TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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Rated 5 out of 5 by from Easy Tax Filing TurboTax Deluxe is very easy to use. Importing data from last year's return and importing 1099's from several financial institutions made the entire process simple, fast and more accurate. Highly recommend.
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo Tax is great! Donna chatted with me by phone to work through an issue and she was wonderful
Date published: 2022-02-21
Rated 1 out of 5 by from a living nightmare........ I was finishing my taxes when suddenly the screen disappeared. I tried to recover my information but it was gone. I called support and I talked with 3 different reps and none of them knew what to do. I'm talking 2 hours of phone calls. Then, suddenly after going into my applications, it reappeared.I called another rep and we finished the return. I was at this for 7 hours total. All the reps said that there was a glitch in my system, I was using a CD. They just didn't know how to fix it. I am exhausted, this whole experience was a living nightmare.........Not sure if I will ever use Turbo Tax again ........Bad software and reps who are not very knowledgeable .........
Date published: 2022-02-21
Rated 5 out of 5 by from Great Access The help icons were very helpful and understanding with clear precise help.
Date published: 2022-02-21
Rated 5 out of 5 by from Turbotax is the best! Turbo makes everything so easy, thank you so much for this website
Date published: 2022-02-21
Rated 5 out of 5 by from Very Good Easy to file a return. Good explanation of each step
Date published: 2022-02-21
Rated 4 out of 5 by from NICE Although not perfect and had to go back pages at times, I got through it.
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo Tax was easy and awesome Easy filing process and quick filing response, Turbo Tax made it simple and easy
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo tax is easy and quick I been using Turbo tax for the past 3 years and I love it super easy to use.
Date published: 2022-02-21
Rated 5 out of 5 by from User Friendly Turbo Tax is what we have used over the past few years. We had more to add for this year's tax return and were able to easily navigate through turbo tax. Questions that we had were already a side note to help us understand. Turbo tax makes it easy!
Date published: 2022-02-21
All TurboTax® Offerings Reviews - Page 9445
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy Tax Filing TurboTax Deluxe is very easy to use. Importing data from last year's return and importing 1099's from several financial institutions made the entire process simple, fast and more accurate. Highly recommend.
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo Tax is great! Donna chatted with me by phone to work through an issue and she was wonderful
Date published: 2022-02-21
Rated 1 out of 5 by from a living nightmare........ I was finishing my taxes when suddenly the screen disappeared. I tried to recover my information but it was gone. I called support and I talked with 3 different reps and none of them knew what to do. I'm talking 2 hours of phone calls. Then, suddenly after going into my applications, it reappeared.I called another rep and we finished the return. I was at this for 7 hours total. All the reps said that there was a glitch in my system, I was using a CD. They just didn't know how to fix it. I am exhausted, this whole experience was a living nightmare.........Not sure if I will ever use Turbo Tax again ........Bad software and reps who are not very knowledgeable .........
Date published: 2022-02-21
Rated 5 out of 5 by from Great Access The help icons were very helpful and understanding with clear precise help.
Date published: 2022-02-21
Rated 5 out of 5 by from Turbotax is the best! Turbo makes everything so easy, thank you so much for this website
Date published: 2022-02-21
Rated 5 out of 5 by from Very Good Easy to file a return. Good explanation of each step
Date published: 2022-02-21
Rated 4 out of 5 by from NICE Although not perfect and had to go back pages at times, I got through it.
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo Tax was easy and awesome Easy filing process and quick filing response, Turbo Tax made it simple and easy
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo tax is easy and quick I been using Turbo tax for the past 3 years and I love it super easy to use.
Date published: 2022-02-21
Rated 5 out of 5 by from User Friendly Turbo Tax is what we have used over the past few years. We had more to add for this year's tax return and were able to easily navigate through turbo tax. Questions that we had were already a side note to help us understand. Turbo tax makes it easy!
Date published: 2022-02-21
All TurboTax® Offerings Reviews - Page 9445