TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 2 out of 5 by from Nickel and Diming I habitually complete my taxes (with Turbotax) early. This year when I finished, Turbotax reported that two of my forms were not yet available to fill out and that they would only be ready after February 28. When they became available, they did not alert me by email (though requested) and the price for filing went up $30. That is very bad form. It's the first year, I have been disgruntled enough to think about shifting to a different way of filing taxes in future.
Date published: 2021-03-01
Rated 5 out of 5 by from What would I do without you? You make life changes so easy. You explain things to me when I am confused. I don't know what I would do without you in my life.
Date published: 2021-03-01
Rated 2 out of 5 by from Expensive Fairly simple to navigate but the cost is too much
Date published: 2021-03-01
Rated 3 out of 5 by from Too Expensive I thought I was filing free and then I was not able to print my forms until I paid. I found tht this service was too expensive.
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax is very easy and 100% trustworthy!!! I've been using Turbotax for about 15years now and I've always felt very secure using it. It just keeps getting better and better each year. I also get that peace of mind knowing that there are a lot of things in place that help me confidently navigate through the entire process. I highly recommend TurboTax
Date published: 2021-03-01
Rated 4 out of 5 by from Simple as Possible Option for a Complicated Proces Taxes can be confusing and TurboTax really makes it doable. They ask questions, provide options to go back and look over other specific areas, have little question mark links all over the place in case you don't understand a term and just in general, make the process of doing your taxes possible.
Date published: 2021-03-01
Rated 5 out of 5 by from Just go with Turbo Tax guys! Turbo tax will save you from wanting to put your head through a wall. It's easy, fast (as possible) and they do all the hard time-consuming work.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax Turbo Tax is easy to follow, with the help of a tax expert issues are handled quickly. The customer service representative I worked with was great she took me through the answer to my question clearly. She made sure that I understood what she was saying.
Date published: 2021-03-01
Rated 3 out of 5 by from They charge unnacurately It took me three hours this time and not my first one.... it said a final amount of the products I'd selected and they charged what they wanted for them, they present an amount for you to hit CONTINUE and then BUM, your receipt with a higher charge!!! Not cool at all. Not coming back next year, going back to a real person for a decent bill!
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax is the best! I have been using TurboTax for years and honestly it's the easiest it has EVER been!! And I get the maximum out of my refund!
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 9384
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Nickel and Diming I habitually complete my taxes (with Turbotax) early. This year when I finished, Turbotax reported that two of my forms were not yet available to fill out and that they would only be ready after February 28. When they became available, they did not alert me by email (though requested) and the price for filing went up $30. That is very bad form. It's the first year, I have been disgruntled enough to think about shifting to a different way of filing taxes in future.
Date published: 2021-03-01
Rated 5 out of 5 by from What would I do without you? You make life changes so easy. You explain things to me when I am confused. I don't know what I would do without you in my life.
Date published: 2021-03-01
Rated 2 out of 5 by from Expensive Fairly simple to navigate but the cost is too much
Date published: 2021-03-01
Rated 3 out of 5 by from Too Expensive I thought I was filing free and then I was not able to print my forms until I paid. I found tht this service was too expensive.
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax is very easy and 100% trustworthy!!! I've been using Turbotax for about 15years now and I've always felt very secure using it. It just keeps getting better and better each year. I also get that peace of mind knowing that there are a lot of things in place that help me confidently navigate through the entire process. I highly recommend TurboTax
Date published: 2021-03-01
Rated 4 out of 5 by from Simple as Possible Option for a Complicated Proces Taxes can be confusing and TurboTax really makes it doable. They ask questions, provide options to go back and look over other specific areas, have little question mark links all over the place in case you don't understand a term and just in general, make the process of doing your taxes possible.
Date published: 2021-03-01
Rated 5 out of 5 by from Just go with Turbo Tax guys! Turbo tax will save you from wanting to put your head through a wall. It's easy, fast (as possible) and they do all the hard time-consuming work.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax Turbo Tax is easy to follow, with the help of a tax expert issues are handled quickly. The customer service representative I worked with was great she took me through the answer to my question clearly. She made sure that I understood what she was saying.
Date published: 2021-03-01
Rated 3 out of 5 by from They charge unnacurately It took me three hours this time and not my first one.... it said a final amount of the products I'd selected and they charged what they wanted for them, they present an amount for you to hit CONTINUE and then BUM, your receipt with a higher charge!!! Not cool at all. Not coming back next year, going back to a real person for a decent bill!
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax is the best! I have been using TurboTax for years and honestly it's the easiest it has EVER been!! And I get the maximum out of my refund!
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 9384