Ann15 from
Always as Easy As It Can Be
The step by step features are great. I know I have covered everything.
Date published: 2021-02-22
Rated 5 out of 5 by
PanicOutLoud from
Stress Saviors
Filing with Turbo Tax has always been easy. But tonight something went weird with my return but the turbo max was a massive relief and anxiety killer. Tiffany and Daphne were such an amazing tag team with helping me. I for sure thought I was gonna have a panic attack which usually ends up in a seizure for myself, but these women were amazing and calmed me down and helped me out to the most!
Date published: 2021-02-22
Rated 5 out of 5 by
A0513 from
Excellent!
I could not figure out why my refund seemed off so I requested to use the experts. They were very kind and pointed out where I made the error. So happy with my refund!!
All TurboTax® Offerings Reviews - Page 9500
Date published: 2021-02-22