TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 3 out of 5 by from TurboTax slipped in program performance/support Program missed my 2019 NJ State IRA withdrawal exclusion on line 28a. Required I do a NJ 1040X amendment. I overpayment in 2019 was $3,000. This years program seemed less intuitive and required many duplicative steps. Considering a different program offer next year...
Date published: 2021-03-01
Rated 5 out of 5 by from Love it Easy to use, walked me through it at my own pace. Love it
Date published: 2021-03-01
Rated 5 out of 5 by from I LOVE TURBO TAX LIVE, THEY ROCK! I would like to thank Veronica for being a professional, showed genuine concern for questions regarding filing my taxes for my deceased Mom. She was awesome. She knew exactly what to do and made my experience great. She is an Tax Expert!
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is amazing! Turbo Tax is very easy to use it takes you step by step. I have used it for a couple of years with no errors thank you Turbo Tax.
Date published: 2021-03-01
Rated 5 out of 5 by from excellent every year turbo tax is always very easy and noncomplicated every year i file
Date published: 2021-03-01
Rated 5 out of 5 by from awesome very easy to understand and fill in the information.
Date published: 2021-03-01
Rated 4 out of 5 by from Turbo tax was fine Turbo tax was the better option this year because our CPA wasn't doing face to face consultations. Why would I prep my documents and then pay them to input that info?
Date published: 2021-03-01
Rated 5 out of 5 by from Turbotax is great Turbotax is very easy and smooth to operate. i will be using turbotax again in the future.
Date published: 2021-03-01
Rated 5 out of 5 by from What? Free?! Wow. So glad to be able to file for free after paying for tax prep for so many decades. Thank you Turbo Tax!
Date published: 2021-03-01
Rated 1 out of 5 by from Disappointed While still an easy way to file taxes, I'm astonished at how much the price for doing so has continued to increase over the years. Having to pay for using my refund to pay for the original payment-- $40 at that? What for? It never seemed to be an issue for the many years I've filed and just seems like a way to suck more money out of you in the end. They put on the facade that they're a cheap filing system and then just tack on fees throughout the entire process. I won't be using turbotax next year and unfortunately it was my only choice as of right now. We deserve more back from our taxes-- not have it go toward unnecessary payments (i.e. making a payment ON A PAYMENT?!).
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 9468
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from TurboTax slipped in program performance/support Program missed my 2019 NJ State IRA withdrawal exclusion on line 28a. Required I do a NJ 1040X amendment. I overpayment in 2019 was $3,000. This years program seemed less intuitive and required many duplicative steps. Considering a different program offer next year...
Date published: 2021-03-01
Rated 5 out of 5 by from Love it Easy to use, walked me through it at my own pace. Love it
Date published: 2021-03-01
Rated 5 out of 5 by from I LOVE TURBO TAX LIVE, THEY ROCK! I would like to thank Veronica for being a professional, showed genuine concern for questions regarding filing my taxes for my deceased Mom. She was awesome. She knew exactly what to do and made my experience great. She is an Tax Expert!
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is amazing! Turbo Tax is very easy to use it takes you step by step. I have used it for a couple of years with no errors thank you Turbo Tax.
Date published: 2021-03-01
Rated 5 out of 5 by from excellent every year turbo tax is always very easy and noncomplicated every year i file
Date published: 2021-03-01
Rated 5 out of 5 by from awesome very easy to understand and fill in the information.
Date published: 2021-03-01
Rated 4 out of 5 by from Turbo tax was fine Turbo tax was the better option this year because our CPA wasn't doing face to face consultations. Why would I prep my documents and then pay them to input that info?
Date published: 2021-03-01
Rated 5 out of 5 by from Turbotax is great Turbotax is very easy and smooth to operate. i will be using turbotax again in the future.
Date published: 2021-03-01
Rated 5 out of 5 by from What? Free?! Wow. So glad to be able to file for free after paying for tax prep for so many decades. Thank you Turbo Tax!
Date published: 2021-03-01
Rated 1 out of 5 by from Disappointed While still an easy way to file taxes, I'm astonished at how much the price for doing so has continued to increase over the years. Having to pay for using my refund to pay for the original payment-- $40 at that? What for? It never seemed to be an issue for the many years I've filed and just seems like a way to suck more money out of you in the end. They put on the facade that they're a cheap filing system and then just tack on fees throughout the entire process. I won't be using turbotax next year and unfortunately it was my only choice as of right now. We deserve more back from our taxes-- not have it go toward unnecessary payments (i.e. making a payment ON A PAYMENT?!).
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 9468