TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Millie1977 from
Estoy muy contenta con el servicio
Muy buena experiencia. El experto de impuestos demostro tener conocimiento del tema, me ayudo mucho.
Date published: 2022-03-10
Rated 3 out of 5 by
Taxes MGA 2021 from
Disappointed this year
Taxes are too complicated and it is getting to the point you need a turbotax class in order to complete the return. When errors occur, more definition is needed in order to clear the error.
Date published: 2022-03-10
Rated 3 out of 5 by
ahgty from
Turbo tax is okay to use
Turbo tax disclose all the fees I had to pay. State file was free but there is a huge charge for using a credit card to pay Fed taxes, and other fees for getting a refund from state. So these fees should be disclosed when people are looking to buy this product.
Date published: 2022-03-10
Rated 5 out of 5 by
Daniel33453643654 from
Love TurboTax
The process could not have been easier. Very intuitive interface.
Date published: 2022-03-10
Rated 5 out of 5 by
Isa77 from
Travis is the best
Travis was by far the best customer service representative I have ever had the pleaser of working with!!! He had me laughing through an experience that would normally make me pull my hair out... Thank You
Date published: 2022-03-10
Rated 5 out of 5 by
Bigguy123456789 from
Great
I did my taxes all by myself and now it's finally over
Date published: 2022-03-10
Rated 4 out of 5 by
J_Professional from
Good work!
Robin was super helpful and contacted me ASAP when extra documents/information were needed. Code word: Banana!
Date published: 2022-03-10
Rated 5 out of 5 by
Roseyiuj from
Turbo taxes full service
I was so happy at first I didn't want to pay something but doing your business taxes are hard , but to be sure you should go the professional ,she got me big refund back
Date published: 2022-03-10
Rated 4 out of 5 by
Sueli from
TurboTax Helps!
I think the experts are professional! But Some times their schedule might be tricky.
Date published: 2022-03-10
Rated 2 out of 5 by
TriciaMichele from
This was the first time EVER it was so difficult
This was the first time EVER it was so difficult. Very confusing
All TurboTax® Offerings Reviews - Page 9383
Date published: 2022-03-10
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Millie1977 from
Estoy muy contenta con el servicio
Muy buena experiencia. El experto de impuestos demostro tener conocimiento del tema, me ayudo mucho.
Date published: 2022-03-10
Rated 3 out of 5 by
Taxes MGA 2021 from
Disappointed this year
Taxes are too complicated and it is getting to the point you need a turbotax class in order to complete the return. When errors occur, more definition is needed in order to clear the error.
Date published: 2022-03-10
Rated 3 out of 5 by
ahgty from
Turbo tax is okay to use
Turbo tax disclose all the fees I had to pay. State file was free but there is a huge charge for using a credit card to pay Fed taxes, and other fees for getting a refund from state. So these fees should be disclosed when people are looking to buy this product.
Date published: 2022-03-10
Rated 5 out of 5 by
Daniel33453643654 from
Love TurboTax
The process could not have been easier. Very intuitive interface.
Date published: 2022-03-10
Rated 5 out of 5 by
Isa77 from
Travis is the best
Travis was by far the best customer service representative I have ever had the pleaser of working with!!! He had me laughing through an experience that would normally make me pull my hair out... Thank You
Date published: 2022-03-10
Rated 5 out of 5 by
Bigguy123456789 from
Great
I did my taxes all by myself and now it's finally over
Date published: 2022-03-10
Rated 4 out of 5 by
J_Professional from
Good work!
Robin was super helpful and contacted me ASAP when extra documents/information were needed. Code word: Banana!
Date published: 2022-03-10
Rated 5 out of 5 by
Roseyiuj from
Turbo taxes full service
I was so happy at first I didn't want to pay something but doing your business taxes are hard , but to be sure you should go the professional ,she got me big refund back
Date published: 2022-03-10
Rated 4 out of 5 by
Sueli from
TurboTax Helps!
I think the experts are professional! But Some times their schedule might be tricky.
Date published: 2022-03-10
Rated 2 out of 5 by
TriciaMichele from
This was the first time EVER it was so difficult
This was the first time EVER it was so difficult. Very confusing
All TurboTax® Offerings Reviews - Page 9383
Date published: 2022-03-10