TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by
Bruiser1935 from
Getting Tricky On Us - Almost Lost $400
I found TurboTax to be different this year. There were a few deductions that didn't pop up for me and I had to call for help and dig deeper. I was told that those options were now only available with Premium. What the heck? No warning or notice! It was a simple business form that I almost missed until the comparison came up from last year. If I am going to need to be an accountant to catch TurboTax changes, then I may as well just hire someone to do my taxes to ensure nothing is missed. I've been using TurboTax for years but I almost missed out on $400. Plus the Child Tax Credit didn't show until after review and corrections were made. Very disappointed this year.
Date published: 2022-04-14
Rated 3 out of 5 by
Flohat from
It's Okay
Helped me answer unsure questions sometimes but is always frustrating when a new question pops up
Date published: 2022-04-14
Rated 2 out of 5 by
null from
Pricing not straight forward
Will be going somewhere else next year. Get you in thinking a low price and quickly it gets up there.
Date published: 2022-04-14
Rated 5 out of 5 by
nonickname754325 from
It covers everything I need
I've used TT since about 2003. All sorts of investments, real estate, 1031 exchanges. it handles it all. I sold a condo this year after 15 years. pulled all the info in and it was done! Don't try so hard to upsell your product though.
Date published: 2022-04-14
Rated 1 out of 5 by
viciousfishes from
I will NEVER use Turbo Tax again!!
Last time I used Turbo Tax it was quick and easy....this time it was a nightmare! Not only did I get caught in a cycle of going back to the same page over and over, when I finally got out of that I had to keep re-entering the same information over and over (bank information no less....it has me worried to be honest). Then when I was finally done it tried to force me to sign up with Credit Karma! Funny...I tried to use TurboTaxsucks as my nickname for this review....It was already in use XD!! Not surprised!
Date published: 2022-04-14
Rated 5 out of 5 by
BZILIOX1 from
TurboTax is great!
This is fantastic! I really really really really love it
Date published: 2022-04-14
Rated 5 out of 5 by
tonyl225 from
turbo tax is the best
I have used turbo tax for over 20 years now and it has not failed me yet
Date published: 2022-04-14
Rated 5 out of 5 by
Andy561 from
Easy and great!
Easy to use and saved me a lot of money! 4th year using turbo tax and it beats a tax rep on returns every year.
Date published: 2022-04-14
Rated 5 out of 5 by
Swayah717 from
TurboTax is THE ONE!
I wouldn’t know how to file without TurboTax. I even got my husband to switch within our first year!
Date published: 2022-04-14
Rated 5 out of 5 by
Bizumuremos from
This is incredible well designed software
The software is owesone and easy to use . The experts are knowledgable and helpful Any expert i've intaracted with are nice and willing to help . I will always use this software to prepare my returns since all the tools and help are available
All TurboTax® Offerings Reviews - Page 9397
Date published: 2022-04-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
Bruiser1935 from
Getting Tricky On Us - Almost Lost $400
I found TurboTax to be different this year. There were a few deductions that didn't pop up for me and I had to call for help and dig deeper. I was told that those options were now only available with Premium. What the heck? No warning or notice! It was a simple business form that I almost missed until the comparison came up from last year. If I am going to need to be an accountant to catch TurboTax changes, then I may as well just hire someone to do my taxes to ensure nothing is missed. I've been using TurboTax for years but I almost missed out on $400. Plus the Child Tax Credit didn't show until after review and corrections were made. Very disappointed this year.
Date published: 2022-04-14
Rated 3 out of 5 by
Flohat from
It's Okay
Helped me answer unsure questions sometimes but is always frustrating when a new question pops up
Date published: 2022-04-14
Rated 2 out of 5 by
null from
Pricing not straight forward
Will be going somewhere else next year. Get you in thinking a low price and quickly it gets up there.
Date published: 2022-04-14
Rated 5 out of 5 by
nonickname754325 from
It covers everything I need
I've used TT since about 2003. All sorts of investments, real estate, 1031 exchanges. it handles it all. I sold a condo this year after 15 years. pulled all the info in and it was done! Don't try so hard to upsell your product though.
Date published: 2022-04-14
Rated 1 out of 5 by
viciousfishes from
I will NEVER use Turbo Tax again!!
Last time I used Turbo Tax it was quick and easy....this time it was a nightmare! Not only did I get caught in a cycle of going back to the same page over and over, when I finally got out of that I had to keep re-entering the same information over and over (bank information no less....it has me worried to be honest). Then when I was finally done it tried to force me to sign up with Credit Karma! Funny...I tried to use TurboTaxsucks as my nickname for this review....It was already in use XD!! Not surprised!
Date published: 2022-04-14
Rated 5 out of 5 by
BZILIOX1 from
TurboTax is great!
This is fantastic! I really really really really love it
Date published: 2022-04-14
Rated 5 out of 5 by
tonyl225 from
turbo tax is the best
I have used turbo tax for over 20 years now and it has not failed me yet
Date published: 2022-04-14
Rated 5 out of 5 by
Andy561 from
Easy and great!
Easy to use and saved me a lot of money! 4th year using turbo tax and it beats a tax rep on returns every year.
Date published: 2022-04-14
Rated 5 out of 5 by
Swayah717 from
TurboTax is THE ONE!
I wouldn’t know how to file without TurboTax. I even got my husband to switch within our first year!
Date published: 2022-04-14
Rated 5 out of 5 by
Bizumuremos from
This is incredible well designed software
The software is owesone and easy to use . The experts are knowledgable and helpful Any expert i've intaracted with are nice and willing to help . I will always use this software to prepare my returns since all the tools and help are available
All TurboTax® Offerings Reviews - Page 9397
Date published: 2022-04-14