TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is helpful for newcomers. This made it so much easier and worry free. And if you mess up you are eligible to fix them on TurboTax.
Date published: 2021-03-01
Rated 5 out of 5 by from Clean and Easy Very efficient, easy to operate, no bugs or glitches.
Date published: 2021-03-01
Rated 1 out of 5 by from Horrible have got my returns for 2020 and 2019 Horrible no help at all , I haven’t been able to fix my issues and haven’t got any help
Date published: 2021-03-01
Rated 3 out of 5 by from Turbo Tax is okay Turbo Tax shows commercials stating anyone can do it but you have to know what you are doing. I feel Turbo Tax is only for basic taxes unless you know how to operate tax software without paying a large amount for tax return.
Date published: 2021-03-01
Rated 5 out of 5 by from Absolutely fuego Turbo tax is easy and fast to use I was able to get my returns done very fast
Date published: 2021-03-01
Rated 5 out of 5 by from Easy peasy Format was simple and clear. Each step was very easy to understand. The website and walk through for e filing was amazing and made a stressful process go smoothly.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is easy to follow I tried to engage in an expert but changed my mind!
Date published: 2021-03-01
Rated 3 out of 5 by from pandemic costly Cost to mush this year to file my own taxes and use self employment option.
Date published: 2021-03-01
Rated 1 out of 5 by from I am so disappointed I would not have even considered using this service if I didn't think it would be free. Apparently the only reason it was not free for me and I had to pay for the deluxe package was because of an HRA. That is ridiculous. So you don't even know how much this is going to cost you until you have wasted tons of time filling everything out. On top of that, they do not inform you that choosing the "deduct cost from federal refund" option costs $40 until you have completed filling out all of the information. Once again, had I known that I would not have chosen that option. Incredibly frustrating process with unclear pricing. I ended up paying twice as much to file on here (along with 2 hours of pure frustration) than I paid last year to have an accountant file for me. Huge waste of time and money. There is no way I will use this service again.
Date published: 2021-03-01
Rated 5 out of 5 by from Easy to use Easy to use, quick, user friendly.... Will def. Use again
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 9406
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is helpful for newcomers. This made it so much easier and worry free. And if you mess up you are eligible to fix them on TurboTax.
Date published: 2021-03-01
Rated 5 out of 5 by from Clean and Easy Very efficient, easy to operate, no bugs or glitches.
Date published: 2021-03-01
Rated 1 out of 5 by from Horrible have got my returns for 2020 and 2019 Horrible no help at all , I haven’t been able to fix my issues and haven’t got any help
Date published: 2021-03-01
Rated 3 out of 5 by from Turbo Tax is okay Turbo Tax shows commercials stating anyone can do it but you have to know what you are doing. I feel Turbo Tax is only for basic taxes unless you know how to operate tax software without paying a large amount for tax return.
Date published: 2021-03-01
Rated 5 out of 5 by from Absolutely fuego Turbo tax is easy and fast to use I was able to get my returns done very fast
Date published: 2021-03-01
Rated 5 out of 5 by from Easy peasy Format was simple and clear. Each step was very easy to understand. The website and walk through for e filing was amazing and made a stressful process go smoothly.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is easy to follow I tried to engage in an expert but changed my mind!
Date published: 2021-03-01
Rated 3 out of 5 by from pandemic costly Cost to mush this year to file my own taxes and use self employment option.
Date published: 2021-03-01
Rated 1 out of 5 by from I am so disappointed I would not have even considered using this service if I didn't think it would be free. Apparently the only reason it was not free for me and I had to pay for the deluxe package was because of an HRA. That is ridiculous. So you don't even know how much this is going to cost you until you have wasted tons of time filling everything out. On top of that, they do not inform you that choosing the "deduct cost from federal refund" option costs $40 until you have completed filling out all of the information. Once again, had I known that I would not have chosen that option. Incredibly frustrating process with unclear pricing. I ended up paying twice as much to file on here (along with 2 hours of pure frustration) than I paid last year to have an accountant file for me. Huge waste of time and money. There is no way I will use this service again.
Date published: 2021-03-01
Rated 5 out of 5 by from Easy to use Easy to use, quick, user friendly.... Will def. Use again
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 9406