TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Use every year simple process Easy process and very quick. This is my 8th year using this product and I will be using next year again.
Date published: 2023-02-26
Rated 5 out of 5 by from TurboTax was great It was easy and fast will come back next year love the service
Date published: 2023-02-26
Rated 4 out of 5 by from Improvements needed The pdf reader, or image reader to pull in 1099s needs major work. Was not impressed. Only a few banks still have an online interface that Turbo Tax can use. In one case, still had to do the import of data entirely by hand, and I think it would have been far easier to do everything by hand, in hind sight. The robot capture had issues on my Chrome Browser with Script-No running. So I had to log off and use the newly released Edge Browser for Linux.
Date published: 2023-02-26
Rated 5 out of 5 by from Turbo Tax is the freaking best super easy and fast Its easy to follow and they give you helpful information when needed
Date published: 2023-02-26
Rated 2 out of 5 by from Not Up To Snuff Struggled thru the entire Fed & State returns (compared to previous two years which were a breeze). Glitch #1 - Turbo could not download broker 1099...my "special character" (!) was just too much for TT...spent nearly an hour on phone w/ "cust service" and did not get it resolved.
Date published: 2023-02-26
Rated 5 out of 5 by from Excellent Service I have been using TURBOTAX since I retired 6 years ago and LOVE IT!
Date published: 2023-02-26
Rated 4 out of 5 by from Turbo tax is okay This is my first time filing using 10.1 system. I previously used my 8.1 . I found it more difficult. I also paid $60.00 for the deluxe version and had to pay 78.00 plus tax for the.e-file which I didn't last year (only for the state) I am a widower and on a limited income and did not find this fair.
Date published: 2023-02-26
Rated 5 out of 5 by from Very good service Very swell service and time consuming. Can't ask for better.
Date published: 2023-02-26
Rated 5 out of 5 by from Turbo tax is the way to go. Awesome love using the app it’s easy simple and great!!
Date published: 2023-02-26
Rated 5 out of 5 by from Easy to Use Simply and Easy!!! No cost to me or my parents. Only took less than 30 minutes
Date published: 2023-02-26
All TurboTax® Offerings Reviews - Page 9407
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Use every year simple process Easy process and very quick. This is my 8th year using this product and I will be using next year again.
Date published: 2023-02-26
Rated 5 out of 5 by from TurboTax was great It was easy and fast will come back next year love the service
Date published: 2023-02-26
Rated 4 out of 5 by from Improvements needed The pdf reader, or image reader to pull in 1099s needs major work. Was not impressed. Only a few banks still have an online interface that Turbo Tax can use. In one case, still had to do the import of data entirely by hand, and I think it would have been far easier to do everything by hand, in hind sight. The robot capture had issues on my Chrome Browser with Script-No running. So I had to log off and use the newly released Edge Browser for Linux.
Date published: 2023-02-26
Rated 5 out of 5 by from Turbo Tax is the freaking best super easy and fast Its easy to follow and they give you helpful information when needed
Date published: 2023-02-26
Rated 2 out of 5 by from Not Up To Snuff Struggled thru the entire Fed & State returns (compared to previous two years which were a breeze). Glitch #1 - Turbo could not download broker 1099...my "special character" (!) was just too much for TT...spent nearly an hour on phone w/ "cust service" and did not get it resolved.
Date published: 2023-02-26
Rated 5 out of 5 by from Excellent Service I have been using TURBOTAX since I retired 6 years ago and LOVE IT!
Date published: 2023-02-26
Rated 4 out of 5 by from Turbo tax is okay This is my first time filing using 10.1 system. I previously used my 8.1 . I found it more difficult. I also paid $60.00 for the deluxe version and had to pay 78.00 plus tax for the.e-file which I didn't last year (only for the state) I am a widower and on a limited income and did not find this fair.
Date published: 2023-02-26
Rated 5 out of 5 by from Very good service Very swell service and time consuming. Can't ask for better.
Date published: 2023-02-26
Rated 5 out of 5 by from Turbo tax is the way to go. Awesome love using the app it’s easy simple and great!!
Date published: 2023-02-26
Rated 5 out of 5 by from Easy to Use Simply and Easy!!! No cost to me or my parents. Only took less than 30 minutes
Date published: 2023-02-26
All TurboTax® Offerings Reviews - Page 9407