TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281639 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is the way to go. Turbo Tax is very thorough. Made easier by using past years information.
Date published: 2021-03-01
Rated 4 out of 5 by from It Works I have used the product for years and never had too many problems. This year was a little different and I ended up paying prior to actually filing which I discovered was a mistake, when I finally had all the papers to finish filing, I went back and it wouldn't let me get past the payment option screen until I talked to a representative.
Date published: 2021-03-01
Rated 4 out of 5 by from Works well been using for awhile, always good and filled w info
Date published: 2021-03-01
Rated 5 out of 5 by from turbo tax is great used turbo tax deluxe and it was great and easy to follow instructions.
Date published: 2021-03-01
Rated 3 out of 5 by from A little disappointed this time I wanted the basic TurboTax and marked that every time I was questioned by the program but then at then end they didn't offer the $40.00 Turbotax and presented TurboTax Deluxe as my only option at $60.00 when I never said I wanted that. Very frustrating feels dishonest. But I am very happy the returns.
Date published: 2021-03-01
Rated 5 out of 5 by from Great! Easy! Simple, took a lot of pressure off!. . . . . .
Date published: 2021-03-01
Rated 3 out of 5 by from Not Sure If I Will Return to Turbo Tax If I hadn't been using Turbo Tax for the last 8 years, I might have shopped around for another service. My input was accurate; I checked, but Turbo Tax automatically doubled my state refund from last year. I received messages that did not apply to me. One example is when I was told that my mortgage interest could not be processed and I was given a code which was for businesses. When I checked my input, and 1098 they matched. Still I had to delete the original input and start over.There were several instances when I was told to revisit something and found the input to be accurate. Finally, when I started my taxes I noted that the cost for filing was $40, but when I finished 3 days later the cost had gone up to $60.Had I realized this would happen I would have filed through USAA where the cost is $40, but the format of the program seems to be different.
Date published: 2021-03-01
Rated 4 out of 5 by from Simple and easy Able to getting rid of the stress of doing taxes and leave your mind at ease
Date published: 2021-03-01
Rated 4 out of 5 by from Great Been using Turbo Tax now for 8 years. No complaints
Date published: 2021-03-01
Rated 5 out of 5 by from Wonderful and easy experience Everything was simply organized and easy and every option was reviewed so we got the best possible return! Very pleased
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 9432
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is the way to go. Turbo Tax is very thorough. Made easier by using past years information.
Date published: 2021-03-01
Rated 4 out of 5 by from It Works I have used the product for years and never had too many problems. This year was a little different and I ended up paying prior to actually filing which I discovered was a mistake, when I finally had all the papers to finish filing, I went back and it wouldn't let me get past the payment option screen until I talked to a representative.
Date published: 2021-03-01
Rated 4 out of 5 by from Works well been using for awhile, always good and filled w info
Date published: 2021-03-01
Rated 5 out of 5 by from turbo tax is great used turbo tax deluxe and it was great and easy to follow instructions.
Date published: 2021-03-01
Rated 3 out of 5 by from A little disappointed this time I wanted the basic TurboTax and marked that every time I was questioned by the program but then at then end they didn't offer the $40.00 Turbotax and presented TurboTax Deluxe as my only option at $60.00 when I never said I wanted that. Very frustrating feels dishonest. But I am very happy the returns.
Date published: 2021-03-01
Rated 5 out of 5 by from Great! Easy! Simple, took a lot of pressure off!. . . . . .
Date published: 2021-03-01
Rated 3 out of 5 by from Not Sure If I Will Return to Turbo Tax If I hadn't been using Turbo Tax for the last 8 years, I might have shopped around for another service. My input was accurate; I checked, but Turbo Tax automatically doubled my state refund from last year. I received messages that did not apply to me. One example is when I was told that my mortgage interest could not be processed and I was given a code which was for businesses. When I checked my input, and 1098 they matched. Still I had to delete the original input and start over.There were several instances when I was told to revisit something and found the input to be accurate. Finally, when I started my taxes I noted that the cost for filing was $40, but when I finished 3 days later the cost had gone up to $60.Had I realized this would happen I would have filed through USAA where the cost is $40, but the format of the program seems to be different.
Date published: 2021-03-01
Rated 4 out of 5 by from Simple and easy Able to getting rid of the stress of doing taxes and leave your mind at ease
Date published: 2021-03-01
Rated 4 out of 5 by from Great Been using Turbo Tax now for 8 years. No complaints
Date published: 2021-03-01
Rated 5 out of 5 by from Wonderful and easy experience Everything was simply organized and easy and every option was reviewed so we got the best possible return! Very pleased
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 9432