TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from TurboTax did not provide NYS tax expert Mark was capable but not a NYS tax knowledgable. TurboTax should ensure that their experts are knowledgable for the state they are expected to do a tax return.
Date published: 2022-03-21
Rated 5 out of 5 by from Very satisfied, makes filing less of a pain All of the people that I have screen shared with were very helpful.
Date published: 2022-03-21
Rated 5 out of 5 by from Would use Turbo Tax again Arthur got back to us and answered all of our questions in a timely manner. He was very professional and helpful.
Date published: 2022-03-21
Rated 5 out of 5 by from easy/peasy TurboTax makes the process easy by breaking it down into easy pieces
Date published: 2022-03-21
Rated 5 out of 5 by from Great Experience This couldn't have been made any easier! I will use again every year!
Date published: 2022-03-21
Rated 4 out of 5 by from turbotax better than my previous preparer Everything was fine till I couldn't figure out how to e-file federal and mail state return. Phone call resolved that.
Date published: 2022-03-21
Rated 5 out of 5 by from Great Service This is the second year I file with TurboTax and I have no complaints. The person I had was Elise and she was amazing. She is professional and knowledgeable. She educated me about my tax return. She communicated well and was very responsive. I had a complicated situation and she answered all my questions and made this an amazing experience. TurboTax matches you with qualified professional who love what they do.
Date published: 2022-03-21
Rated 5 out of 5 by from Great service, awesome Great communication answered everything prompt and to the point
Date published: 2022-03-21
Rated 5 out of 5 by from Thank you for this service Turbo Tax provided. Everything went very good with Turbo Tax, thank you very much.
Date published: 2022-03-21
Rated 5 out of 5 by from Long Time User Started with MacInTax in 1986. Gets better every year. Particularly helpful is comparison to last year's entry.
Date published: 2022-03-21
All TurboTax® Offerings Reviews - Page 9417
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from TurboTax did not provide NYS tax expert Mark was capable but not a NYS tax knowledgable. TurboTax should ensure that their experts are knowledgable for the state they are expected to do a tax return.
Date published: 2022-03-21
Rated 5 out of 5 by from Very satisfied, makes filing less of a pain All of the people that I have screen shared with were very helpful.
Date published: 2022-03-21
Rated 5 out of 5 by from Would use Turbo Tax again Arthur got back to us and answered all of our questions in a timely manner. He was very professional and helpful.
Date published: 2022-03-21
Rated 5 out of 5 by from easy/peasy TurboTax makes the process easy by breaking it down into easy pieces
Date published: 2022-03-21
Rated 5 out of 5 by from Great Experience This couldn't have been made any easier! I will use again every year!
Date published: 2022-03-21
Rated 4 out of 5 by from turbotax better than my previous preparer Everything was fine till I couldn't figure out how to e-file federal and mail state return. Phone call resolved that.
Date published: 2022-03-21
Rated 5 out of 5 by from Great Service This is the second year I file with TurboTax and I have no complaints. The person I had was Elise and she was amazing. She is professional and knowledgeable. She educated me about my tax return. She communicated well and was very responsive. I had a complicated situation and she answered all my questions and made this an amazing experience. TurboTax matches you with qualified professional who love what they do.
Date published: 2022-03-21
Rated 5 out of 5 by from Great service, awesome Great communication answered everything prompt and to the point
Date published: 2022-03-21
Rated 5 out of 5 by from Thank you for this service Turbo Tax provided. Everything went very good with Turbo Tax, thank you very much.
Date published: 2022-03-21
Rated 5 out of 5 by from Long Time User Started with MacInTax in 1986. Gets better every year. Particularly helpful is comparison to last year's entry.
Date published: 2022-03-21
All TurboTax® Offerings Reviews - Page 9417