TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from Fees and fees During 2021 I had to work as a 1099 employee temporarily to supplement my income. Apparently everyone has to make their buck, and Turbotax feels the need to charge us an exorbitant fee just to file a 1099. God forbid you want to file expenses as well to maximize your return, that'll cost TRIPLE! Unforgiveable! This will be the last year using Turbotax, as nothing is truly free, 1099 employees like myself have a hard enough time getting consistent liveable income and paying nearly $150 as well as needing to pay $49 per state is just outrageous. I also have to elect to use my federal return money to pay for the services, and that is a further $39 fee that is not obviously billboarded anywhere throughout the process until the election to do so. I will NOT be filing through TurboTax next year.
Date published: 2022-03-28
Rated 5 out of 5 by from 1st time using Turbo Tax I was always skeptical but it walked me through every step- Form W2, Mortgage, to 1099 stocks and crypto- It even uploads the information from my stock accounts into the system for me with all trades. Very easy to use! Plus the fee can be deducted from Federal Returns!
Date published: 2022-03-28
Rated 5 out of 5 by from Turo Tax is Great I've been using Turbo Tax for over 20 years! I love it!
Date published: 2022-03-28
Rated 4 out of 5 by from great great service. this year theres an issue with IRS but its fixable
Date published: 2022-03-28
Rated 5 out of 5 by from Very Easy Process First time filing taxes on my own and it was a breeze.
Date published: 2022-03-28
Rated 4 out of 5 by from Application is good but can be better Need a section for changes between last year return vs this year return. Found some bug for me it did not auto filled in CA LLC Form 568.
Date published: 2022-03-28
Rated 4 out of 5 by from Turbo Tax makes it easy! Turbo Tax has simplified the entire process of doing taxes and made "tax time" much less stressful as a result. The only issue I had this year was with the mortgage lenders section which would not allow me to enter a "0" balance for a loan that has been paid off, but I think I got that straightened out and all is completed and filed now. Thank you for another relatively painless tax filing season.
Date published: 2022-03-28
Rated 5 out of 5 by from Convenient and easy to use Step-by-step to guide you to finish each tax forms of federal or states with detailed explanations and helpful community FAQs
Date published: 2022-03-28
Rated 5 out of 5 by from Turbo tax is the best Everything is easy to understand and use on TurboTax
Date published: 2022-03-28
Rated 1 out of 5 by from 2021 MAC version was a dud I spent more than 2 1/2 hours on the phone with Turbotax trying to trouble shoot error messages on this year's version. The app would not allow me to download the state software or get updates of needed forms. After being told my Amazon version download was the issue because it was a third party vendor, I paid for the Intuit version of the download which cost $50 more and STILL there was the same issue with not being able to download the state turbotax and updates. I've used this program for over 10 years and never had this much trouble. Intuit seems to be going downhill.
Date published: 2022-03-28
All TurboTax® Offerings Reviews - Page 9489
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Fees and fees During 2021 I had to work as a 1099 employee temporarily to supplement my income. Apparently everyone has to make their buck, and Turbotax feels the need to charge us an exorbitant fee just to file a 1099. God forbid you want to file expenses as well to maximize your return, that'll cost TRIPLE! Unforgiveable! This will be the last year using Turbotax, as nothing is truly free, 1099 employees like myself have a hard enough time getting consistent liveable income and paying nearly $150 as well as needing to pay $49 per state is just outrageous. I also have to elect to use my federal return money to pay for the services, and that is a further $39 fee that is not obviously billboarded anywhere throughout the process until the election to do so. I will NOT be filing through TurboTax next year.
Date published: 2022-03-28
Rated 5 out of 5 by from 1st time using Turbo Tax I was always skeptical but it walked me through every step- Form W2, Mortgage, to 1099 stocks and crypto- It even uploads the information from my stock accounts into the system for me with all trades. Very easy to use! Plus the fee can be deducted from Federal Returns!
Date published: 2022-03-28
Rated 5 out of 5 by from Turo Tax is Great I've been using Turbo Tax for over 20 years! I love it!
Date published: 2022-03-28
Rated 4 out of 5 by from great great service. this year theres an issue with IRS but its fixable
Date published: 2022-03-28
Rated 5 out of 5 by from Very Easy Process First time filing taxes on my own and it was a breeze.
Date published: 2022-03-28
Rated 4 out of 5 by from Application is good but can be better Need a section for changes between last year return vs this year return. Found some bug for me it did not auto filled in CA LLC Form 568.
Date published: 2022-03-28
Rated 4 out of 5 by from Turbo Tax makes it easy! Turbo Tax has simplified the entire process of doing taxes and made "tax time" much less stressful as a result. The only issue I had this year was with the mortgage lenders section which would not allow me to enter a "0" balance for a loan that has been paid off, but I think I got that straightened out and all is completed and filed now. Thank you for another relatively painless tax filing season.
Date published: 2022-03-28
Rated 5 out of 5 by from Convenient and easy to use Step-by-step to guide you to finish each tax forms of federal or states with detailed explanations and helpful community FAQs
Date published: 2022-03-28
Rated 5 out of 5 by from Turbo tax is the best Everything is easy to understand and use on TurboTax
Date published: 2022-03-28
Rated 1 out of 5 by from 2021 MAC version was a dud I spent more than 2 1/2 hours on the phone with Turbotax trying to trouble shoot error messages on this year's version. The app would not allow me to download the state software or get updates of needed forms. After being told my Amazon version download was the issue because it was a third party vendor, I paid for the Intuit version of the download which cost $50 more and STILL there was the same issue with not being able to download the state turbotax and updates. I've used this program for over 10 years and never had this much trouble. Intuit seems to be going downhill.
Date published: 2022-03-28
All TurboTax® Offerings Reviews - Page 9489