TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from turbo tax self employed is expensive the live help was good Jasmine i forget her last name she was excellent. But overall its a good tax tool. But it should be free to file all the way around.
Date published: 2022-03-06
Rated 5 out of 5 by from Good job I didn't like having to pay but overall it was fine.
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo Tax is Quick!! We love turbo tax because it is quick , efficient, and precise.
Date published: 2022-03-06
Rated 5 out of 5 by from Faster and Easier I have used a different online software for years. It was always anxiety-producing. The Turbo Tax interface is faster and easier to understand, has superior help and explanations, is more intuitive to navigate, and makes options for filing clear.
Date published: 2022-03-06
Rated 5 out of 5 by from Excellent Service! They make filing taxes so easy! Once I turned over all of my documents, there was nothing else for me to do. It was especially nice given some of the unique situations I faced, and they took care of everything for me. Absolutely the best way to do taxes!
Date published: 2022-03-06
Rated 5 out of 5 by from Turbotax is amazing Excellent service and kindly was able to navigate independently;
Date published: 2022-03-06
Rated 5 out of 5 by from Love the simplicity of questions I found one typo in the word "provide" but other than that, it was very seamless to complete taxes and navigate links
Date published: 2022-03-06
Rated 5 out of 5 by from amazing easy to use and very smooth, this is really nice to use
Date published: 2022-03-06
Rated 2 out of 5 by from I am dissapointed with this version. I have used TurboTax for many years. This is the first time I have had trouble with my taxes being accepted. First, there was no notice to me that I needed a PIN. So rejection number 1. Then it was the AGI for me. Then it was the AGI for my wife. We always do a joint return. Then it was the AGI for my wife again... I am looking at the last year's tax form. I do see line 11 Adjusted Gross Income. Maybe it is time to check out the other guys....
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo Tax is very user-friendly. We have used Turbo Tax for years and feel comfortable that our returns are accurate and complete. We did not speak to a Turbo Tax representative but will in future if there is a need. I would recommend Turbo Tax to anyone.
Date published: 2022-03-06
All TurboTax® Offerings Reviews - Page 9401
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from turbo tax self employed is expensive the live help was good Jasmine i forget her last name she was excellent. But overall its a good tax tool. But it should be free to file all the way around.
Date published: 2022-03-06
Rated 5 out of 5 by from Good job I didn't like having to pay but overall it was fine.
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo Tax is Quick!! We love turbo tax because it is quick , efficient, and precise.
Date published: 2022-03-06
Rated 5 out of 5 by from Faster and Easier I have used a different online software for years. It was always anxiety-producing. The Turbo Tax interface is faster and easier to understand, has superior help and explanations, is more intuitive to navigate, and makes options for filing clear.
Date published: 2022-03-06
Rated 5 out of 5 by from Excellent Service! They make filing taxes so easy! Once I turned over all of my documents, there was nothing else for me to do. It was especially nice given some of the unique situations I faced, and they took care of everything for me. Absolutely the best way to do taxes!
Date published: 2022-03-06
Rated 5 out of 5 by from Turbotax is amazing Excellent service and kindly was able to navigate independently;
Date published: 2022-03-06
Rated 5 out of 5 by from Love the simplicity of questions I found one typo in the word "provide" but other than that, it was very seamless to complete taxes and navigate links
Date published: 2022-03-06
Rated 5 out of 5 by from amazing easy to use and very smooth, this is really nice to use
Date published: 2022-03-06
Rated 2 out of 5 by from I am dissapointed with this version. I have used TurboTax for many years. This is the first time I have had trouble with my taxes being accepted. First, there was no notice to me that I needed a PIN. So rejection number 1. Then it was the AGI for me. Then it was the AGI for my wife. We always do a joint return. Then it was the AGI for my wife again... I am looking at the last year's tax form. I do see line 11 Adjusted Gross Income. Maybe it is time to check out the other guys....
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo Tax is very user-friendly. We have used Turbo Tax for years and feel comfortable that our returns are accurate and complete. We did not speak to a Turbo Tax representative but will in future if there is a need. I would recommend Turbo Tax to anyone.
Date published: 2022-03-06
All TurboTax® Offerings Reviews - Page 9401