TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 2 out of 5 by from I USED to like TurboTax, but now... Aside from it being $78 now...obviously it used to be free. Then it says it'll be $39 today but it turned out to be double. I'm still not sure why it's double what was advertised. For us it seemed overly wordy on some pages. We were having a hard time figuring out what was being asked for. It states to enter the TaxID number for the daycare, but there's nowhere to put it. Nothing was labeled TaxID. Only EIN..which was incorrect placement for the TaxID number I had. Lots of things like that kept happening. I don't know. We'll probably just go to a professional next year. If we have the pay $80 anyway we may as well pay a pro to do it for us.
Date published: 2023-02-26
Rated 5 out of 5 by from Great Improvement!!! Dana and Nikol were awesome! They made tax filling so much easier then in years past! They should get either a promotion or raise at the least for their ease of filing and explaining my taxes.
Date published: 2023-02-26
Rated 5 out of 5 by from great option i ran into a few snags during filing but the tax experts were right there every step of the way turbo tax itself has such a good walk through step by step process
Date published: 2023-02-26
Rated 5 out of 5 by from Turbo Tax works for Me! I've used Turbo Tax for over a decade without any issues.
Date published: 2023-02-26
Rated 5 out of 5 by from Turbo Tax is easy and reliable! Using Turbo Tax makes taxes simple and straightforward. I almost look forward to having to complete them every year. Almost.
Date published: 2023-02-26
Rated 5 out of 5 by from Great Improvements made each year Each year I have used Turbo Tax, I can see improvements made to make it more straigtforward and easy to use.
Date published: 2023-02-26
Rated 4 out of 5 by from Tax Abc d efghij klmnopàaaaaaaaaaaaaaaaddddddddddddddf
Date published: 2023-02-26
Rated 5 out of 5 by from Awesome all the time Great was a big help easy fast and safe I would tell a friend
Date published: 2023-02-26
Rated 5 out of 5 by from Just right This product was easy to use. When I had a questions, there was always a quick and easy solution to access.
Date published: 2023-02-26
Rated 3 out of 5 by from Not Happy When getting ready to complete my taxes it all of a sudden told me I couln't continue until I bought an upgrade. I was not able to go back, decline or anything other than accept it. I was not happy to be charged $200 for federal and state. I could have gone elsewhere for less especially when I was told it would be $0 at the beginning.
Date published: 2023-02-26
All TurboTax® Offerings Reviews - Page 9490
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from I USED to like TurboTax, but now... Aside from it being $78 now...obviously it used to be free. Then it says it'll be $39 today but it turned out to be double. I'm still not sure why it's double what was advertised. For us it seemed overly wordy on some pages. We were having a hard time figuring out what was being asked for. It states to enter the TaxID number for the daycare, but there's nowhere to put it. Nothing was labeled TaxID. Only EIN..which was incorrect placement for the TaxID number I had. Lots of things like that kept happening. I don't know. We'll probably just go to a professional next year. If we have the pay $80 anyway we may as well pay a pro to do it for us.
Date published: 2023-02-26
Rated 5 out of 5 by from Great Improvement!!! Dana and Nikol were awesome! They made tax filling so much easier then in years past! They should get either a promotion or raise at the least for their ease of filing and explaining my taxes.
Date published: 2023-02-26
Rated 5 out of 5 by from great option i ran into a few snags during filing but the tax experts were right there every step of the way turbo tax itself has such a good walk through step by step process
Date published: 2023-02-26
Rated 5 out of 5 by from Turbo Tax works for Me! I've used Turbo Tax for over a decade without any issues.
Date published: 2023-02-26
Rated 5 out of 5 by from Turbo Tax is easy and reliable! Using Turbo Tax makes taxes simple and straightforward. I almost look forward to having to complete them every year. Almost.
Date published: 2023-02-26
Rated 5 out of 5 by from Great Improvements made each year Each year I have used Turbo Tax, I can see improvements made to make it more straigtforward and easy to use.
Date published: 2023-02-26
Rated 4 out of 5 by from Tax Abc d efghij klmnopàaaaaaaaaaaaaaaaddddddddddddddf
Date published: 2023-02-26
Rated 5 out of 5 by from Awesome all the time Great was a big help easy fast and safe I would tell a friend
Date published: 2023-02-26
Rated 5 out of 5 by from Just right This product was easy to use. When I had a questions, there was always a quick and easy solution to access.
Date published: 2023-02-26
Rated 3 out of 5 by from Not Happy When getting ready to complete my taxes it all of a sudden told me I couln't continue until I bought an upgrade. I was not able to go back, decline or anything other than accept it. I was not happy to be charged $200 for federal and state. I could have gone elsewhere for less especially when I was told it would be $0 at the beginning.
Date published: 2023-02-26
All TurboTax® Offerings Reviews - Page 9490