TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

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Rated 3 out of 5 by from Previous info not transfered into forms Many of the previous returns' info was not brought into this years forms. We have been using Quicken/Turbo Tax for over 20 yrs and the online version for 4-5. With the "new tax codes", this should have been easier. I am not sure I will use this online version again, it was buggy, it said it had my wife's W2 info, it needed the wages on line 1, then it never added anything. I manually put all the info in. Then it never asked for my income, my SSA 1099. I had to go back and add it in after the audit check showed no income from me. I have been getting SSA 1099 disability since 1999,and it was automatically input the last 4-5 years until this year. It's bad enough our income went up 10k last year and our taxes doubled, yes, with the same deductions, thanks to the new easier middle class tax deductions not even TurboTax can figure out the correct questions to ask us to help get through the maze. I hope you all manage to get through this at Intuit, Quicken, TurboTax, you have been and are great company to work with. Thank you for trying to make our lives a little easier, my frustrations aside ,you still are better than my old brain, a calculator and a pencil. :)
Date published: 2022-02-21
Rated 5 out of 5 by from ITS AWESOME! THANKS......................................................MAKE IT EASY TO FILE.
Date published: 2022-02-21
Rated 5 out of 5 by from Thank you so much! Very easy to use. Everything was very step by step easy to follow and understand
Date published: 2022-02-21
Rated 5 out of 5 by from My go to every year TurboTax guided steps is one of the best assistance to be added
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo Tax is Awesome! Wonderful service. Guided me through each step! Filing made easy!
Date published: 2022-02-21
Rated 5 out of 5 by from Every Year! I have been doing my taxes with TurboTax since I was 17. Every year it is great, no headache, no confusion, and no worries of my information being mishandled. For as long as my husband and I are able to use this site, this is where we will continue to go to insure the growth and finance security for our family. Thank you TurboTax!
Date published: 2022-02-21
Rated 5 out of 5 by from It’s awesome Great With people n helping u get help when you need it
Date published: 2022-02-21
Rated 5 out of 5 by from Great & Simple Very simple to file and got timely help. Live expert of great help. They helped to solve all issues which I raised.
Date published: 2022-02-21
Rated 5 out of 5 by from Love Turbo Tax My experience with Turbo Tax was very easy to understand. Examples and support was readily available!
Date published: 2022-02-21
Rated 3 out of 5 by from Great Program Before Recent Changes I have used TurboTax for the last 15 years. It was a great product until last year, when they removed the ability to go to specific topics directly. This is very frustrating
Date published: 2022-02-21
All TurboTax® Offerings Reviews - Page 9491
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Previous info not transfered into forms Many of the previous returns' info was not brought into this years forms. We have been using Quicken/Turbo Tax for over 20 yrs and the online version for 4-5. With the "new tax codes", this should have been easier. I am not sure I will use this online version again, it was buggy, it said it had my wife's W2 info, it needed the wages on line 1, then it never added anything. I manually put all the info in. Then it never asked for my income, my SSA 1099. I had to go back and add it in after the audit check showed no income from me. I have been getting SSA 1099 disability since 1999,and it was automatically input the last 4-5 years until this year. It's bad enough our income went up 10k last year and our taxes doubled, yes, with the same deductions, thanks to the new easier middle class tax deductions not even TurboTax can figure out the correct questions to ask us to help get through the maze. I hope you all manage to get through this at Intuit, Quicken, TurboTax, you have been and are great company to work with. Thank you for trying to make our lives a little easier, my frustrations aside ,you still are better than my old brain, a calculator and a pencil. :)
Date published: 2022-02-21
Rated 5 out of 5 by from ITS AWESOME! THANKS......................................................MAKE IT EASY TO FILE.
Date published: 2022-02-21
Rated 5 out of 5 by from Thank you so much! Very easy to use. Everything was very step by step easy to follow and understand
Date published: 2022-02-21
Rated 5 out of 5 by from My go to every year TurboTax guided steps is one of the best assistance to be added
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo Tax is Awesome! Wonderful service. Guided me through each step! Filing made easy!
Date published: 2022-02-21
Rated 5 out of 5 by from Every Year! I have been doing my taxes with TurboTax since I was 17. Every year it is great, no headache, no confusion, and no worries of my information being mishandled. For as long as my husband and I are able to use this site, this is where we will continue to go to insure the growth and finance security for our family. Thank you TurboTax!
Date published: 2022-02-21
Rated 5 out of 5 by from It’s awesome Great With people n helping u get help when you need it
Date published: 2022-02-21
Rated 5 out of 5 by from Great & Simple Very simple to file and got timely help. Live expert of great help. They helped to solve all issues which I raised.
Date published: 2022-02-21
Rated 5 out of 5 by from Love Turbo Tax My experience with Turbo Tax was very easy to understand. Examples and support was readily available!
Date published: 2022-02-21
Rated 3 out of 5 by from Great Program Before Recent Changes I have used TurboTax for the last 15 years. It was a great product until last year, when they removed the ability to go to specific topics directly. This is very frustrating
Date published: 2022-02-21
All TurboTax® Offerings Reviews - Page 9491