TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Made it easy to file my first Returns. TurbaTax Live was easy to use for a first-time filer with a simple return.
Date published: 2023-02-26
Rated 4 out of 5 by from First time user First time filing. It was pretty straight forward.
Date published: 2023-02-26
Rated 5 out of 5 by from I will always use turbo tax now!! Unbelievably easy! My first time filing on my own and couldn’t have dreamed of an easier experience! I will use turbo tax every year now!
Date published: 2023-02-26
Rated 5 out of 5 by from Turbo Tax Is Helpful Easy to use, even when my tax situation is complicated. The descriptions and FAQs are very helpful. The ability to start/stop is helpful.
Date published: 2023-02-26
Rated 5 out of 5 by from LOVE TURBOTAX TURBOTAX IS SIMPLE AND EASY. I LIKE FILING WITH THEM AND BEING ABLE TO SPEAK TO SOMEONE IN 5 MINUTES OR LESS.
Date published: 2023-02-26
Rated 5 out of 5 by from Turbotax is very easy to use My first time to use Turbotax i cant believe how easy it is. and i was so satisfied with my refund this year and dont have to pay that much.
Date published: 2023-02-26
Rated 5 out of 5 by from Better Than All The Rest I have used turbotax for decades now and it really is the best. It's easy and comprehensive. The help topics are always spot on and give me the answers I need without having to go searching the internet. The only thing I wish they had was an online business filing option for LLCs and partnerships.
Date published: 2023-02-26
Rated 1 out of 5 by from TurboTax told me to pay higher tax that I should I went through the steps on TurboTax and after completing every step the software asks me to, I found out that it did not include Roth IRA info step. As a result, my tax due was over a 300 than I needed to pay. I had to spent a lot of time trying to cross-check with tax documents I got and also find where to manually insert those info myself. It was a waste of my time and also a huge red flag to trust the tax return process from this software. If I did not find those things and go with what Turbotax suggested, I would have paid what I needed not have to. There were also false info that this software sharing - it told me I am taking out retirement account contribution, but I am NOT. The payment process was also very confusing and misleading. I was not able to view my final return before I paid the return. Due to the error described above, I was not confident in the tax return Turbotax provided. I am frustrated the entire process using this software and it is costing so much for very little value.
Date published: 2023-02-26
Rated 5 out of 5 by from quick and simple it was very quick and easy to use. although a little confusing with retirement, it wasn't too bad.
Date published: 2023-02-26
Rated 4 out of 5 by from It was okay... TurboTax was okay. A little irritated that the rep I spoke with did not inform me about having to mail in a previous years return and that any e-filing is not possible now. If I would have known that, I would've ordered checks first. Will still use turbotax as this is my only complaint. Glad they have reps available at any time.
Date published: 2023-02-26
All TurboTax® Offerings Reviews - Page 9478
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Made it easy to file my first Returns. TurbaTax Live was easy to use for a first-time filer with a simple return.
Date published: 2023-02-26
Rated 4 out of 5 by from First time user First time filing. It was pretty straight forward.
Date published: 2023-02-26
Rated 5 out of 5 by from I will always use turbo tax now!! Unbelievably easy! My first time filing on my own and couldn’t have dreamed of an easier experience! I will use turbo tax every year now!
Date published: 2023-02-26
Rated 5 out of 5 by from Turbo Tax Is Helpful Easy to use, even when my tax situation is complicated. The descriptions and FAQs are very helpful. The ability to start/stop is helpful.
Date published: 2023-02-26
Rated 5 out of 5 by from LOVE TURBOTAX TURBOTAX IS SIMPLE AND EASY. I LIKE FILING WITH THEM AND BEING ABLE TO SPEAK TO SOMEONE IN 5 MINUTES OR LESS.
Date published: 2023-02-26
Rated 5 out of 5 by from Turbotax is very easy to use My first time to use Turbotax i cant believe how easy it is. and i was so satisfied with my refund this year and dont have to pay that much.
Date published: 2023-02-26
Rated 5 out of 5 by from Better Than All The Rest I have used turbotax for decades now and it really is the best. It's easy and comprehensive. The help topics are always spot on and give me the answers I need without having to go searching the internet. The only thing I wish they had was an online business filing option for LLCs and partnerships.
Date published: 2023-02-26
Rated 1 out of 5 by from TurboTax told me to pay higher tax that I should I went through the steps on TurboTax and after completing every step the software asks me to, I found out that it did not include Roth IRA info step. As a result, my tax due was over a 300 than I needed to pay. I had to spent a lot of time trying to cross-check with tax documents I got and also find where to manually insert those info myself. It was a waste of my time and also a huge red flag to trust the tax return process from this software. If I did not find those things and go with what Turbotax suggested, I would have paid what I needed not have to. There were also false info that this software sharing - it told me I am taking out retirement account contribution, but I am NOT. The payment process was also very confusing and misleading. I was not able to view my final return before I paid the return. Due to the error described above, I was not confident in the tax return Turbotax provided. I am frustrated the entire process using this software and it is costing so much for very little value.
Date published: 2023-02-26
Rated 5 out of 5 by from quick and simple it was very quick and easy to use. although a little confusing with retirement, it wasn't too bad.
Date published: 2023-02-26
Rated 4 out of 5 by from It was okay... TurboTax was okay. A little irritated that the rep I spoke with did not inform me about having to mail in a previous years return and that any e-filing is not possible now. If I would have known that, I would've ordered checks first. Will still use turbotax as this is my only complaint. Glad they have reps available at any time.
Date published: 2023-02-26
All TurboTax® Offerings Reviews - Page 9478