TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from Turbo Tax used to be easy and fast, but no longer Tried for a couple days to submit the completed form eventually had to give up, so I wasted my money on the software, plus despite having paid for the software, as you start to file they start demanding more and more fees for various things. It used to be affordable and easy and quick, but it looks like their desire to make more money and made it so complex some of us will never figure it out anymore, unless we pay someone to walk us thru it. Plus some fields do not allow you to type in them so it is impossible to enter information,
Date published: 2023-02-26
Rated 5 out of 5 by from Quick and simple It was really easy to file and I didnt have to pay which was nice
Date published: 2023-02-26
Rated 5 out of 5 by from Easy to Use Great experience for only doing my taxes for the second year on my own.
Date published: 2023-02-26
Rated 5 out of 5 by from Robben was absolutely AMAZING!!!! I am so thankful for Robben being awake and having the patience to walk with me through filling my taxes. She was confident in her ability to help me navigate and helped me to have a better understanding of the questions that were being asked.
Date published: 2023-02-26
Rated 5 out of 5 by from So easy and fast to use! I love how easy and fast Turbotax is to use! The website remembers all of your information so doing your taxes is really fast and simple
Date published: 2023-02-26
Rated 5 out of 5 by from TURBO TAX I enjoy filling with Turbo Tax and the help I received. Thank Turbo Tax.
Date published: 2023-02-26
Rated 4 out of 5 by from Happy with how simple everything is. Overall it wasn't a trying experience. TurboTax has been something I've filed with now for years. I still don't understand Standard deductions, kind of wish that was explained better.
Date published: 2023-02-26
Rated 5 out of 5 by from Customer Service from Megan was Awesome The customer service chat was very helpful and convenient.
Date published: 2023-02-26
Rated 5 out of 5 by from Great Very easy to use and the customer support chat was extremely helpful!
Date published: 2023-02-26
Rated 5 out of 5 by from Awesome TurboTax is easy and awesome. I’ve been using them for years and will continue for years to come
Date published: 2023-02-26
All TurboTax® Offerings Reviews - Page 9459
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turbo Tax used to be easy and fast, but no longer Tried for a couple days to submit the completed form eventually had to give up, so I wasted my money on the software, plus despite having paid for the software, as you start to file they start demanding more and more fees for various things. It used to be affordable and easy and quick, but it looks like their desire to make more money and made it so complex some of us will never figure it out anymore, unless we pay someone to walk us thru it. Plus some fields do not allow you to type in them so it is impossible to enter information,
Date published: 2023-02-26
Rated 5 out of 5 by from Quick and simple It was really easy to file and I didnt have to pay which was nice
Date published: 2023-02-26
Rated 5 out of 5 by from Easy to Use Great experience for only doing my taxes for the second year on my own.
Date published: 2023-02-26
Rated 5 out of 5 by from Robben was absolutely AMAZING!!!! I am so thankful for Robben being awake and having the patience to walk with me through filling my taxes. She was confident in her ability to help me navigate and helped me to have a better understanding of the questions that were being asked.
Date published: 2023-02-26
Rated 5 out of 5 by from So easy and fast to use! I love how easy and fast Turbotax is to use! The website remembers all of your information so doing your taxes is really fast and simple
Date published: 2023-02-26
Rated 5 out of 5 by from TURBO TAX I enjoy filling with Turbo Tax and the help I received. Thank Turbo Tax.
Date published: 2023-02-26
Rated 4 out of 5 by from Happy with how simple everything is. Overall it wasn't a trying experience. TurboTax has been something I've filed with now for years. I still don't understand Standard deductions, kind of wish that was explained better.
Date published: 2023-02-26
Rated 5 out of 5 by from Customer Service from Megan was Awesome The customer service chat was very helpful and convenient.
Date published: 2023-02-26
Rated 5 out of 5 by from Great Very easy to use and the customer support chat was extremely helpful!
Date published: 2023-02-26
Rated 5 out of 5 by from Awesome TurboTax is easy and awesome. I’ve been using them for years and will continue for years to come
Date published: 2023-02-26
All TurboTax® Offerings Reviews - Page 9459