TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turtotax is an excellent product Loved using the system and getting online support. Great service and experienced team
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax is easy My husband & I did not fight once! Turbo Tax makes the questions easy.
Date published: 2022-04-09
Rated 1 out of 5 by from Taxes are confusing. TurboTax is also confusing. Buggy, confusing mess. If I screwed something up, it's because none of this is clear and I felt like I filled out the same forms over and over again. Although considering how much I'm paying to the IRS and TurboTax, I doubt they'll complain.
Date published: 2022-04-09
Rated 5 out of 5 by from Always use Turbo tax easy to use I have been using Turbo Tax for the last 10 years now Never an Issue
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax is Efficient I've used turbo tax for years now and it's always quick and easy, well as quick and easy as taxes can be.
Date published: 2022-04-09
Rated 5 out of 5 by from Turbotax is wonderful! Sylvia was awesome! Will use again. She is the best!!-
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax is User Friendly Turbo Tax Deluxe is an awesome product. It is very easy to use. I love the pull down tabs if you need an explanation of what is being asked on your taxes. Very self-explanatory. I have not needed to use the help feature to speak to someone, but it is nice knowing their is an option if you do need help. I have used Turbo Tax for over 35 years. This is a trusted product.. Highly recommend!
Date published: 2022-04-09
Rated 4 out of 5 by from TurboTax is always reliable, and relatively simple The user interface is pretty straightforward, there are times when it can be confusing.
Date published: 2022-04-09
Rated 3 out of 5 by from Prefer earlier versions I have been using you for a long time. I found all the silly graphics annoying and taking the process too long. It is better to keep it simple than to make it cutesy.
Date published: 2022-04-09
Rated 4 out of 5 by from When you pay for the services, TurboTax is awesome If you're using the basic version of TurboTax, you likely will be completely confused as to why the service is acclaimed to any capacity. It oversimplifies to the point where I'm nearly as confused as I would be filing them on my own. But as soon as you pay for the live service then you'll get it. They make it super easy and helped me figure out how to get the most money back I could.
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 9492
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turtotax is an excellent product Loved using the system and getting online support. Great service and experienced team
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax is easy My husband & I did not fight once! Turbo Tax makes the questions easy.
Date published: 2022-04-09
Rated 1 out of 5 by from Taxes are confusing. TurboTax is also confusing. Buggy, confusing mess. If I screwed something up, it's because none of this is clear and I felt like I filled out the same forms over and over again. Although considering how much I'm paying to the IRS and TurboTax, I doubt they'll complain.
Date published: 2022-04-09
Rated 5 out of 5 by from Always use Turbo tax easy to use I have been using Turbo Tax for the last 10 years now Never an Issue
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax is Efficient I've used turbo tax for years now and it's always quick and easy, well as quick and easy as taxes can be.
Date published: 2022-04-09
Rated 5 out of 5 by from Turbotax is wonderful! Sylvia was awesome! Will use again. She is the best!!-
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax is User Friendly Turbo Tax Deluxe is an awesome product. It is very easy to use. I love the pull down tabs if you need an explanation of what is being asked on your taxes. Very self-explanatory. I have not needed to use the help feature to speak to someone, but it is nice knowing their is an option if you do need help. I have used Turbo Tax for over 35 years. This is a trusted product.. Highly recommend!
Date published: 2022-04-09
Rated 4 out of 5 by from TurboTax is always reliable, and relatively simple The user interface is pretty straightforward, there are times when it can be confusing.
Date published: 2022-04-09
Rated 3 out of 5 by from Prefer earlier versions I have been using you for a long time. I found all the silly graphics annoying and taking the process too long. It is better to keep it simple than to make it cutesy.
Date published: 2022-04-09
Rated 4 out of 5 by from When you pay for the services, TurboTax is awesome If you're using the basic version of TurboTax, you likely will be completely confused as to why the service is acclaimed to any capacity. It oversimplifies to the point where I'm nearly as confused as I would be filing them on my own. But as soon as you pay for the live service then you'll get it. They make it super easy and helped me figure out how to get the most money back I could.
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 9492