TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Friendly and patient. Had a great experience from the start with Evan who went over the top to help me as I was having internet connection issues. Frequent call timely backs to assist with gathering my info. Bindy continued the great service with patience as I was not receiving messages in a timely fashion on my end. She made it a simple and easy process.
Date published: 2022-03-28
Rated 1 out of 5 by from VERY DISAPPOINTED IN TT THIS YEAR! 1. Unable to add a second State Tax return to my TT Deluxe CD program. VERY AGGRAVATING! Was stuck in an endless loop for more than 3 days. Tried online and directly to TT customer phone number provided online for those "having problems with downloading programs". No Luck at either place. Hopefully, I will be able to add the State and prepare the State Tax Return before it is overdue and costs me a late fee. Will try again every day.
Date published: 2022-03-28
Rated 5 out of 5 by from I found the latest version very easy to use. I was able to complete our returns by using the prompts.
Date published: 2022-03-28
Rated 5 out of 5 by from Turbo Tax getsbetter every year Everything I need is answered within turbo tax clearly.
Date published: 2022-03-28
Rated 5 out of 5 by from Great experience! I had a great experience using TurboTax. My tax expert Joe was very helpful in ensuring I was able to file my return correctly and on time. I would use TurboTax again.
Date published: 2022-03-28
Rated 5 out of 5 by from Q&J Happy Being seniors we found it easy to get through this year.
Date published: 2022-03-28
Rated 4 out of 5 by from Turbo Taxis OK Used Turbo Tax for years. Have never had a problem with my returns. But; now it is getting quite expensive.
Date published: 2022-03-28
Rated 5 out of 5 by from Turbo Tax is the best! Turbo Tax is very easy to use and explains the parts I am unsure about.
Date published: 2022-03-28
Rated 5 out of 5 by from First Rate Turbo Tax is very convenient and easy to use. The Turbo Tax team provides first-rate support to their customers.
Date published: 2022-03-28
Rated 5 out of 5 by from Great experience Was very easy, will be choosing this again next year
Date published: 2022-03-28
All TurboTax® Offerings Reviews - Page 9462
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Friendly and patient. Had a great experience from the start with Evan who went over the top to help me as I was having internet connection issues. Frequent call timely backs to assist with gathering my info. Bindy continued the great service with patience as I was not receiving messages in a timely fashion on my end. She made it a simple and easy process.
Date published: 2022-03-28
Rated 1 out of 5 by from VERY DISAPPOINTED IN TT THIS YEAR! 1. Unable to add a second State Tax return to my TT Deluxe CD program. VERY AGGRAVATING! Was stuck in an endless loop for more than 3 days. Tried online and directly to TT customer phone number provided online for those "having problems with downloading programs". No Luck at either place. Hopefully, I will be able to add the State and prepare the State Tax Return before it is overdue and costs me a late fee. Will try again every day.
Date published: 2022-03-28
Rated 5 out of 5 by from I found the latest version very easy to use. I was able to complete our returns by using the prompts.
Date published: 2022-03-28
Rated 5 out of 5 by from Turbo Tax getsbetter every year Everything I need is answered within turbo tax clearly.
Date published: 2022-03-28
Rated 5 out of 5 by from Great experience! I had a great experience using TurboTax. My tax expert Joe was very helpful in ensuring I was able to file my return correctly and on time. I would use TurboTax again.
Date published: 2022-03-28
Rated 5 out of 5 by from Q&J Happy Being seniors we found it easy to get through this year.
Date published: 2022-03-28
Rated 4 out of 5 by from Turbo Taxis OK Used Turbo Tax for years. Have never had a problem with my returns. But; now it is getting quite expensive.
Date published: 2022-03-28
Rated 5 out of 5 by from Turbo Tax is the best! Turbo Tax is very easy to use and explains the parts I am unsure about.
Date published: 2022-03-28
Rated 5 out of 5 by from First Rate Turbo Tax is very convenient and easy to use. The Turbo Tax team provides first-rate support to their customers.
Date published: 2022-03-28
Rated 5 out of 5 by from Great experience Was very easy, will be choosing this again next year
Date published: 2022-03-28
All TurboTax® Offerings Reviews - Page 9462