TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from Why use this? Intuit pays politicians to prevent easy filing of your taxes. The government could just tell you what you owe or provide a refund, but this company actively prevents people from having an easy way to file. In addition, their service is buggy when uploading documents from sources and their customer service is poor. Highly dislike.
Date published: 2022-04-09
Rated 5 out of 5 by from Totally Turbo Product improves every year. Explanations are clear.
Date published: 2022-04-09
Rated 4 out of 5 by from update activity cannot be bypassed been customer for years update function does not allow use unless update is done. update should allow bypass during initial entry forced update makes sense before filing. I found it frustrating to wait for updates to make minor changes long before filing allow me to bypass updates in early phases of data entry
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax was exceptional as usual. Turbo Tax was very easy to complete. It guides you through the entire process. It is an excellent product.
Date published: 2022-04-09
Rated 5 out of 5 by from Outstanding personalized help We love the systematic approach and thorough questions, but especially, the personalized service. We have some 'special situations' that are real stumpers, but they were able to step us through it. Even things that the app seemed to have trouble with, they STAYED WITH US every step, never made us feel like we were a bother, and made sure everything worked correctly!
Date published: 2022-04-09
Rated 5 out of 5 by from TurboTax was helpful and Expert's help Having a stroke, TurboTax with Pat's help was really easy. Pat was patient with me, friendly, and got all the work done faster than I thought it would take.
Date published: 2022-04-09
Rated 4 out of 5 by from Turbo Tax Rep is Awesome Teresa was awesome, she help me work out things that I didn't know where to begin. TBH, I thought I would owe a lot more, but after seeing my taxes it blew my mind that it was only way less than I could've imagine.
Date published: 2022-04-09
Rated 5 out of 5 by from I love Turbotax I have used Turbotax for years. It is convenient and costs less than having it done elsewhere. The program is quite user friendly and is easy to use.
Date published: 2022-04-09
Rated 5 out of 5 by from So easy, so quick! We love TurboTax, and have used it for many years. Easy to navigate, and uses language that the standard person can understand.
Date published: 2022-04-09
Rated 5 out of 5 by from Twenty Year Plus User Turbo Tax is great, I have been a user for over twenty years. The ease of use does not disappoint. I highly recommend it, because it is easy to use for anyone, you don't need to be a tax expert.
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 9412
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Why use this? Intuit pays politicians to prevent easy filing of your taxes. The government could just tell you what you owe or provide a refund, but this company actively prevents people from having an easy way to file. In addition, their service is buggy when uploading documents from sources and their customer service is poor. Highly dislike.
Date published: 2022-04-09
Rated 5 out of 5 by from Totally Turbo Product improves every year. Explanations are clear.
Date published: 2022-04-09
Rated 4 out of 5 by from update activity cannot be bypassed been customer for years update function does not allow use unless update is done. update should allow bypass during initial entry forced update makes sense before filing. I found it frustrating to wait for updates to make minor changes long before filing allow me to bypass updates in early phases of data entry
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax was exceptional as usual. Turbo Tax was very easy to complete. It guides you through the entire process. It is an excellent product.
Date published: 2022-04-09
Rated 5 out of 5 by from Outstanding personalized help We love the systematic approach and thorough questions, but especially, the personalized service. We have some 'special situations' that are real stumpers, but they were able to step us through it. Even things that the app seemed to have trouble with, they STAYED WITH US every step, never made us feel like we were a bother, and made sure everything worked correctly!
Date published: 2022-04-09
Rated 5 out of 5 by from TurboTax was helpful and Expert's help Having a stroke, TurboTax with Pat's help was really easy. Pat was patient with me, friendly, and got all the work done faster than I thought it would take.
Date published: 2022-04-09
Rated 4 out of 5 by from Turbo Tax Rep is Awesome Teresa was awesome, she help me work out things that I didn't know where to begin. TBH, I thought I would owe a lot more, but after seeing my taxes it blew my mind that it was only way less than I could've imagine.
Date published: 2022-04-09
Rated 5 out of 5 by from I love Turbotax I have used Turbotax for years. It is convenient and costs less than having it done elsewhere. The program is quite user friendly and is easy to use.
Date published: 2022-04-09
Rated 5 out of 5 by from So easy, so quick! We love TurboTax, and have used it for many years. Easy to navigate, and uses language that the standard person can understand.
Date published: 2022-04-09
Rated 5 out of 5 by from Twenty Year Plus User Turbo Tax is great, I have been a user for over twenty years. The ease of use does not disappoint. I highly recommend it, because it is easy to use for anyone, you don't need to be a tax expert.
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 9412