TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Turbo tax is Awesome!!! Customer service prompt and phenomenal. Crystal shared my computer screen and helped me with every remaining question!!!! Best and easiest process for filing your taxes. Thank you Turbo Tax!
Date published: 2021-02-23
Rated 4 out of 5 by from Turbo Tax is OK, but... I've used Turbo Tax for a number of years. This year it was much more problematic. It kept asking for a form that was not utilized by our HSA company. It was difficult to get through and around this. Took about two days extra to deal with HSA data entries. I also liked the older formats of being to able to easily go back and adjust a page here or there. Now it keeps taking you through a bunch of repeated info pages. Of course it keeps trying to get you to pay extra (I typically use the business format) to get help.
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax is easy peasy! If you have an easy or regular 1040 tax return, this is the place for you!! I was done in 30 minutes. Just be sure you have all of your tax papers in front of you to save time.
Date published: 2021-02-23
Rated 5 out of 5 by from So easy! So easy to understand and the pop up help box's are amazing! use it every year!
Date published: 2021-02-23
Rated 4 out of 5 by from User Friendly It was so easy to use even with a more complicated return this year.
Date published: 2021-02-23
Rated 4 out of 5 by from GOOD TAX FILER hAVE USED TURBOTAX LAST 10 YRS NEVER HAD A PROBLEM!
Date published: 2021-02-23
Rated 5 out of 5 by from I’m telling everyone how easy this was... Love it Joann was amazing I appreciate her service Andrew patients with me... I will be coming back next year I hope I speak to her again... thank you turbo tax
Date published: 2021-02-23
Rated 4 out of 5 by from TurboTax was simple to use paired with Robinhood I thought that it was pretty simple to use and navigate the service. I really liked how easy it was to jump around the different components, without the system having a panic attack. I did come across an issue with the Washington disallowance amount that I had to look up how to solve myself. This did take some time that I had saved by having the ability to import Robinhood transactions.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo tax is great Turbo tax is easy to use and very self-explanatory
Date published: 2021-02-23
Rated 5 out of 5 by from very good good experience for my first time i will remember this
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 9455
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo tax is Awesome!!! Customer service prompt and phenomenal. Crystal shared my computer screen and helped me with every remaining question!!!! Best and easiest process for filing your taxes. Thank you Turbo Tax!
Date published: 2021-02-23
Rated 4 out of 5 by from Turbo Tax is OK, but... I've used Turbo Tax for a number of years. This year it was much more problematic. It kept asking for a form that was not utilized by our HSA company. It was difficult to get through and around this. Took about two days extra to deal with HSA data entries. I also liked the older formats of being to able to easily go back and adjust a page here or there. Now it keeps taking you through a bunch of repeated info pages. Of course it keeps trying to get you to pay extra (I typically use the business format) to get help.
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax is easy peasy! If you have an easy or regular 1040 tax return, this is the place for you!! I was done in 30 minutes. Just be sure you have all of your tax papers in front of you to save time.
Date published: 2021-02-23
Rated 5 out of 5 by from So easy! So easy to understand and the pop up help box's are amazing! use it every year!
Date published: 2021-02-23
Rated 4 out of 5 by from User Friendly It was so easy to use even with a more complicated return this year.
Date published: 2021-02-23
Rated 4 out of 5 by from GOOD TAX FILER hAVE USED TURBOTAX LAST 10 YRS NEVER HAD A PROBLEM!
Date published: 2021-02-23
Rated 5 out of 5 by from I’m telling everyone how easy this was... Love it Joann was amazing I appreciate her service Andrew patients with me... I will be coming back next year I hope I speak to her again... thank you turbo tax
Date published: 2021-02-23
Rated 4 out of 5 by from TurboTax was simple to use paired with Robinhood I thought that it was pretty simple to use and navigate the service. I really liked how easy it was to jump around the different components, without the system having a panic attack. I did come across an issue with the Washington disallowance amount that I had to look up how to solve myself. This did take some time that I had saved by having the ability to import Robinhood transactions.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo tax is great Turbo tax is easy to use and very self-explanatory
Date published: 2021-02-23
Rated 5 out of 5 by from very good good experience for my first time i will remember this
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 9455