TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from TurboTax is quick and easy It was so easy to do my taxes through TurboTax and know there was live help available if needed.
Date published: 2023-02-27
Rated 3 out of 5 by from Turbo tax is ok. It was good, the prompts provided wer very easy to follow.
Date published: 2023-02-27
Rated 4 out of 5 by from Helpful Expert Review Had a question about one of our state returns and spoke with an expert named Taisha within about five minutes. She was super courteous and helpful, and she answered my question clearly.
Date published: 2023-02-27
Rated 2 out of 5 by from used to make taxes simple, not so much anymore importing information from basically any source is impossible. constantly attempting to upsell more expensive services, increasing costs for the basic services. Nickles and dimes you all the way along
Date published: 2023-02-27
Rated 4 out of 5 by from helpful I always use turbo tax and it is very clear and if i have any questions- the prompts and faq's were very helpful to clarify things so I know what to put!
Date published: 2023-02-27
Rated 5 out of 5 by from Great for my first time!!! TurboTax is a quick tax service which gave me the tax refund I deserve!
Date published: 2023-02-27
Rated 5 out of 5 by from turbo tax is awesome my experience with turbo tax was good and easy to do.
Date published: 2023-02-27
Rated 3 out of 5 by from Nothing in this electronic world is awesome Back in 2015 TurboTax could not handle investments that had monthly payments that included "principal & interest"—all went to "interest income", which calculated several thousands of dollars in "additional" taxable income. I had to hand correct several hundred individual entries which were tedious, laborious & infuriatingly bothersome! And none of the customer service folks had a current solution. In 2016 I began re-doing my taxes by Excel spreadsheet until I sold out of those investment positions, not trusting TurboTax. I sold out of those positions by 2019 having only equity and bond positions there after and re-started with TurboTax, which did handle "straight forward" aspects of these types of investments. Since 2020 TurboTax has done okay.
Date published: 2023-02-27
Rated 5 out of 5 by from love turbo tax They explained how to correct my mistake. I loved their help.
Date published: 2023-02-27
Rated 5 out of 5 by from Great and Easy to use Very user-friendly and easy to use. Perfect way to file taxes!
Date published: 2023-02-27
All TurboTax® Offerings Reviews - Page 9430
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is quick and easy It was so easy to do my taxes through TurboTax and know there was live help available if needed.
Date published: 2023-02-27
Rated 3 out of 5 by from Turbo tax is ok. It was good, the prompts provided wer very easy to follow.
Date published: 2023-02-27
Rated 4 out of 5 by from Helpful Expert Review Had a question about one of our state returns and spoke with an expert named Taisha within about five minutes. She was super courteous and helpful, and she answered my question clearly.
Date published: 2023-02-27
Rated 2 out of 5 by from used to make taxes simple, not so much anymore importing information from basically any source is impossible. constantly attempting to upsell more expensive services, increasing costs for the basic services. Nickles and dimes you all the way along
Date published: 2023-02-27
Rated 4 out of 5 by from helpful I always use turbo tax and it is very clear and if i have any questions- the prompts and faq's were very helpful to clarify things so I know what to put!
Date published: 2023-02-27
Rated 5 out of 5 by from Great for my first time!!! TurboTax is a quick tax service which gave me the tax refund I deserve!
Date published: 2023-02-27
Rated 5 out of 5 by from turbo tax is awesome my experience with turbo tax was good and easy to do.
Date published: 2023-02-27
Rated 3 out of 5 by from Nothing in this electronic world is awesome Back in 2015 TurboTax could not handle investments that had monthly payments that included "principal & interest"—all went to "interest income", which calculated several thousands of dollars in "additional" taxable income. I had to hand correct several hundred individual entries which were tedious, laborious & infuriatingly bothersome! And none of the customer service folks had a current solution. In 2016 I began re-doing my taxes by Excel spreadsheet until I sold out of those investment positions, not trusting TurboTax. I sold out of those positions by 2019 having only equity and bond positions there after and re-started with TurboTax, which did handle "straight forward" aspects of these types of investments. Since 2020 TurboTax has done okay.
Date published: 2023-02-27
Rated 5 out of 5 by from love turbo tax They explained how to correct my mistake. I loved their help.
Date published: 2023-02-27
Rated 5 out of 5 by from Great and Easy to use Very user-friendly and easy to use. Perfect way to file taxes!
Date published: 2023-02-27
All TurboTax® Offerings Reviews - Page 9430