TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 5 out of 5 by from Fast and Easy Turbo Tax takes you through everything and it is fast and simple!
Date published: 2021-05-17
Rated 5 out of 5 by from very helpful first time user this year. I found turbo tax to very helpful
Date published: 2021-05-17
Rated 4 out of 5 by from Give Me a Sitemap and a Place to Enter My Forms I've been using TurboTax for years and I'm a fan. But old fans get nitpicky. ;) While I like the step-by-step hand-holding interview of the product, this is not my first rodeo. I would really like to be able to make an edit in, say, my Home Office utilities costs, without having to page through the entire "interview". If I could access a "sitemap" and jump directly to that field, I could save sooooo much time. Also, how about letting me input all my W2, 1099, etc forms at the beginning - and *then* start the interview? Finally, how about letting me look at last year's interview/worksheet to see which category I used for my shipping and postage expenses. I swear it's been a different category for each of the last 3 years, but I can't go back and see. Back when I was downloading the software each year, I could do this, but not on the online version. If there's a way to do these things, it's not obvious.
Date published: 2021-05-17
Rated 4 out of 5 by from Two years in a row I could not eFile due to IRS Turbo tax software is great but the online/phone support when something goes wrong (in my case, eFile rejected two years in a row). While the error was/is due on the IRS end, the fact that I pay TurboTax for the maximum support (and have for many years), when error like this occur, all they can offer is for me to file by mail. A major reason I file with Turbo Tax is so I don't have to file by mail.
Date published: 2021-05-17
Rated 4 out of 5 by from Great product I've been using Turbo Tax since it was distributed on 5 inch floppy discs.
Date published: 2021-05-17
Rated 2 out of 5 by from Still get tax penalty It is easy to use Turbotax. But I get tax penalty for a couple years and the tax expert from Turbotax cannot explain it to me.
Date published: 2021-05-17
Rated 5 out of 5 by from TURBO TAX IS GREAT TURBO TAX IS EASY TO WORK WITH AND MAKES IT EASY TO FILL MY TAXES.
Date published: 2021-05-17
Rated 5 out of 5 by from Good service Great customer service. Been able to get answers to questions in relatively in a short period of time.
Date published: 2021-05-17
Rated 3 out of 5 by from It seemed harder this year I had a hard time because I had several questions but difficult to find answer that suited my problem.
Date published: 2021-05-17
Rated 5 out of 5 by from Great product! I have been using Turbo Tax for many years now. It really makes doing taxes alot easier and conveniently stores your past filings.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 945
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Fast and Easy Turbo Tax takes you through everything and it is fast and simple!
Date published: 2021-05-17
Rated 5 out of 5 by from very helpful first time user this year. I found turbo tax to very helpful
Date published: 2021-05-17
Rated 4 out of 5 by from Give Me a Sitemap and a Place to Enter My Forms I've been using TurboTax for years and I'm a fan. But old fans get nitpicky. ;) While I like the step-by-step hand-holding interview of the product, this is not my first rodeo. I would really like to be able to make an edit in, say, my Home Office utilities costs, without having to page through the entire "interview". If I could access a "sitemap" and jump directly to that field, I could save sooooo much time. Also, how about letting me input all my W2, 1099, etc forms at the beginning - and *then* start the interview? Finally, how about letting me look at last year's interview/worksheet to see which category I used for my shipping and postage expenses. I swear it's been a different category for each of the last 3 years, but I can't go back and see. Back when I was downloading the software each year, I could do this, but not on the online version. If there's a way to do these things, it's not obvious.
Date published: 2021-05-17
Rated 4 out of 5 by from Two years in a row I could not eFile due to IRS Turbo tax software is great but the online/phone support when something goes wrong (in my case, eFile rejected two years in a row). While the error was/is due on the IRS end, the fact that I pay TurboTax for the maximum support (and have for many years), when error like this occur, all they can offer is for me to file by mail. A major reason I file with Turbo Tax is so I don't have to file by mail.
Date published: 2021-05-17
Rated 4 out of 5 by from Great product I've been using Turbo Tax since it was distributed on 5 inch floppy discs.
Date published: 2021-05-17
Rated 2 out of 5 by from Still get tax penalty It is easy to use Turbotax. But I get tax penalty for a couple years and the tax expert from Turbotax cannot explain it to me.
Date published: 2021-05-17
Rated 5 out of 5 by from TURBO TAX IS GREAT TURBO TAX IS EASY TO WORK WITH AND MAKES IT EASY TO FILL MY TAXES.
Date published: 2021-05-17
Rated 5 out of 5 by from Good service Great customer service. Been able to get answers to questions in relatively in a short period of time.
Date published: 2021-05-17
Rated 3 out of 5 by from It seemed harder this year I had a hard time because I had several questions but difficult to find answer that suited my problem.
Date published: 2021-05-17
Rated 5 out of 5 by from Great product! I have been using Turbo Tax for many years now. It really makes doing taxes alot easier and conveniently stores your past filings.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 945