TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Turbotax easy to use I have use turbotax for the past 5 years and so far all my returns have gone smooth with no issues. I have also used for friends and family and like the fact that its user friendly when preparing their tax return as well.
Date published: 2023-02-27
Rated 5 out of 5 by from Turbo Tax is Awesome! Quick and Easy. Walks you right through each step.
Date published: 2023-02-27
Rated 5 out of 5 by from Tubo tax is Awesome Super easy on fast! Will definitely return to turbo tax
Date published: 2023-02-27
Rated 3 out of 5 by from Stocks/options/crypto import was BAD I was pleased to see I could quickly import my 2022 stocks and options data with a quick press of the button. In the end, it came up with 350 errors...because it said cost basis $0.00 which is fairly typical for covered calls but required me to go into each one to approve manually. I found a different way, which also had some quirks. After finishing my taxes, turbo froze many times. I tried different computers and was not able to actually submit until I got on my phone for the final step. Otherwise - good!
Date published: 2023-02-27
Rated 5 out of 5 by from The Best Tak Prep Software! This yer was the simplest by far! Tax time can be very stressful, Turbo Tax really cut through the difficulty and makes preparing your taxes easy and seam less.
Date published: 2023-02-27
Rated 2 out of 5 by from Expensive I'm a college student and I am struggling with money. Turbotax is handy because filing taxes is my least favorite thing in the world lol. I was disappointed that I had to pay $80 for the turbotax upgrade in order to file my taxes. I believe it had something to do with my 1099 tax statement. It's odd because I didn't have to do this last year. Anyways I am a bit frustrated with that because my return was so low in the first place and after that $80 charge I pretty much got nothing back.
Date published: 2023-02-27
Rated 1 out of 5 by from Horrible sneaky fees... I see the $39 fee for the option to use federal tax income... BOGUS
Date published: 2023-02-27
Rated 5 out of 5 by from Use Turbotac!! It was a very fast and easy process. They guide you through the whole process!
Date published: 2023-02-27
Rated 2 out of 5 by from first review in 7 years. i've used turbo tax for 7 years now and this is the first time that its let me down unfortunately. while they make the process easy, this is the first time that they charged me quite high. im sure they said it was free and i didnt mind the small fee, but now theyre just pilling on the fees whenever they can. im not sure if this is the last time ill use it but the excess fees are becoming a bit much and i just cant keep doing it on my kind of income unfortunately. .
Date published: 2023-02-27
Rated 5 out of 5 by from Amazing Easy to use. Pages are simplified for everyone to use. Able to do it myself. Thank you!
Date published: 2023-02-27
All TurboTax® Offerings Reviews - Page 9400
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax easy to use I have use turbotax for the past 5 years and so far all my returns have gone smooth with no issues. I have also used for friends and family and like the fact that its user friendly when preparing their tax return as well.
Date published: 2023-02-27
Rated 5 out of 5 by from Turbo Tax is Awesome! Quick and Easy. Walks you right through each step.
Date published: 2023-02-27
Rated 5 out of 5 by from Tubo tax is Awesome Super easy on fast! Will definitely return to turbo tax
Date published: 2023-02-27
Rated 3 out of 5 by from Stocks/options/crypto import was BAD I was pleased to see I could quickly import my 2022 stocks and options data with a quick press of the button. In the end, it came up with 350 errors...because it said cost basis $0.00 which is fairly typical for covered calls but required me to go into each one to approve manually. I found a different way, which also had some quirks. After finishing my taxes, turbo froze many times. I tried different computers and was not able to actually submit until I got on my phone for the final step. Otherwise - good!
Date published: 2023-02-27
Rated 5 out of 5 by from The Best Tak Prep Software! This yer was the simplest by far! Tax time can be very stressful, Turbo Tax really cut through the difficulty and makes preparing your taxes easy and seam less.
Date published: 2023-02-27
Rated 2 out of 5 by from Expensive I'm a college student and I am struggling with money. Turbotax is handy because filing taxes is my least favorite thing in the world lol. I was disappointed that I had to pay $80 for the turbotax upgrade in order to file my taxes. I believe it had something to do with my 1099 tax statement. It's odd because I didn't have to do this last year. Anyways I am a bit frustrated with that because my return was so low in the first place and after that $80 charge I pretty much got nothing back.
Date published: 2023-02-27
Rated 1 out of 5 by from Horrible sneaky fees... I see the $39 fee for the option to use federal tax income... BOGUS
Date published: 2023-02-27
Rated 5 out of 5 by from Use Turbotac!! It was a very fast and easy process. They guide you through the whole process!
Date published: 2023-02-27
Rated 2 out of 5 by from first review in 7 years. i've used turbo tax for 7 years now and this is the first time that its let me down unfortunately. while they make the process easy, this is the first time that they charged me quite high. im sure they said it was free and i didnt mind the small fee, but now theyre just pilling on the fees whenever they can. im not sure if this is the last time ill use it but the excess fees are becoming a bit much and i just cant keep doing it on my kind of income unfortunately. .
Date published: 2023-02-27
Rated 5 out of 5 by from Amazing Easy to use. Pages are simplified for everyone to use. Able to do it myself. Thank you!
Date published: 2023-02-27
All TurboTax® Offerings Reviews - Page 9400