TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by
Foto15 from
TurboTax did not provide NYS tax expert
Mark was capable but not a NYS tax knowledgable. TurboTax should ensure that their experts are knowledgable for the state they are expected to do a tax return.
Date published: 2022-03-21
Rated 5 out of 5 by
wally85 from
Very satisfied, makes filing less of a pain
All of the people that I have screen shared with were very helpful.
Date published: 2022-03-21
Rated 5 out of 5 by
Beets1950 from
Would use Turbo Tax again
Arthur got back to us and answered all of our questions in a timely manner. He was very professional and helpful.
Date published: 2022-03-21
Rated 5 out of 5 by
Feeble 80 from
easy/peasy
TurboTax makes the process easy by breaking it down into easy pieces
Date published: 2022-03-21
Rated 5 out of 5 by
Retrorevolve22Done from
Great Experience
This couldn't have been made any easier! I will use again every year!
Date published: 2022-03-21
Rated 4 out of 5 by
judy014 from
turbotax better than my previous preparer
Everything was fine till I couldn't figure out how to e-file federal and mail state return. Phone call resolved that.
Date published: 2022-03-21
Rated 5 out of 5 by
Kari73 from
Great Service
This is the second year I file with TurboTax and I have no complaints. The person I had was Elise and she was amazing. She is professional and knowledgeable. She educated me about my tax return. She communicated well and was very responsive. I had a complicated situation and she answered all my questions and made this an amazing experience. TurboTax matches you with qualified professional who love what they do.
Date published: 2022-03-21
Rated 5 out of 5 by
Daniel2164 from
Great service, awesome
Great communication answered everything prompt and to the point
Date published: 2022-03-21
Rated 5 out of 5 by
silvertsreak777 from
Thank you for this service Turbo Tax provided.
Everything went very good with Turbo Tax, thank you very much.
Date published: 2022-03-21
Rated 5 out of 5 by
Chuckaboop from
Long Time User
Started with MacInTax in 1986. Gets better every year. Particularly helpful is comparison to last year's entry.
All TurboTax® Offerings Reviews - Page 9417
Date published: 2022-03-21
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
Foto15 from
TurboTax did not provide NYS tax expert
Mark was capable but not a NYS tax knowledgable. TurboTax should ensure that their experts are knowledgable for the state they are expected to do a tax return.
Date published: 2022-03-21
Rated 5 out of 5 by
wally85 from
Very satisfied, makes filing less of a pain
All of the people that I have screen shared with were very helpful.
Date published: 2022-03-21
Rated 5 out of 5 by
Beets1950 from
Would use Turbo Tax again
Arthur got back to us and answered all of our questions in a timely manner. He was very professional and helpful.
Date published: 2022-03-21
Rated 5 out of 5 by
Feeble 80 from
easy/peasy
TurboTax makes the process easy by breaking it down into easy pieces
Date published: 2022-03-21
Rated 5 out of 5 by
Retrorevolve22Done from
Great Experience
This couldn't have been made any easier! I will use again every year!
Date published: 2022-03-21
Rated 4 out of 5 by
judy014 from
turbotax better than my previous preparer
Everything was fine till I couldn't figure out how to e-file federal and mail state return. Phone call resolved that.
Date published: 2022-03-21
Rated 5 out of 5 by
Kari73 from
Great Service
This is the second year I file with TurboTax and I have no complaints. The person I had was Elise and she was amazing. She is professional and knowledgeable. She educated me about my tax return. She communicated well and was very responsive. I had a complicated situation and she answered all my questions and made this an amazing experience. TurboTax matches you with qualified professional who love what they do.
Date published: 2022-03-21
Rated 5 out of 5 by
Daniel2164 from
Great service, awesome
Great communication answered everything prompt and to the point
Date published: 2022-03-21
Rated 5 out of 5 by
silvertsreak777 from
Thank you for this service Turbo Tax provided.
Everything went very good with Turbo Tax, thank you very much.
Date published: 2022-03-21
Rated 5 out of 5 by
Chuckaboop from
Long Time User
Started with MacInTax in 1986. Gets better every year. Particularly helpful is comparison to last year's entry.
All TurboTax® Offerings Reviews - Page 9417
Date published: 2022-03-21