TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from A good program with very difficult IRS rules This is a good program, and I have been a loyal TT customer for over 15 yrs. This program is working well with IRS rules which constantly change. Also, the staff support which is available for answering questions is above and beyond
Date published: 2022-03-03
Rated 4 out of 5 by from Turbo tax rocks! easy to use and guidance every step of the way, Will use again next year!
Date published: 2022-03-03
Rated 4 out of 5 by from Disappointed This Year I've been using Turbo Tax for at least 10 years and this is the first year that many forms were not available when I first intended to file. I always file during the first week of February. This year several forms were not available until today (3/3/22)
Date published: 2022-03-03
Rated 4 out of 5 by from Easy It’s simple and easy to use. If any question arises , just ask. Very thorough, but a little pricey
Date published: 2022-03-03
Rated 5 out of 5 by from So easy to follow I had deductions and a sale of property this year and with the help of TurboTax I feel confident my taxes are done correctly.
Date published: 2022-03-03
Rated 4 out of 5 by from Not perfect but works Very pricey and not always confidence inspiring when they don’t carry over all prior year answers but keeps the records straight and moves you through
Date published: 2022-03-03
Rated 5 out of 5 by from Smooth tax return filing Have been using TurboTax for my tax return in the past 4 years. Always a swift and smooth process. Clear every-step guidance on filing tax.
Date published: 2022-03-03
Rated 3 out of 5 by from Turbotax - Works but could be better. Turbotax 2021 was downloaded from Amazon. I attempted to install it on my laptop but was unsuccessful. After many attempts using recommendation found on the Internet, I gave up. Up until now, I have had no trouble installing previous versions of Turbotax on the same machine. I did successfully install Turbotax 2021. While I had no trouble using it, I'd recommend giving a more complete side by side view of what was done on the previous years return.
Date published: 2022-03-03
Rated 5 out of 5 by from Great for Social Security No problem to file my Federal and State Income Taxes.
Date published: 2022-03-03
Rated 5 out of 5 by from Turbo Tax is the BEST I have been using Turbo Tax for years. I actually tested one year with another service just to see. There was a huge difference in ease of use. I recommend them to everyone!
Date published: 2022-03-03
All TurboTax® Offerings Reviews - Page 9471
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from A good program with very difficult IRS rules This is a good program, and I have been a loyal TT customer for over 15 yrs. This program is working well with IRS rules which constantly change. Also, the staff support which is available for answering questions is above and beyond
Date published: 2022-03-03
Rated 4 out of 5 by from Turbo tax rocks! easy to use and guidance every step of the way, Will use again next year!
Date published: 2022-03-03
Rated 4 out of 5 by from Disappointed This Year I've been using Turbo Tax for at least 10 years and this is the first year that many forms were not available when I first intended to file. I always file during the first week of February. This year several forms were not available until today (3/3/22)
Date published: 2022-03-03
Rated 4 out of 5 by from Easy It’s simple and easy to use. If any question arises , just ask. Very thorough, but a little pricey
Date published: 2022-03-03
Rated 5 out of 5 by from So easy to follow I had deductions and a sale of property this year and with the help of TurboTax I feel confident my taxes are done correctly.
Date published: 2022-03-03
Rated 4 out of 5 by from Not perfect but works Very pricey and not always confidence inspiring when they don’t carry over all prior year answers but keeps the records straight and moves you through
Date published: 2022-03-03
Rated 5 out of 5 by from Smooth tax return filing Have been using TurboTax for my tax return in the past 4 years. Always a swift and smooth process. Clear every-step guidance on filing tax.
Date published: 2022-03-03
Rated 3 out of 5 by from Turbotax - Works but could be better. Turbotax 2021 was downloaded from Amazon. I attempted to install it on my laptop but was unsuccessful. After many attempts using recommendation found on the Internet, I gave up. Up until now, I have had no trouble installing previous versions of Turbotax on the same machine. I did successfully install Turbotax 2021. While I had no trouble using it, I'd recommend giving a more complete side by side view of what was done on the previous years return.
Date published: 2022-03-03
Rated 5 out of 5 by from Great for Social Security No problem to file my Federal and State Income Taxes.
Date published: 2022-03-03
Rated 5 out of 5 by from Turbo Tax is the BEST I have been using Turbo Tax for years. I actually tested one year with another service just to see. There was a huge difference in ease of use. I recommend them to everyone!
Date published: 2022-03-03
All TurboTax® Offerings Reviews - Page 9471