TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
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TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Carranzafrancisco from
The best
She was really nice. she help us. She was patient.
Date published: 2023-02-26
Rated 5 out of 5 by
Priscilla0077777 from
Turbo Tax was awesome
This was so easy to do and very helpful application.
Date published: 2023-02-26
Rated 5 out of 5 by
sonnyd_19 from
As always. That's why I'm back every year
Despite how different and sometimes difficult some sections could be, I still am thankful for this service. I'm sure this has made things easier for me compared to trying this on my own. I really liked the upload docs features this year! Please continue this!
Date published: 2023-02-26
Rated 5 out of 5 by
CeCe456 from
Turbo Tax is Amazing!
I love Turbo Tax and the support staff. Turbo Tax makes it easy and fun to file your taxes.
Date published: 2023-02-26
Rated 5 out of 5 by
ChrisppyChicken from
I use it every year
It is always easy and fast. Use Turbo Tax every year... And I use them every year for a reason!!
Date published: 2023-02-26
Rated 4 out of 5 by
SnappyIrene from
Very Straight forward
I had a question and was lucky enough to connected via online assist with one of your tax expert Rebekah and she was incredibly helpful and stuck with me until my question was resolved!
Date published: 2023-02-26
Rated 5 out of 5 by
GracePhilip75 from
Great Service from Phyllis
Had issues with rejections.. Phyllis was awesome and we got thru it.
Date published: 2023-02-26
Rated 4 out of 5 by
Ckhad from
Good
Good easy fun breathtaking great boring redundant great
Date published: 2023-02-26
Rated 3 out of 5 by
freedom23 from
Easy to get stuck with random issue
- was not able to import W2s, my web page looked differently from everything I've seen at help/videos. Spent 15 mins with customer support to figure out that only full reset of all forms can fix it. - was not able to claim foreign tax credit (even though I was able to do it last year), spent like an hour playing with it, it's just ~$250 this year, easier to forget about them. - taxes are so overcomplicated in this county...
Date published: 2023-02-26
Rated 2 out of 5 by
biteitbaby from
Crap fees - State should be included at no charge
This took way longer than expected and I feel like I have been taken. I am pretty sure that you used to get 5 federal returns and 1 state return for one price back when you bought the software in the store... now you get us coming and going... a fee for this and a fee for that. If my husband wouldn't have had a measly $500 in unemployment. I am pretty sure we could have filed for free but no, it cost me $78.00 What a rip-off
All TurboTax® Offerings Reviews - Page 9489
Date published: 2023-02-26
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Carranzafrancisco from
The best
She was really nice. she help us. She was patient.
Date published: 2023-02-26
Rated 5 out of 5 by
Priscilla0077777 from
Turbo Tax was awesome
This was so easy to do and very helpful application.
Date published: 2023-02-26
Rated 5 out of 5 by
sonnyd_19 from
As always. That's why I'm back every year
Despite how different and sometimes difficult some sections could be, I still am thankful for this service. I'm sure this has made things easier for me compared to trying this on my own. I really liked the upload docs features this year! Please continue this!
Date published: 2023-02-26
Rated 5 out of 5 by
CeCe456 from
Turbo Tax is Amazing!
I love Turbo Tax and the support staff. Turbo Tax makes it easy and fun to file your taxes.
Date published: 2023-02-26
Rated 5 out of 5 by
ChrisppyChicken from
I use it every year
It is always easy and fast. Use Turbo Tax every year... And I use them every year for a reason!!
Date published: 2023-02-26
Rated 4 out of 5 by
SnappyIrene from
Very Straight forward
I had a question and was lucky enough to connected via online assist with one of your tax expert Rebekah and she was incredibly helpful and stuck with me until my question was resolved!
Date published: 2023-02-26
Rated 5 out of 5 by
GracePhilip75 from
Great Service from Phyllis
Had issues with rejections.. Phyllis was awesome and we got thru it.
Date published: 2023-02-26
Rated 4 out of 5 by
Ckhad from
Good
Good easy fun breathtaking great boring redundant great
Date published: 2023-02-26
Rated 3 out of 5 by
freedom23 from
Easy to get stuck with random issue
- was not able to import W2s, my web page looked differently from everything I've seen at help/videos. Spent 15 mins with customer support to figure out that only full reset of all forms can fix it. - was not able to claim foreign tax credit (even though I was able to do it last year), spent like an hour playing with it, it's just ~$250 this year, easier to forget about them. - taxes are so overcomplicated in this county...
Date published: 2023-02-26
Rated 2 out of 5 by
biteitbaby from
Crap fees - State should be included at no charge
This took way longer than expected and I feel like I have been taken. I am pretty sure that you used to get 5 federal returns and 1 state return for one price back when you bought the software in the store... now you get us coming and going... a fee for this and a fee for that. If my husband wouldn't have had a measly $500 in unemployment. I am pretty sure we could have filed for free but no, it cost me $78.00 What a rip-off
All TurboTax® Offerings Reviews - Page 9489
Date published: 2023-02-26