TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
dlpro from
Friendly and patient.
Had a great experience from the start with Evan who went over the top to help me as I was having internet connection issues. Frequent call timely backs to assist with gathering my info. Bindy continued the great service with patience as I was not receiving messages in a timely fashion on my end. She made it a simple and easy process.
Date published: 2022-03-28
Rated 1 out of 5 by
VERY DISHEARTENED from
VERY DISAPPOINTED IN TT THIS YEAR!
1. Unable to add a second State Tax return to my TT Deluxe CD program. VERY AGGRAVATING! Was stuck in an endless loop for more than 3 days. Tried online and directly to TT customer phone number provided online for those "having problems with downloading programs". No Luck at either place. Hopefully, I will be able to add the State and prepare the State Tax Return before it is overdue and costs me a late fee. Will try again every day.
Date published: 2022-03-28
Rated 5 out of 5 by
Alleyways from
I found the latest version very easy to use.
I was able to complete our returns by using the prompts.
Date published: 2022-03-28
Rated 5 out of 5 by
Mistermimms from
Turbo Tax getsbetter every year
Everything I need is answered within turbo tax clearly.
Date published: 2022-03-28
Rated 5 out of 5 by
sage11 from
Great experience!
I had a great experience using TurboTax. My tax expert Joe was very helpful in ensuring I was able to file my return correctly and on time. I would use TurboTax again.
Date published: 2022-03-28
Rated 5 out of 5 by
QJ 6275 from
Q&J Happy
Being seniors we found it easy to get through this year.
Date published: 2022-03-28
Rated 4 out of 5 by
JRB 1 from
Turbo Taxis OK
Used Turbo Tax for years. Have never had a problem with my returns. But; now it is getting quite expensive.
Date published: 2022-03-28
Rated 5 out of 5 by
Superman2315 from
Turbo Tax is the best!
Turbo Tax is very easy to use and explains the parts I am unsure about.
Date published: 2022-03-28
Rated 5 out of 5 by
paul 1392 from
First Rate
Turbo Tax is very convenient and easy to use. The Turbo Tax team provides first-rate support to their customers.
Date published: 2022-03-28
Rated 5 out of 5 by
Renee111 from
Great experience
Was very easy, will be choosing this again next year
All TurboTax® Offerings Reviews - Page 9462
Date published: 2022-03-28
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
dlpro from
Friendly and patient.
Had a great experience from the start with Evan who went over the top to help me as I was having internet connection issues. Frequent call timely backs to assist with gathering my info. Bindy continued the great service with patience as I was not receiving messages in a timely fashion on my end. She made it a simple and easy process.
Date published: 2022-03-28
Rated 1 out of 5 by
VERY DISHEARTENED from
VERY DISAPPOINTED IN TT THIS YEAR!
1. Unable to add a second State Tax return to my TT Deluxe CD program. VERY AGGRAVATING! Was stuck in an endless loop for more than 3 days. Tried online and directly to TT customer phone number provided online for those "having problems with downloading programs". No Luck at either place. Hopefully, I will be able to add the State and prepare the State Tax Return before it is overdue and costs me a late fee. Will try again every day.
Date published: 2022-03-28
Rated 5 out of 5 by
Alleyways from
I found the latest version very easy to use.
I was able to complete our returns by using the prompts.
Date published: 2022-03-28
Rated 5 out of 5 by
Mistermimms from
Turbo Tax getsbetter every year
Everything I need is answered within turbo tax clearly.
Date published: 2022-03-28
Rated 5 out of 5 by
sage11 from
Great experience!
I had a great experience using TurboTax. My tax expert Joe was very helpful in ensuring I was able to file my return correctly and on time. I would use TurboTax again.
Date published: 2022-03-28
Rated 5 out of 5 by
QJ 6275 from
Q&J Happy
Being seniors we found it easy to get through this year.
Date published: 2022-03-28
Rated 4 out of 5 by
JRB 1 from
Turbo Taxis OK
Used Turbo Tax for years. Have never had a problem with my returns. But; now it is getting quite expensive.
Date published: 2022-03-28
Rated 5 out of 5 by
Superman2315 from
Turbo Tax is the best!
Turbo Tax is very easy to use and explains the parts I am unsure about.
Date published: 2022-03-28
Rated 5 out of 5 by
paul 1392 from
First Rate
Turbo Tax is very convenient and easy to use. The Turbo Tax team provides first-rate support to their customers.
Date published: 2022-03-28
Rated 5 out of 5 by
Renee111 from
Great experience
Was very easy, will be choosing this again next year
All TurboTax® Offerings Reviews - Page 9462
Date published: 2022-03-28