TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very useful I liked the whole process except not explain why I had what forms I had
Date published: 2022-03-27
Rated 2 out of 5 by from Getting overly expensive. I was given a website to pay my state taxes after being charged an additional $25 to file my state return but can't access the information after filing. This software is no longer affordable and the tax code is overly complicated I believe by intent. Very disappointed and frustrated I have no idea how to pay the balance on my state taxes now. This information should be easy to find for the prices Intuit charges. I will find some other means to file next year. My wife gets hers done by a professional for $35.00.
Date published: 2022-03-27
Rated 5 out of 5 by from really helpful George walked me through some hiccups I was having filing. He made it simple and easy.
Date published: 2022-03-27
Rated 5 out of 5 by from Easy as pie! This was a great experience! Made things as easy as pie!!!
Date published: 2022-03-27
Rated 5 out of 5 by from awesome i loved it and would use again amazing service would recommend
Date published: 2022-03-27
Rated 5 out of 5 by from Great product The software was easy to follow with prompts to support $ entries into appropriate areas.
Date published: 2022-03-27
Rated 5 out of 5 by from Turbo tax did outstanding She did an amazing job was very thorough and prompt in answering any questions I had
Date published: 2022-03-27
Rated 3 out of 5 by from Dazed and Confused, yet palatable... Came across problems with state taxes and the MSRRA. Previous years had no problem filing but this year was special. It a week and multiple experts to untangle the wicked web of MA tax law. IT was not pretty, but the tires kept rolling down the hill, kept enough air to get across the finish line with a few moments of sanity to spare. Final tax expert, Jhanine, proved that she was equal to the task of completing this adventure on expert level.
Date published: 2022-03-27
Rated 5 out of 5 by from Fantastic Very easy to use with live help, and explanations along the way.
Date published: 2022-03-27
Rated 2 out of 5 by from Fees are getting to high every year fees are going up and up because you bundle important forms needed into upgrading your returns, its a scam to get more money and it is ridiculous, also the importing from banks page need a lot of work
Date published: 2022-03-27
All TurboTax® Offerings Reviews - Page 9482
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very useful I liked the whole process except not explain why I had what forms I had
Date published: 2022-03-27
Rated 2 out of 5 by from Getting overly expensive. I was given a website to pay my state taxes after being charged an additional $25 to file my state return but can't access the information after filing. This software is no longer affordable and the tax code is overly complicated I believe by intent. Very disappointed and frustrated I have no idea how to pay the balance on my state taxes now. This information should be easy to find for the prices Intuit charges. I will find some other means to file next year. My wife gets hers done by a professional for $35.00.
Date published: 2022-03-27
Rated 5 out of 5 by from really helpful George walked me through some hiccups I was having filing. He made it simple and easy.
Date published: 2022-03-27
Rated 5 out of 5 by from Easy as pie! This was a great experience! Made things as easy as pie!!!
Date published: 2022-03-27
Rated 5 out of 5 by from awesome i loved it and would use again amazing service would recommend
Date published: 2022-03-27
Rated 5 out of 5 by from Great product The software was easy to follow with prompts to support $ entries into appropriate areas.
Date published: 2022-03-27
Rated 5 out of 5 by from Turbo tax did outstanding She did an amazing job was very thorough and prompt in answering any questions I had
Date published: 2022-03-27
Rated 3 out of 5 by from Dazed and Confused, yet palatable... Came across problems with state taxes and the MSRRA. Previous years had no problem filing but this year was special. It a week and multiple experts to untangle the wicked web of MA tax law. IT was not pretty, but the tires kept rolling down the hill, kept enough air to get across the finish line with a few moments of sanity to spare. Final tax expert, Jhanine, proved that she was equal to the task of completing this adventure on expert level.
Date published: 2022-03-27
Rated 5 out of 5 by from Fantastic Very easy to use with live help, and explanations along the way.
Date published: 2022-03-27
Rated 2 out of 5 by from Fees are getting to high every year fees are going up and up because you bundle important forms needed into upgrading your returns, its a scam to get more money and it is ridiculous, also the importing from banks page need a lot of work
Date published: 2022-03-27
All TurboTax® Offerings Reviews - Page 9482