TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from should be cheaper needs to be cheaper if im doing all the work myself.
Date published: 2022-03-28
Rated 2 out of 5 by from not that great! Your software is difficult to use. You have to save every time you enter a number, or when you go back to review, the old number shows. It is time consuming to review during easy step because frequently you ask questions as if we have never visited. Very confusing on foreign tax, interest income, etc. Unable to find adequate answers in help. Somehow I muddled thru. Many hours of work.
Date published: 2022-03-28
Rated 5 out of 5 by from 4th time using Turbo tax Would like to be able to take the standard deduction without going thru all the deduction steps.
Date published: 2022-03-28
Rated 5 out of 5 by from 2021 TurboTax Deluxe Review Good ... must info was at my fingertips but very unhappy with the nickel & dime routine for e-filing the state return.
Date published: 2022-03-28
Rated 3 out of 5 by from For more complicated matters, not as impressed I've been using Turbo Tax for at least 10 years. This year we had a unique situation with renting out our home for part of the year to report. I bought a more expensive version to deal with this issue. I was not impressed! I almost made some serious errors by reporting mortgage interest and real estate taxes twice. I had to redo 2 different worksheets several times to make things work. The directions from Turbo Tax were not clear and upfront for this situation. When I looked under the help section, it was clear that this has been an issue for the past several years. I hope Turbo Tax will remedy this situation and make it more user friendly.
Date published: 2022-03-28
Rated 4 out of 5 by from Turbo tax is very good The software is very user friendly & the live support is awesome.
Date published: 2022-03-28
Rated 5 out of 5 by from nice work very reasonable and value and was pretty good at answering questions
Date published: 2022-03-28
Rated 3 out of 5 by from TurboTax Desktop lacks support for crypto I bought Turbotax Premier for desktop/PC. It is severely lacky when it comes to crypto currencies and Ebay sales. They keep pointing to the online version, but how does that help after I already paid for the desktop edition. Please make a section for ebay and crypto a priority for desktop users.
Date published: 2022-03-28
Rated 5 out of 5 by from easy to use and understand Easy to use. easy to understand. Easy to file. Would recommend to anyone
Date published: 2022-03-28
Rated 5 out of 5 by from Not bad! <<<<<<<<<<<<It was rough but I got it done>>>>>>>>>>>>>>>>
Date published: 2022-03-28
All TurboTax® Offerings Reviews - Page 9465
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from should be cheaper needs to be cheaper if im doing all the work myself.
Date published: 2022-03-28
Rated 2 out of 5 by from not that great! Your software is difficult to use. You have to save every time you enter a number, or when you go back to review, the old number shows. It is time consuming to review during easy step because frequently you ask questions as if we have never visited. Very confusing on foreign tax, interest income, etc. Unable to find adequate answers in help. Somehow I muddled thru. Many hours of work.
Date published: 2022-03-28
Rated 5 out of 5 by from 4th time using Turbo tax Would like to be able to take the standard deduction without going thru all the deduction steps.
Date published: 2022-03-28
Rated 5 out of 5 by from 2021 TurboTax Deluxe Review Good ... must info was at my fingertips but very unhappy with the nickel & dime routine for e-filing the state return.
Date published: 2022-03-28
Rated 3 out of 5 by from For more complicated matters, not as impressed I've been using Turbo Tax for at least 10 years. This year we had a unique situation with renting out our home for part of the year to report. I bought a more expensive version to deal with this issue. I was not impressed! I almost made some serious errors by reporting mortgage interest and real estate taxes twice. I had to redo 2 different worksheets several times to make things work. The directions from Turbo Tax were not clear and upfront for this situation. When I looked under the help section, it was clear that this has been an issue for the past several years. I hope Turbo Tax will remedy this situation and make it more user friendly.
Date published: 2022-03-28
Rated 4 out of 5 by from Turbo tax is very good The software is very user friendly & the live support is awesome.
Date published: 2022-03-28
Rated 5 out of 5 by from nice work very reasonable and value and was pretty good at answering questions
Date published: 2022-03-28
Rated 3 out of 5 by from TurboTax Desktop lacks support for crypto I bought Turbotax Premier for desktop/PC. It is severely lacky when it comes to crypto currencies and Ebay sales. They keep pointing to the online version, but how does that help after I already paid for the desktop edition. Please make a section for ebay and crypto a priority for desktop users.
Date published: 2022-03-28
Rated 5 out of 5 by from easy to use and understand Easy to use. easy to understand. Easy to file. Would recommend to anyone
Date published: 2022-03-28
Rated 5 out of 5 by from Not bad! <<<<<<<<<<<<It was rough but I got it done>>>>>>>>>>>>>>>>
Date published: 2022-03-28
All TurboTax® Offerings Reviews - Page 9465