TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281603 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Fast and easy with the live help makes filing simple and easy also helps filing state returns
Date published: 2021-03-01
Rated 5 out of 5 by from Simple and easy Easy and simple to do. Use it every year. Will recommend again
Date published: 2021-03-01
Rated 4 out of 5 by from Turbo is good first time trying it. I did it myself I didn't use a customer service representative
Date published: 2021-03-01
Rated 1 out of 5 by from Very clunky and expensive Hard to follow with all the paywalls and hidden fees. Will try to avoid next year.
Date published: 2021-03-01
Rated 5 out of 5 by from So Easy to Use Turbo was one of the easiest softwares I have used. The staff is there if you need help which makes you feel confident about the process. I have recommended to friends.
Date published: 2021-03-01
Rated 4 out of 5 by from Simple and easy to use. Good focused walkthroughs, slight issues with 'back' functionality going where exepected.
Date published: 2021-03-01
Rated 5 out of 5 by from the best as usual seamless and glad didn't need windows 10 to complete
Date published: 2021-03-01
Rated 3 out of 5 by from Service was fine but the charging is ridiculous charging us 60$ to file our taxes because we have an HSA is absolutely ridiculous. Then to charge an extra 40$ to cover the 60 with your tax money is PATHETIC. so you're technically charging 100 dollars to file our taxes in a pandemic. At least stop advertising that this service is free because it is not
Date published: 2021-03-01
Rated 5 out of 5 by from Easy to use I was able to file my taxes with no problem. The format is easy to follow and I would highly recommend it to anyone.
Date published: 2021-03-01
Rated 2 out of 5 by from turbo tax need work Last years taxes were incorrect and I wound up owing an additional approx. $1700.00; this years taxes are being rejected by e-file.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 9434
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Fast and easy with the live help makes filing simple and easy also helps filing state returns
Date published: 2021-03-01
Rated 5 out of 5 by from Simple and easy Easy and simple to do. Use it every year. Will recommend again
Date published: 2021-03-01
Rated 4 out of 5 by from Turbo is good first time trying it. I did it myself I didn't use a customer service representative
Date published: 2021-03-01
Rated 1 out of 5 by from Very clunky and expensive Hard to follow with all the paywalls and hidden fees. Will try to avoid next year.
Date published: 2021-03-01
Rated 5 out of 5 by from So Easy to Use Turbo was one of the easiest softwares I have used. The staff is there if you need help which makes you feel confident about the process. I have recommended to friends.
Date published: 2021-03-01
Rated 4 out of 5 by from Simple and easy to use. Good focused walkthroughs, slight issues with 'back' functionality going where exepected.
Date published: 2021-03-01
Rated 5 out of 5 by from the best as usual seamless and glad didn't need windows 10 to complete
Date published: 2021-03-01
Rated 3 out of 5 by from Service was fine but the charging is ridiculous charging us 60$ to file our taxes because we have an HSA is absolutely ridiculous. Then to charge an extra 40$ to cover the 60 with your tax money is PATHETIC. so you're technically charging 100 dollars to file our taxes in a pandemic. At least stop advertising that this service is free because it is not
Date published: 2021-03-01
Rated 5 out of 5 by from Easy to use I was able to file my taxes with no problem. The format is easy to follow and I would highly recommend it to anyone.
Date published: 2021-03-01
Rated 2 out of 5 by from turbo tax need work Last years taxes were incorrect and I wound up owing an additional approx. $1700.00; this years taxes are being rejected by e-file.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 9434