TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
bri0806 from
Turbotax is so easy to use!
We've been using Turbotax for about 3 years now and this year was our first time using an Live Expert. He was very helpful and patient. They explained the process to us in terminology we could understand.
Date published: 2022-03-29
Rated 4 out of 5 by
RicNic56 from
Good Job
it was a little tough getting the information right. But in the end they got it done
Date published: 2022-03-29
Rated 5 out of 5 by
null from
Been using turbo tax for years
I've been using turbo tax as long as it's been available. I find it very easy and user friendly
Date published: 2022-03-29
Rated 5 out of 5 by
sonnypat from
terrific
Easy to use. Turbo tax walked us through every step with simple to understand instructions
Date published: 2022-03-29
Rated 5 out of 5 by
Headstrong76 from
Vary good
TurboTax was very helpful and professional, I would highly recommend them
Date published: 2022-03-29
Rated 5 out of 5 by
rbct1535 from
2021 full service
it was easy and convenient to work with the expert
Date published: 2022-03-29
Rated 5 out of 5 by
JDSMITH2317 from
First Time FLEW By. So Grateful.
This process wasn’t impossible but it was a little shaky at first due to my fear and uncertainty. But after I was asked clear questions and was received with patience I was able to cohesively help and LEARN what I could so one day, I can do my own. It was the process I needed before my 25th birthday. Thank you Gary and friends. Thanks Turbo Tax!
Date published: 2022-03-29
Rated 5 out of 5 by
GHRR from
Excellent Service
I find Steven did an excellent job by helping to file my Federal and Tax return.
Date published: 2022-03-29
Rated 2 out of 5 by
L pray from
Just enter it yourself
Turbo tax live full service is not worth the extra money that you pay. I was offered a discount code that disappeared when i finally was able to check out. it took about 3 weeks longer to do my taxes this way than it would have if i had just used the regular format. The website works great, but live is not worth it. especially when you get woken up in the middle of the night by your tax "expert".
Date published: 2022-03-29
Rated 5 out of 5 by
Chrisdb15 from
It was very good!
I actually got a refund. Other places were telling me I owed but turbo tax asked me questions that the other places didn't ask and got me a refund!
All TurboTax® Offerings Reviews - Page 9406
Date published: 2022-03-29
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
bri0806 from
Turbotax is so easy to use!
We've been using Turbotax for about 3 years now and this year was our first time using an Live Expert. He was very helpful and patient. They explained the process to us in terminology we could understand.
Date published: 2022-03-29
Rated 4 out of 5 by
RicNic56 from
Good Job
it was a little tough getting the information right. But in the end they got it done
Date published: 2022-03-29
Rated 5 out of 5 by
null from
Been using turbo tax for years
I've been using turbo tax as long as it's been available. I find it very easy and user friendly
Date published: 2022-03-29
Rated 5 out of 5 by
sonnypat from
terrific
Easy to use. Turbo tax walked us through every step with simple to understand instructions
Date published: 2022-03-29
Rated 5 out of 5 by
Headstrong76 from
Vary good
TurboTax was very helpful and professional, I would highly recommend them
Date published: 2022-03-29
Rated 5 out of 5 by
rbct1535 from
2021 full service
it was easy and convenient to work with the expert
Date published: 2022-03-29
Rated 5 out of 5 by
JDSMITH2317 from
First Time FLEW By. So Grateful.
This process wasn’t impossible but it was a little shaky at first due to my fear and uncertainty. But after I was asked clear questions and was received with patience I was able to cohesively help and LEARN what I could so one day, I can do my own. It was the process I needed before my 25th birthday. Thank you Gary and friends. Thanks Turbo Tax!
Date published: 2022-03-29
Rated 5 out of 5 by
GHRR from
Excellent Service
I find Steven did an excellent job by helping to file my Federal and Tax return.
Date published: 2022-03-29
Rated 2 out of 5 by
L pray from
Just enter it yourself
Turbo tax live full service is not worth the extra money that you pay. I was offered a discount code that disappeared when i finally was able to check out. it took about 3 weeks longer to do my taxes this way than it would have if i had just used the regular format. The website works great, but live is not worth it. especially when you get woken up in the middle of the night by your tax "expert".
Date published: 2022-03-29
Rated 5 out of 5 by
Chrisdb15 from
It was very good!
I actually got a refund. Other places were telling me I owed but turbo tax asked me questions that the other places didn't ask and got me a refund!
All TurboTax® Offerings Reviews - Page 9406
Date published: 2022-03-29