TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Turbotax is Great I had a easy quick experience filling my taxes on my own with turbotax . Most definitely will do it again in the upcoming tax year.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is awsome. I was great for my tax return with turbo tax.When I had mistake I can fix myself follow online advise. Thanks!
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is calming. Turbo Tax was real easy to use. I was a little scared when I first started but I was more confident in the end.
Date published: 2021-03-01
Rated 4 out of 5 by from Great service It's easy filing with turbo tax. The fees are a bit steep, but worth it for ease of mind.
Date published: 2021-03-01
Rated 1 out of 5 by from I didn't care for them at all It said I would only pay 49.00 to file my taxes they charged me 270.00 definitely NOT GOING THRU THEM NEXT YEAR..
Date published: 2021-03-01
Rated 1 out of 5 by from Im so disappointed with turbo tax i was on the check out screen i was going to pay for TurboTax before march i was saving $80 i went to find my debit card and came back and because it hit 12pm i got signed off the order page to be forced to go back to the order page to pay everything with out the discounts plus to pay way more if you wanna spend hundreds of dollars to try to file taxes use turbo tax
Date published: 2021-03-01
Rated 5 out of 5 by from Love Turbotax Never had a problem. Always on point and time. And I do it myself.
Date published: 2021-03-01
Rated 5 out of 5 by from Extremely convenient The experience has been extremely simple, and I appreciate the user interface
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is easy to use! I just turned 18 and this was my first time filing my taxes. And it was very easy!!
Date published: 2021-03-01
Rated 3 out of 5 by from Super glitchy this year Kept redirecting me to fill out forms I don't have nor ever received and could not delete them from my return. No help was available online and i wasn't willing to pay twice as much for my simple return just to have someone say, "its a glitch, let me delete that for you". It was super frustrating. Also kept rerouting me to back to my federal income forms and having me reenter my income that was already imported and doubling what I made for the year. Had to fix that a couple times. Oh, and it imported my federal tax refund amount from 2019 as my state tax refund amount. I had to try to fix that multiple times before zeroing it out and manually entering the correct information - THAT THEY HAVE IN THE SYSTEM FROM MY 2019 TAX RETURN. This return took much longer than it should have because of the glitches and inaccurate transfer of information. Probably would have been cheaper and faster to have it done by an actual tax professional. SMH
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 9470
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbotax is Great I had a easy quick experience filling my taxes on my own with turbotax . Most definitely will do it again in the upcoming tax year.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is awsome. I was great for my tax return with turbo tax.When I had mistake I can fix myself follow online advise. Thanks!
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is calming. Turbo Tax was real easy to use. I was a little scared when I first started but I was more confident in the end.
Date published: 2021-03-01
Rated 4 out of 5 by from Great service It's easy filing with turbo tax. The fees are a bit steep, but worth it for ease of mind.
Date published: 2021-03-01
Rated 1 out of 5 by from I didn't care for them at all It said I would only pay 49.00 to file my taxes they charged me 270.00 definitely NOT GOING THRU THEM NEXT YEAR..
Date published: 2021-03-01
Rated 1 out of 5 by from Im so disappointed with turbo tax i was on the check out screen i was going to pay for TurboTax before march i was saving $80 i went to find my debit card and came back and because it hit 12pm i got signed off the order page to be forced to go back to the order page to pay everything with out the discounts plus to pay way more if you wanna spend hundreds of dollars to try to file taxes use turbo tax
Date published: 2021-03-01
Rated 5 out of 5 by from Love Turbotax Never had a problem. Always on point and time. And I do it myself.
Date published: 2021-03-01
Rated 5 out of 5 by from Extremely convenient The experience has been extremely simple, and I appreciate the user interface
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is easy to use! I just turned 18 and this was my first time filing my taxes. And it was very easy!!
Date published: 2021-03-01
Rated 3 out of 5 by from Super glitchy this year Kept redirecting me to fill out forms I don't have nor ever received and could not delete them from my return. No help was available online and i wasn't willing to pay twice as much for my simple return just to have someone say, "its a glitch, let me delete that for you". It was super frustrating. Also kept rerouting me to back to my federal income forms and having me reenter my income that was already imported and doubling what I made for the year. Had to fix that a couple times. Oh, and it imported my federal tax refund amount from 2019 as my state tax refund amount. I had to try to fix that multiple times before zeroing it out and manually entering the correct information - THAT THEY HAVE IN THE SYSTEM FROM MY 2019 TAX RETURN. This return took much longer than it should have because of the glitches and inaccurate transfer of information. Probably would have been cheaper and faster to have it done by an actual tax professional. SMH
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 9470