TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281650 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from They make it so easy and helpful! I use TurboTax every year now! Their system is efficient and helpful. I'll use them every year to help with my taxes.
Date published: 2021-03-01
Rated 5 out of 5 by from Great Experience I normally use TaxAct to file our tax return. But this year, TaxAct was acting up on me. So I decided to turn my frustration to TurboTax. I'm glad I did, because it was easy and everything was done correctly; with no headaches or frustrations.
Date published: 2021-03-01
Rated 5 out of 5 by from Love TurboTax I love TurboTax I’ve been doing my own taxes for many years through y’all I appreciate all the work that y’all do to make sure that we can do this at home you’re awesome thank you so much
Date published: 2021-03-01
Rated 5 out of 5 by from TURBO TAX IS GREAT The site is easy to navigate and the questions are straightforward.
Date published: 2021-03-01
Rated 4 out of 5 by from Easy to use & quick Easy to use & helpful information user friendly and quick
Date published: 2021-03-01
Rated 4 out of 5 by from Excellent Information, A Few Hiccups I have used TurboTax for years and it has always been excellent but this year it would not let me continue without placing information into the 1098 -E form even though I did not have any student loans outstanding throughout 2020. I deleted the option at first but when it came to review all of my info somehow it got hung up on it being blank even though it should not have been there. At this point I did not see any way to remove the option so I just placed a $0. That and the fact it doesn't tell you upfront that using your federal refund to pay for the service caused me some issues this year. Otherwise, love the web format and that it is easy to educate yourself via the help options.
Date published: 2021-03-01
Rated 5 out of 5 by from Great and easy Love that Turbo Tax explains sections as you go through the program. I used H&R Block this year at first. I had to use the online program as there is NO CD disc this year and it was TERRIBLE....I will use Turbo Tax from now on!!
Date published: 2021-03-01
Rated 5 out of 5 by from Awesome Quick and simple and easy Didn't loose any sleep this year
Date published: 2021-03-01
Rated 4 out of 5 by from Turbo Tax is a great tool There was only one area that caused any confusion and that was on mortgage and real estate taxes.
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax is a live saver! I was stuck on how to get past a form that I didn't know how to fill out since I didn't need to fill it out and TurboTax experts helped show me how to delete the form.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 9459
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from They make it so easy and helpful! I use TurboTax every year now! Their system is efficient and helpful. I'll use them every year to help with my taxes.
Date published: 2021-03-01
Rated 5 out of 5 by from Great Experience I normally use TaxAct to file our tax return. But this year, TaxAct was acting up on me. So I decided to turn my frustration to TurboTax. I'm glad I did, because it was easy and everything was done correctly; with no headaches or frustrations.
Date published: 2021-03-01
Rated 5 out of 5 by from Love TurboTax I love TurboTax I’ve been doing my own taxes for many years through y’all I appreciate all the work that y’all do to make sure that we can do this at home you’re awesome thank you so much
Date published: 2021-03-01
Rated 5 out of 5 by from TURBO TAX IS GREAT The site is easy to navigate and the questions are straightforward.
Date published: 2021-03-01
Rated 4 out of 5 by from Easy to use & quick Easy to use & helpful information user friendly and quick
Date published: 2021-03-01
Rated 4 out of 5 by from Excellent Information, A Few Hiccups I have used TurboTax for years and it has always been excellent but this year it would not let me continue without placing information into the 1098 -E form even though I did not have any student loans outstanding throughout 2020. I deleted the option at first but when it came to review all of my info somehow it got hung up on it being blank even though it should not have been there. At this point I did not see any way to remove the option so I just placed a $0. That and the fact it doesn't tell you upfront that using your federal refund to pay for the service caused me some issues this year. Otherwise, love the web format and that it is easy to educate yourself via the help options.
Date published: 2021-03-01
Rated 5 out of 5 by from Great and easy Love that Turbo Tax explains sections as you go through the program. I used H&R Block this year at first. I had to use the online program as there is NO CD disc this year and it was TERRIBLE....I will use Turbo Tax from now on!!
Date published: 2021-03-01
Rated 5 out of 5 by from Awesome Quick and simple and easy Didn't loose any sleep this year
Date published: 2021-03-01
Rated 4 out of 5 by from Turbo Tax is a great tool There was only one area that caused any confusion and that was on mortgage and real estate taxes.
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax is a live saver! I was stuck on how to get past a form that I didn't know how to fill out since I didn't need to fill it out and TurboTax experts helped show me how to delete the form.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 9459