TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by
MMarget13 from
TurboTax could be better
Your billing information is not clear and is slightly deceptive. You do not give a clear explanation of all fees and break it down into smaller amounts to make it appear that the total payment will be lower than the actual sum is. I will not be returning
Date published: 2023-02-26
Rated 5 out of 5 by
sauce1719 from
turbo tax is super easy to use
this has been the second time using turbo tax and this was much easier than going to a person to file my taxes!!!
Date published: 2023-02-26
Rated 5 out of 5 by
FernAvery from
Very personalized
First time I am doing this by myself. The software is very clear and not at all ambiguous. I find it satisfying that I was able to follow the instructions.
Date published: 2023-02-26
Rated 4 out of 5 by
El455 from
Pretty solid - a few complaints
Certainly does the job. Handled tax loss harvesting for stocks VERY well. Kind of frustrated by a couple things - I had a K1 in a previous year that this year's return kept returning me to, but I could not actually find the K1 in TurboTax to remove it (no K1 this year) - it doesn't appear to be there, but TurboTax kept trying to get me to enter certain numbers on it. Never figured it out. Pretty minor issue, but just distracting when I'm trying to get this done.
Date published: 2023-02-26
Rated 5 out of 5 by
aurething from
Very easy to use this year
This was very easy to use this year, no more difficult questions to wallow in
Date published: 2023-02-26
Rated 3 out of 5 by
Criss49 from
Too expensive
Too expensive we are senior citizens and living on fixed income there should be a special rate for seniors
Date published: 2023-02-26
Rated 4 out of 5 by
Quique14 from
Good product but it really pushes you to upgrade
I've been using TurboTax for two years now. Overall, I enjoy the product; it's easy to use and I like how it shows you where the numbers come from. That being said, this year it told me that I had to upgrade to the deluxe version since I had "sold securities" this year, which was not the case as far as I know. The system wasn't able to tell me in which form it had deduced I had sold securities. I decided to pay for it, since it was convenient to just file everything with Turbotax, but it should do a better job in explaining the reasoning when forcing customers to upgrade.
Date published: 2023-02-26
Rated 5 out of 5 by
null from
Turbo Tax...EASIEST/FASTEST/BEST way to file taxes
Used Turbo tax for 7 years! Every year is gets easier and faster! They update their services so that is can be faster and more efficient! Had a representative assist, Doreen, was very helpful!!
Date published: 2023-02-26
Rated 5 out of 5 by
Blkeast from
Dependable!
TurboTax is really reliable and dependable I really enjoy using it.
Date published: 2023-02-26
Rated 4 out of 5 by
Countonit from
Works Well
Had a few issues, restarted and was able to clear them.
All TurboTax® Offerings Reviews - Page 9406
Date published: 2023-02-26
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
MMarget13 from
TurboTax could be better
Your billing information is not clear and is slightly deceptive. You do not give a clear explanation of all fees and break it down into smaller amounts to make it appear that the total payment will be lower than the actual sum is. I will not be returning
Date published: 2023-02-26
Rated 5 out of 5 by
sauce1719 from
turbo tax is super easy to use
this has been the second time using turbo tax and this was much easier than going to a person to file my taxes!!!
Date published: 2023-02-26
Rated 5 out of 5 by
FernAvery from
Very personalized
First time I am doing this by myself. The software is very clear and not at all ambiguous. I find it satisfying that I was able to follow the instructions.
Date published: 2023-02-26
Rated 4 out of 5 by
El455 from
Pretty solid - a few complaints
Certainly does the job. Handled tax loss harvesting for stocks VERY well. Kind of frustrated by a couple things - I had a K1 in a previous year that this year's return kept returning me to, but I could not actually find the K1 in TurboTax to remove it (no K1 this year) - it doesn't appear to be there, but TurboTax kept trying to get me to enter certain numbers on it. Never figured it out. Pretty minor issue, but just distracting when I'm trying to get this done.
Date published: 2023-02-26
Rated 5 out of 5 by
aurething from
Very easy to use this year
This was very easy to use this year, no more difficult questions to wallow in
Date published: 2023-02-26
Rated 3 out of 5 by
Criss49 from
Too expensive
Too expensive we are senior citizens and living on fixed income there should be a special rate for seniors
Date published: 2023-02-26
Rated 4 out of 5 by
Quique14 from
Good product but it really pushes you to upgrade
I've been using TurboTax for two years now. Overall, I enjoy the product; it's easy to use and I like how it shows you where the numbers come from. That being said, this year it told me that I had to upgrade to the deluxe version since I had "sold securities" this year, which was not the case as far as I know. The system wasn't able to tell me in which form it had deduced I had sold securities. I decided to pay for it, since it was convenient to just file everything with Turbotax, but it should do a better job in explaining the reasoning when forcing customers to upgrade.
Date published: 2023-02-26
Rated 5 out of 5 by
null from
Turbo Tax...EASIEST/FASTEST/BEST way to file taxes
Used Turbo tax for 7 years! Every year is gets easier and faster! They update their services so that is can be faster and more efficient! Had a representative assist, Doreen, was very helpful!!
Date published: 2023-02-26
Rated 5 out of 5 by
Blkeast from
Dependable!
TurboTax is really reliable and dependable I really enjoy using it.
Date published: 2023-02-26
Rated 4 out of 5 by
Countonit from
Works Well
Had a few issues, restarted and was able to clear them.
All TurboTax® Offerings Reviews - Page 9406
Date published: 2023-02-26