TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Experts are so Knowledgeable and Assuring I been using TurboTax for eight years and feel confident in the product. The experts are so knowledgeable and thorough.
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax Premier Review Easy to use. Able to do step-by-step then go to forms to double check that TurboTax put the information in the correct place. Fortunate that TurboTax told me that because of my income i had over contributed to my Roth IRA and was able to take care of this at my financial institution so do not have to pay a 6% penalty annually.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax was simple and awesome!!! I have never filed online before. This was very user friendly and a time-saver!!!
Date published: 2021-02-22
Rated 1 out of 5 by from This cycled several times - not as good as last ye Honestly- this year it was a terrible process and the system didn’t work right. I won’t be using it again....and I have used this for years. #sad
Date published: 2021-02-22
Rated 3 out of 5 by from Glitchy this year I've been using turbo tax for years and this year has been glitchy. I had a huge tax payment to make and I couldn't figure out why. After giving it a break and visiting another weekend, while reviewing I made an update for a blank field on our 1099-R for taxable income and entered 0 (instead of leaving blank) and it dropped my amount due by 4k. To make sure I remove the entry altogether and redid and the lower value kept. Later in the process it indicates that I deferred SS tax which is not true and I'll be getting a W2c. All research on this indicates a glitch as well. Taxes are stressing enough, was a bit disappointed this year.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax makes tax filing easy I had a wonderful experience. I loved how easy it was to file
Date published: 2021-02-22
Rated 5 out of 5 by from smooth everything went pretty step by step and automatically. Was a easy walk through.
Date published: 2021-02-22
Rated 5 out of 5 by from Always as Easy As It Can Be The step by step features are great. I know I have covered everything.
Date published: 2021-02-22
Rated 5 out of 5 by from Stress Saviors Filing with Turbo Tax has always been easy. But tonight something went weird with my return but the turbo max was a massive relief and anxiety killer. Tiffany and Daphne were such an amazing tag team with helping me. I for sure thought I was gonna have a panic attack which usually ends up in a seizure for myself, but these women were amazing and calmed me down and helped me out to the most!
Date published: 2021-02-22
Rated 5 out of 5 by from Excellent! I could not figure out why my refund seemed off so I requested to use the experts. They were very kind and pointed out where I made the error. So happy with my refund!!
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 9500
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Experts are so Knowledgeable and Assuring I been using TurboTax for eight years and feel confident in the product. The experts are so knowledgeable and thorough.
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax Premier Review Easy to use. Able to do step-by-step then go to forms to double check that TurboTax put the information in the correct place. Fortunate that TurboTax told me that because of my income i had over contributed to my Roth IRA and was able to take care of this at my financial institution so do not have to pay a 6% penalty annually.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax was simple and awesome!!! I have never filed online before. This was very user friendly and a time-saver!!!
Date published: 2021-02-22
Rated 1 out of 5 by from This cycled several times - not as good as last ye Honestly- this year it was a terrible process and the system didn’t work right. I won’t be using it again....and I have used this for years. #sad
Date published: 2021-02-22
Rated 3 out of 5 by from Glitchy this year I've been using turbo tax for years and this year has been glitchy. I had a huge tax payment to make and I couldn't figure out why. After giving it a break and visiting another weekend, while reviewing I made an update for a blank field on our 1099-R for taxable income and entered 0 (instead of leaving blank) and it dropped my amount due by 4k. To make sure I remove the entry altogether and redid and the lower value kept. Later in the process it indicates that I deferred SS tax which is not true and I'll be getting a W2c. All research on this indicates a glitch as well. Taxes are stressing enough, was a bit disappointed this year.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax makes tax filing easy I had a wonderful experience. I loved how easy it was to file
Date published: 2021-02-22
Rated 5 out of 5 by from smooth everything went pretty step by step and automatically. Was a easy walk through.
Date published: 2021-02-22
Rated 5 out of 5 by from Always as Easy As It Can Be The step by step features are great. I know I have covered everything.
Date published: 2021-02-22
Rated 5 out of 5 by from Stress Saviors Filing with Turbo Tax has always been easy. But tonight something went weird with my return but the turbo max was a massive relief and anxiety killer. Tiffany and Daphne were such an amazing tag team with helping me. I for sure thought I was gonna have a panic attack which usually ends up in a seizure for myself, but these women were amazing and calmed me down and helped me out to the most!
Date published: 2021-02-22
Rated 5 out of 5 by from Excellent! I could not figure out why my refund seemed off so I requested to use the experts. They were very kind and pointed out where I made the error. So happy with my refund!!
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 9500