TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from turbo tax is very helpful Anita called me and was SO helpful and informative!
Date published: 2023-02-27
Rated 5 out of 5 by from Only Way to File Your Taxes!!! I love the help all the way though the process that gives me the courage that I need to file my taxes. If I need help it is at my fingertips. I had a expert call me with a question. He was very helpful and was a 12 out of a 10! Excellent customer service. This is my 8th year to use TurboTax and I will be using it for years to come.
Date published: 2023-02-27
Rated 4 out of 5 by from Turbo tax is easy and fast I have had taxes done past two years with turbo tax they are ok
Date published: 2023-02-27
Rated 5 out of 5 by from They were helpful Everybody was nice thank you very much I'm very satisfied
Date published: 2023-02-27
Rated 1 out of 5 by from Turbo Tax is sneaky Everything is good during the process. It forces you to enter the correct information. Then comes the reason I give it a one star. It acts as if it is free then after you complete all the information it starts hitting you with unplanned charges. It charged me $89.00 to file and $39.00 to put my money in an account to withdraw these fees from your account.
Date published: 2023-02-27
Rated 5 out of 5 by from So easy to use This year was a little tricky. refinanced, sold stock, bought a truck, installed a charging station. Turbo tax assistance answered my questions when they came up. Even took advantage of a call back with an expert.
Date published: 2023-02-27
Rated 5 out of 5 by from Turbo Tax is a great way to do your own taxes Used the Turbo Tax Live expert options. They were very helpful
Date published: 2023-02-27
Rated 4 out of 5 by from Easy to use It's easy to use & leads you right through it. But in the review to E-File, it goes back to places that need attention & that's where I get lost so I have to mail in taxes instead of E-File. If it weren't for that end review I'd give it 5 stars. I'm doing a Complex Trust 1041. I've been using TurboTax to do the Trust for 6 years.
Date published: 2023-02-27
Rated 5 out of 5 by from ERIC Eric was great, excellent , knowledgeable wonderful personality
Date published: 2023-02-27
Rated 4 out of 5 by from Great Overall Tax Filing System I used the Free version. I only had one W2 and no complicated tax situations. With my experience, for the 5th year in a row, it's been a great system to easily, quickly, and accurately file taxes and put an otherwise tedious task behind me. Folks that have a simple tax situation can finish in a half hour or less. It may take you a little longer your 1st time using because subsequent tax filings will use your info from previous years to save you from having to type it in again. My only problem was using the camera option for W2 import; I took the pic of the W2 and it refused to upload, then made me sign back in to TurboTax. I defaulted to using the ADP import option which does require you to physically enter 2 boxes from your W2 to import the rest, but it's better than having to type in the whole thing. Other than that, I'm completely satisfied; great platform.
Date published: 2023-02-27
All TurboTax® Offerings Reviews - Page 9387
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from turbo tax is very helpful Anita called me and was SO helpful and informative!
Date published: 2023-02-27
Rated 5 out of 5 by from Only Way to File Your Taxes!!! I love the help all the way though the process that gives me the courage that I need to file my taxes. If I need help it is at my fingertips. I had a expert call me with a question. He was very helpful and was a 12 out of a 10! Excellent customer service. This is my 8th year to use TurboTax and I will be using it for years to come.
Date published: 2023-02-27
Rated 4 out of 5 by from Turbo tax is easy and fast I have had taxes done past two years with turbo tax they are ok
Date published: 2023-02-27
Rated 5 out of 5 by from They were helpful Everybody was nice thank you very much I'm very satisfied
Date published: 2023-02-27
Rated 1 out of 5 by from Turbo Tax is sneaky Everything is good during the process. It forces you to enter the correct information. Then comes the reason I give it a one star. It acts as if it is free then after you complete all the information it starts hitting you with unplanned charges. It charged me $89.00 to file and $39.00 to put my money in an account to withdraw these fees from your account.
Date published: 2023-02-27
Rated 5 out of 5 by from So easy to use This year was a little tricky. refinanced, sold stock, bought a truck, installed a charging station. Turbo tax assistance answered my questions when they came up. Even took advantage of a call back with an expert.
Date published: 2023-02-27
Rated 5 out of 5 by from Turbo Tax is a great way to do your own taxes Used the Turbo Tax Live expert options. They were very helpful
Date published: 2023-02-27
Rated 4 out of 5 by from Easy to use It's easy to use & leads you right through it. But in the review to E-File, it goes back to places that need attention & that's where I get lost so I have to mail in taxes instead of E-File. If it weren't for that end review I'd give it 5 stars. I'm doing a Complex Trust 1041. I've been using TurboTax to do the Trust for 6 years.
Date published: 2023-02-27
Rated 5 out of 5 by from ERIC Eric was great, excellent , knowledgeable wonderful personality
Date published: 2023-02-27
Rated 4 out of 5 by from Great Overall Tax Filing System I used the Free version. I only had one W2 and no complicated tax situations. With my experience, for the 5th year in a row, it's been a great system to easily, quickly, and accurately file taxes and put an otherwise tedious task behind me. Folks that have a simple tax situation can finish in a half hour or less. It may take you a little longer your 1st time using because subsequent tax filings will use your info from previous years to save you from having to type it in again. My only problem was using the camera option for W2 import; I took the pic of the W2 and it refused to upload, then made me sign back in to TurboTax. I defaulted to using the ADP import option which does require you to physically enter 2 boxes from your W2 to import the rest, but it's better than having to type in the whole thing. Other than that, I'm completely satisfied; great platform.
Date published: 2023-02-27
All TurboTax® Offerings Reviews - Page 9387