TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from The best She was really nice. she help us. She was patient.
Date published: 2023-02-26
Rated 5 out of 5 by from Turbo Tax was awesome This was so easy to do and very helpful application.
Date published: 2023-02-26
Rated 5 out of 5 by from As always. That's why I'm back every year Despite how different and sometimes difficult some sections could be, I still am thankful for this service. I'm sure this has made things easier for me compared to trying this on my own. I really liked the upload docs features this year! Please continue this!
Date published: 2023-02-26
Rated 5 out of 5 by from Turbo Tax is Amazing! I love Turbo Tax and the support staff. Turbo Tax makes it easy and fun to file your taxes.
Date published: 2023-02-26
Rated 5 out of 5 by from I use it every year It is always easy and fast. Use Turbo Tax every year... And I use them every year for a reason!!
Date published: 2023-02-26
Rated 4 out of 5 by from Very Straight forward I had a question and was lucky enough to connected via online assist with one of your tax expert Rebekah and she was incredibly helpful and stuck with me until my question was resolved!
Date published: 2023-02-26
Rated 5 out of 5 by from Great Service from Phyllis Had issues with rejections.. Phyllis was awesome and we got thru it.
Date published: 2023-02-26
Rated 4 out of 5 by from Good Good easy fun breathtaking great boring redundant great
Date published: 2023-02-26
Rated 3 out of 5 by from Easy to get stuck with random issue - was not able to import W2s, my web page looked differently from everything I've seen at help/videos. Spent 15 mins with customer support to figure out that only full reset of all forms can fix it. - was not able to claim foreign tax credit (even though I was able to do it last year), spent like an hour playing with it, it's just ~$250 this year, easier to forget about them. - taxes are so overcomplicated in this county...
Date published: 2023-02-26
Rated 2 out of 5 by from Crap fees - State should be included at no charge This took way longer than expected and I feel like I have been taken. I am pretty sure that you used to get 5 federal returns and 1 state return for one price back when you bought the software in the store... now you get us coming and going... a fee for this and a fee for that. If my husband wouldn't have had a measly $500 in unemployment. I am pretty sure we could have filed for free but no, it cost me $78.00 What a rip-off
Date published: 2023-02-26
All TurboTax® Offerings Reviews - Page 9489
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from The best She was really nice. she help us. She was patient.
Date published: 2023-02-26
Rated 5 out of 5 by from Turbo Tax was awesome This was so easy to do and very helpful application.
Date published: 2023-02-26
Rated 5 out of 5 by from As always. That's why I'm back every year Despite how different and sometimes difficult some sections could be, I still am thankful for this service. I'm sure this has made things easier for me compared to trying this on my own. I really liked the upload docs features this year! Please continue this!
Date published: 2023-02-26
Rated 5 out of 5 by from Turbo Tax is Amazing! I love Turbo Tax and the support staff. Turbo Tax makes it easy and fun to file your taxes.
Date published: 2023-02-26
Rated 5 out of 5 by from I use it every year It is always easy and fast. Use Turbo Tax every year... And I use them every year for a reason!!
Date published: 2023-02-26
Rated 4 out of 5 by from Very Straight forward I had a question and was lucky enough to connected via online assist with one of your tax expert Rebekah and she was incredibly helpful and stuck with me until my question was resolved!
Date published: 2023-02-26
Rated 5 out of 5 by from Great Service from Phyllis Had issues with rejections.. Phyllis was awesome and we got thru it.
Date published: 2023-02-26
Rated 4 out of 5 by from Good Good easy fun breathtaking great boring redundant great
Date published: 2023-02-26
Rated 3 out of 5 by from Easy to get stuck with random issue - was not able to import W2s, my web page looked differently from everything I've seen at help/videos. Spent 15 mins with customer support to figure out that only full reset of all forms can fix it. - was not able to claim foreign tax credit (even though I was able to do it last year), spent like an hour playing with it, it's just ~$250 this year, easier to forget about them. - taxes are so overcomplicated in this county...
Date published: 2023-02-26
Rated 2 out of 5 by from Crap fees - State should be included at no charge This took way longer than expected and I feel like I have been taken. I am pretty sure that you used to get 5 federal returns and 1 state return for one price back when you bought the software in the store... now you get us coming and going... a fee for this and a fee for that. If my husband wouldn't have had a measly $500 in unemployment. I am pretty sure we could have filed for free but no, it cost me $78.00 What a rip-off
Date published: 2023-02-26
All TurboTax® Offerings Reviews - Page 9489