TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281576 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from Generally Easy, Need Experienced Advisors I received multiple errors regarding my charitable contributions, and bigger issue-- my backdoor Roth conversion. After spending >3 hours and speaking with at least 4 people, I was connected with Surabhi (H) by chance and actually wanted to bypass her to speak with a CPA. She asked me to explain my issue and then assured me she could help. She was BEYOND helpful and knew the ins/outs of TurboTax how I would expect any advisor would (unfortunately none of the others did). Kudos to Surabhi, and please help educate your other advisors on how to report backdoor Roth IRA contributions!!!
Date published: 2021-03-01
Rated 4 out of 5 by from very easy to use Very easy to use, the added benefits of being able to transfer the prior years information make it work very smoothly!
Date published: 2021-03-01
Rated 5 out of 5 by from Very easy It was very easy to use for being my first time and I feel like I got a lot back
Date published: 2021-03-01
Rated 5 out of 5 by from turbo tax does ok I have used turbo tax for 3 years now. i get my refunds on timely basis
Date published: 2021-03-01
Rated 5 out of 5 by from EASY TO USE I've used it for years now. Turbo Tax simplifies everything and makes it less of a pain to get your taxes done
Date published: 2021-03-01
Rated 5 out of 5 by from great as always helped me so much made things very easy. as always turbo tax broke things down explained everything thorougly and had took tips everywhere.
Date published: 2021-03-01
Rated 5 out of 5 by from First Use of TurboTax Went Well Overall experience with Federal and Colorado taxes went well - including ability to file information for rental property and investments including capital gains. I used experts on the chat feature a couple of times to get through hurdles (one related to my state tax forms) and that was very helpful. Final review/help with submission by Shona also worked well.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is the EASY WAY TO DO MY TAX This is my first year doing tax using Turbo Tax and I love it! I already recommended to my son.
Date published: 2021-03-01
Rated 4 out of 5 by from All good except ability to use USAA discount. Need to work with USAA to provide discount code. I finished my return then found out I needed to initially launch TT from the USAA website to get the discount.
Date published: 2021-03-01
Rated 5 out of 5 by from Great Job Professional, fast, good experience, Good self check
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 9433
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Generally Easy, Need Experienced Advisors I received multiple errors regarding my charitable contributions, and bigger issue-- my backdoor Roth conversion. After spending >3 hours and speaking with at least 4 people, I was connected with Surabhi (H) by chance and actually wanted to bypass her to speak with a CPA. She asked me to explain my issue and then assured me she could help. She was BEYOND helpful and knew the ins/outs of TurboTax how I would expect any advisor would (unfortunately none of the others did). Kudos to Surabhi, and please help educate your other advisors on how to report backdoor Roth IRA contributions!!!
Date published: 2021-03-01
Rated 4 out of 5 by from very easy to use Very easy to use, the added benefits of being able to transfer the prior years information make it work very smoothly!
Date published: 2021-03-01
Rated 5 out of 5 by from Very easy It was very easy to use for being my first time and I feel like I got a lot back
Date published: 2021-03-01
Rated 5 out of 5 by from turbo tax does ok I have used turbo tax for 3 years now. i get my refunds on timely basis
Date published: 2021-03-01
Rated 5 out of 5 by from EASY TO USE I've used it for years now. Turbo Tax simplifies everything and makes it less of a pain to get your taxes done
Date published: 2021-03-01
Rated 5 out of 5 by from great as always helped me so much made things very easy. as always turbo tax broke things down explained everything thorougly and had took tips everywhere.
Date published: 2021-03-01
Rated 5 out of 5 by from First Use of TurboTax Went Well Overall experience with Federal and Colorado taxes went well - including ability to file information for rental property and investments including capital gains. I used experts on the chat feature a couple of times to get through hurdles (one related to my state tax forms) and that was very helpful. Final review/help with submission by Shona also worked well.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is the EASY WAY TO DO MY TAX This is my first year doing tax using Turbo Tax and I love it! I already recommended to my son.
Date published: 2021-03-01
Rated 4 out of 5 by from All good except ability to use USAA discount. Need to work with USAA to provide discount code. I finished my return then found out I needed to initially launch TT from the USAA website to get the discount.
Date published: 2021-03-01
Rated 5 out of 5 by from Great Job Professional, fast, good experience, Good self check
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 9433