TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by
IntuitIsBadForTheCountry from
Why use this?
Intuit pays politicians to prevent easy filing of your taxes. The government could just tell you what you owe or provide a refund, but this company actively prevents people from having an easy way to file. In addition, their service is buggy when uploading documents from sources and their customer service is poor. Highly dislike.
Date published: 2022-04-09
Rated 5 out of 5 by
Flounder68 from
Totally Turbo
Product improves every year. Explanations are clear.
Date published: 2022-04-09
Rated 4 out of 5 by
Exampou from
update activity cannot be bypassed
been customer for years update function does not allow use unless update is done. update should allow bypass during initial entry forced update makes sense before filing. I found it frustrating to wait for updates to make minor changes long before filing allow me to bypass updates in early phases of data entry
Date published: 2022-04-09
Rated 5 out of 5 by
JSL59 from
Turbo Tax was exceptional as usual.
Turbo Tax was very easy to complete. It guides you through the entire process. It is an excellent product.
Date published: 2022-04-09
Rated 5 out of 5 by
BillNancy from
Outstanding personalized help
We love the systematic approach and thorough questions, but especially, the personalized service. We have some 'special situations' that are real stumpers, but they were able to step us through it. Even things that the app seemed to have trouble with, they STAYED WITH US every step, never made us feel like we were a bother, and made sure everything worked correctly!
Date published: 2022-04-09
Rated 5 out of 5 by
Chiboma from
TurboTax was helpful and Expert's help
Having a stroke, TurboTax with Pat's help was really easy. Pat was patient with me, friendly, and got all the work done faster than I thought it would take.
Date published: 2022-04-09
Rated 4 out of 5 by
nuggen from
Turbo Tax Rep is Awesome
Teresa was awesome, she help me work out things that I didn't know where to begin. TBH, I thought I would owe a lot more, but after seeing my taxes it blew my mind that it was only way less than I could've imagine.
Date published: 2022-04-09
Rated 5 out of 5 by
Rachelle23 from
I love Turbotax
I have used Turbotax for years. It is convenient and costs less than having it done elsewhere. The program is quite user friendly and is easy to use.
Date published: 2022-04-09
Rated 5 out of 5 by
CadFam from
So easy, so quick!
We love TurboTax, and have used it for many years. Easy to navigate, and uses language that the standard person can understand.
Date published: 2022-04-09
Rated 5 out of 5 by
Staepatsky from
Twenty Year Plus User
Turbo Tax is great, I have been a user for over twenty years. The ease of use does not disappoint. I highly recommend it, because it is easy to use for anyone, you don't need to be a tax expert.
All TurboTax® Offerings Reviews - Page 9412
Date published: 2022-04-09
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
IntuitIsBadForTheCountry from
Why use this?
Intuit pays politicians to prevent easy filing of your taxes. The government could just tell you what you owe or provide a refund, but this company actively prevents people from having an easy way to file. In addition, their service is buggy when uploading documents from sources and their customer service is poor. Highly dislike.
Date published: 2022-04-09
Rated 5 out of 5 by
Flounder68 from
Totally Turbo
Product improves every year. Explanations are clear.
Date published: 2022-04-09
Rated 4 out of 5 by
Exampou from
update activity cannot be bypassed
been customer for years update function does not allow use unless update is done. update should allow bypass during initial entry forced update makes sense before filing. I found it frustrating to wait for updates to make minor changes long before filing allow me to bypass updates in early phases of data entry
Date published: 2022-04-09
Rated 5 out of 5 by
JSL59 from
Turbo Tax was exceptional as usual.
Turbo Tax was very easy to complete. It guides you through the entire process. It is an excellent product.
Date published: 2022-04-09
Rated 5 out of 5 by
BillNancy from
Outstanding personalized help
We love the systematic approach and thorough questions, but especially, the personalized service. We have some 'special situations' that are real stumpers, but they were able to step us through it. Even things that the app seemed to have trouble with, they STAYED WITH US every step, never made us feel like we were a bother, and made sure everything worked correctly!
Date published: 2022-04-09
Rated 5 out of 5 by
Chiboma from
TurboTax was helpful and Expert's help
Having a stroke, TurboTax with Pat's help was really easy. Pat was patient with me, friendly, and got all the work done faster than I thought it would take.
Date published: 2022-04-09
Rated 4 out of 5 by
nuggen from
Turbo Tax Rep is Awesome
Teresa was awesome, she help me work out things that I didn't know where to begin. TBH, I thought I would owe a lot more, but after seeing my taxes it blew my mind that it was only way less than I could've imagine.
Date published: 2022-04-09
Rated 5 out of 5 by
Rachelle23 from
I love Turbotax
I have used Turbotax for years. It is convenient and costs less than having it done elsewhere. The program is quite user friendly and is easy to use.
Date published: 2022-04-09
Rated 5 out of 5 by
CadFam from
So easy, so quick!
We love TurboTax, and have used it for many years. Easy to navigate, and uses language that the standard person can understand.
Date published: 2022-04-09
Rated 5 out of 5 by
Staepatsky from
Twenty Year Plus User
Turbo Tax is great, I have been a user for over twenty years. The ease of use does not disappoint. I highly recommend it, because it is easy to use for anyone, you don't need to be a tax expert.
All TurboTax® Offerings Reviews - Page 9412
Date published: 2022-04-09