TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from SO Easy this year I have been using Turbo Tax for years for personal and business taxes. This year was by far the easiest I have ever had it. Thanks!
Date published: 2022-02-28
Rated 5 out of 5 by from Happy outcome, but some redundancies Being able to photograph 1099's was fun, but then in reviewing the info on them the same 1099 was listed to review 3 times! And in the review, changing the boxes that needed review required several clicks. Ultimately, the redundant 1099’s were able to be deleted.
Date published: 2022-02-28
Rated 4 out of 5 by from Hidden Cost By selecting to use my return to pay for Turbo Tax that costed another $39? Did not know it would cost extra money.
Date published: 2022-02-28
Rated 5 out of 5 by from I really like Turbo Tax and used if for years. It is really easy to follow all the directions, and it covers everything for you. I would tell everyone to do your own taxes and you can count on Turbo Taxl.
Date published: 2022-02-28
Rated 5 out of 5 by from Awesome Made taxes easy I have used turbo tax for many years
Date published: 2022-02-28
Rated 5 out of 5 by from Easy to use Ive been using turbotax for 8 years and it makes doing your taxes easy!
Date published: 2022-02-28
Rated 3 out of 5 by from Keeps hiding fees and ads for other products I enjoy turbo tax, I've used it for years, I like the ease of filing and how it holds my information from previous years or looks at tax benefits I may not have thought of prior. BUT I do not like the fee for those that are self-employed or have a side gig like uber. Its nestled into the catacombs until you're filing. I also don't enjoy it being free for NY one year and not the next. I'm only getting half of my return because of the "ease of service"
Date published: 2022-02-28
Rated 4 out of 5 by from Good Job Everything went really smooth - and all the questions walked me thru.... but, an error held me up for 2 days which was frustrating! Turbotax would not let me past it nor let me correct.
Date published: 2022-02-28
Rated 5 out of 5 by from Simple and straightforward I've used turboTax for years. Easy login via email link. Easy data entry for the most part. Was a little glitchy adding some investment information, but overall, very easy and pain free. Highly recommended
Date published: 2022-02-28
Rated 5 out of 5 by from So Far So Good Turbo Tax Makes it Easy I was able to complete my tax return within an hour and a half. Everything is self explanatory...If you have used Turbo Tax before, its easy to transfer information from previous tax year as well as IRS information. There is help as you file within the questions and the price is reasonable. I get my refund within a reasonable time too...I have been using them for years with no issues
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 9468
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from SO Easy this year I have been using Turbo Tax for years for personal and business taxes. This year was by far the easiest I have ever had it. Thanks!
Date published: 2022-02-28
Rated 5 out of 5 by from Happy outcome, but some redundancies Being able to photograph 1099's was fun, but then in reviewing the info on them the same 1099 was listed to review 3 times! And in the review, changing the boxes that needed review required several clicks. Ultimately, the redundant 1099’s were able to be deleted.
Date published: 2022-02-28
Rated 4 out of 5 by from Hidden Cost By selecting to use my return to pay for Turbo Tax that costed another $39? Did not know it would cost extra money.
Date published: 2022-02-28
Rated 5 out of 5 by from I really like Turbo Tax and used if for years. It is really easy to follow all the directions, and it covers everything for you. I would tell everyone to do your own taxes and you can count on Turbo Taxl.
Date published: 2022-02-28
Rated 5 out of 5 by from Awesome Made taxes easy I have used turbo tax for many years
Date published: 2022-02-28
Rated 5 out of 5 by from Easy to use Ive been using turbotax for 8 years and it makes doing your taxes easy!
Date published: 2022-02-28
Rated 3 out of 5 by from Keeps hiding fees and ads for other products I enjoy turbo tax, I've used it for years, I like the ease of filing and how it holds my information from previous years or looks at tax benefits I may not have thought of prior. BUT I do not like the fee for those that are self-employed or have a side gig like uber. Its nestled into the catacombs until you're filing. I also don't enjoy it being free for NY one year and not the next. I'm only getting half of my return because of the "ease of service"
Date published: 2022-02-28
Rated 4 out of 5 by from Good Job Everything went really smooth - and all the questions walked me thru.... but, an error held me up for 2 days which was frustrating! Turbotax would not let me past it nor let me correct.
Date published: 2022-02-28
Rated 5 out of 5 by from Simple and straightforward I've used turboTax for years. Easy login via email link. Easy data entry for the most part. Was a little glitchy adding some investment information, but overall, very easy and pain free. Highly recommended
Date published: 2022-02-28
Rated 5 out of 5 by from So Far So Good Turbo Tax Makes it Easy I was able to complete my tax return within an hour and a half. Everything is self explanatory...If you have used Turbo Tax before, its easy to transfer information from previous tax year as well as IRS information. There is help as you file within the questions and the price is reasonable. I get my refund within a reasonable time too...I have been using them for years with no issues
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 9468