TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281626 reviews)
Star ratings are from 2021
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Rated 1 out of 5 by from sneaky hidden fees at the end, wouldn't recommend. super sneaky.
Date published: 2021-03-01
Rated 5 out of 5 by from Awesome Had questions and they were answered quickly and I received a phone call within 5 minutes of asking for help. Awesome job!!!!!
Date published: 2021-03-01
Rated 5 out of 5 by from turbo tax is awsome This is my first time using turbo tax, Having someone to help assist me in filing was great. I would recommend to everyone.
Date published: 2021-03-01
Rated 5 out of 5 by from Thanks Turbo Tax Tier 1 Sunday morning my account was stuck in limbo; a Tier 1 phone rep did everything in his power to correct it but could not fix it. He gave me all of the necessary information to pass on to a different department Monday morning. When I called Monday, the rep for this dept. was ready to hang up on me until I told him I had the magic case code, this allowed for an immediate fix of my account. Thank goodness for my Tier 1 rep Johvan.
Date published: 2021-03-01
Rated 5 out of 5 by from Nice and easy It's really simple to use walks you right through it
Date published: 2021-03-01
Rated 5 out of 5 by from fast and easy i was surprised how fast and easy it was to file.!
Date published: 2021-03-01
Rated 4 out of 5 by from It was ok to use for my first time. This was my first time using it and it was ok to use for filing your taxes.
Date published: 2021-03-01
Rated 3 out of 5 by from great product. harder to access this yr. have used and loved turbo tax for many yrs. in past i always just had to open an email you sent me and i was on my way to filing. this year was different. it was very difficult to get started ( apparently because i didn't remember a password from last yr.) very frustrating and took to long to get started.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax got me through I had difficulty knowing how to file after receiving a once in a life time new form. The tax expert directed me to the correct way to file and the version of Turbo Tax needed. And the questions helped me interprete the form which had no box numbers. Whew!
Date published: 2021-03-01
Rated 5 out of 5 by from Best way to do taxes Everything was nice and organized. Easy to use. Love how simple it is.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 9481
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from sneaky hidden fees at the end, wouldn't recommend. super sneaky.
Date published: 2021-03-01
Rated 5 out of 5 by from Awesome Had questions and they were answered quickly and I received a phone call within 5 minutes of asking for help. Awesome job!!!!!
Date published: 2021-03-01
Rated 5 out of 5 by from turbo tax is awsome This is my first time using turbo tax, Having someone to help assist me in filing was great. I would recommend to everyone.
Date published: 2021-03-01
Rated 5 out of 5 by from Thanks Turbo Tax Tier 1 Sunday morning my account was stuck in limbo; a Tier 1 phone rep did everything in his power to correct it but could not fix it. He gave me all of the necessary information to pass on to a different department Monday morning. When I called Monday, the rep for this dept. was ready to hang up on me until I told him I had the magic case code, this allowed for an immediate fix of my account. Thank goodness for my Tier 1 rep Johvan.
Date published: 2021-03-01
Rated 5 out of 5 by from Nice and easy It's really simple to use walks you right through it
Date published: 2021-03-01
Rated 5 out of 5 by from fast and easy i was surprised how fast and easy it was to file.!
Date published: 2021-03-01
Rated 4 out of 5 by from It was ok to use for my first time. This was my first time using it and it was ok to use for filing your taxes.
Date published: 2021-03-01
Rated 3 out of 5 by from great product. harder to access this yr. have used and loved turbo tax for many yrs. in past i always just had to open an email you sent me and i was on my way to filing. this year was different. it was very difficult to get started ( apparently because i didn't remember a password from last yr.) very frustrating and took to long to get started.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax got me through I had difficulty knowing how to file after receiving a once in a life time new form. The tax expert directed me to the correct way to file and the version of Turbo Tax needed. And the questions helped me interprete the form which had no box numbers. Whew!
Date published: 2021-03-01
Rated 5 out of 5 by from Best way to do taxes Everything was nice and organized. Easy to use. Love how simple it is.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 9481