TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from TurboTax is Helpful and Easy to Use TurboTax walked me though each step of my return, and even though we had several major life events, I was confident by the time I was done that my taxes were filed accurately. I have no concerns and had adequate support from the help sections.
Date published: 2022-03-13
Rated 5 out of 5 by from Great product I've used it for over 15 years- business and personal no issues yet. Easy to use!
Date published: 2022-03-13
Rated 3 out of 5 by from Turbo Tax Fed and State Basically forced to pay $25 to file state electronic + $45 "audit defense"even though not needed
Date published: 2022-03-13
Rated 5 out of 5 by from Done, Phew! Trouble transmitting forms at the end, but finally finished
Date published: 2022-03-13
Rated 5 out of 5 by from Love Turbo Tax! I dislike doing taxes, but Turbotax makes it so easy and affordable!
Date published: 2022-03-13
Rated 4 out of 5 by from Turbo Tax easy till this year As usual TurboTax was fairly easy until I had a review that I was not able to clear up till I contacted one of their Tax experts.
Date published: 2022-03-13
Rated 5 out of 5 by from Best ever Thought I owed 17k but got a return of 7k! Moved across the country and had a complicated situation.
Date published: 2022-03-13
Rated 5 out of 5 by from TurboTax Full Service is where it’s at! My tax expert, Dawn, was great. I am normally stressed and anxious during filing. She made it simple. Very user-friendly process and great user interface. Will be the way I go from here on out! Thanks!
Date published: 2022-03-13
Rated 3 out of 5 by from Turbo tax confusing Not always enough information on what you are to do.
Date published: 2022-03-13
Rated 3 out of 5 by from Some serious drawbacks 1. Forms availability was delayed (1116 and related) 2. Foreign interest was included into 1116 only if foreign tax was paid. By 1116 instructions it has to be included.
Date published: 2022-03-13
All TurboTax® Offerings Reviews - Page 9425
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is Helpful and Easy to Use TurboTax walked me though each step of my return, and even though we had several major life events, I was confident by the time I was done that my taxes were filed accurately. I have no concerns and had adequate support from the help sections.
Date published: 2022-03-13
Rated 5 out of 5 by from Great product I've used it for over 15 years- business and personal no issues yet. Easy to use!
Date published: 2022-03-13
Rated 3 out of 5 by from Turbo Tax Fed and State Basically forced to pay $25 to file state electronic + $45 "audit defense"even though not needed
Date published: 2022-03-13
Rated 5 out of 5 by from Done, Phew! Trouble transmitting forms at the end, but finally finished
Date published: 2022-03-13
Rated 5 out of 5 by from Love Turbo Tax! I dislike doing taxes, but Turbotax makes it so easy and affordable!
Date published: 2022-03-13
Rated 4 out of 5 by from Turbo Tax easy till this year As usual TurboTax was fairly easy until I had a review that I was not able to clear up till I contacted one of their Tax experts.
Date published: 2022-03-13
Rated 5 out of 5 by from Best ever Thought I owed 17k but got a return of 7k! Moved across the country and had a complicated situation.
Date published: 2022-03-13
Rated 5 out of 5 by from TurboTax Full Service is where it’s at! My tax expert, Dawn, was great. I am normally stressed and anxious during filing. She made it simple. Very user-friendly process and great user interface. Will be the way I go from here on out! Thanks!
Date published: 2022-03-13
Rated 3 out of 5 by from Turbo tax confusing Not always enough information on what you are to do.
Date published: 2022-03-13
Rated 3 out of 5 by from Some serious drawbacks 1. Forms availability was delayed (1116 and related) 2. Foreign interest was included into 1116 only if foreign tax was paid. By 1116 instructions it has to be included.
Date published: 2022-03-13
All TurboTax® Offerings Reviews - Page 9425