TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Estoy muy contenta con el servicio Muy buena experiencia. El experto de impuestos demostro tener conocimiento del tema, me ayudo mucho.
Date published: 2022-03-10
Rated 3 out of 5 by from Disappointed this year Taxes are too complicated and it is getting to the point you need a turbotax class in order to complete the return. When errors occur, more definition is needed in order to clear the error.
Date published: 2022-03-10
Rated 3 out of 5 by from Turbo tax is okay to use Turbo tax disclose all the fees I had to pay. State file was free but there is a huge charge for using a credit card to pay Fed taxes, and other fees for getting a refund from state. So these fees should be disclosed when people are looking to buy this product.
Date published: 2022-03-10
Rated 5 out of 5 by from Love TurboTax The process could not have been easier. Very intuitive interface.
Date published: 2022-03-10
Rated 5 out of 5 by from Travis is the best Travis was by far the best customer service representative I have ever had the pleaser of working with!!! He had me laughing through an experience that would normally make me pull my hair out... Thank You
Date published: 2022-03-10
Rated 5 out of 5 by from Great I did my taxes all by myself and now it's finally over
Date published: 2022-03-10
Rated 4 out of 5 by from Good work! Robin was super helpful and contacted me ASAP when extra documents/information were needed. Code word: Banana!
Date published: 2022-03-10
Rated 5 out of 5 by from Turbo taxes full service I was so happy at first I didn't want to pay something but doing your business taxes are hard , but to be sure you should go the professional ,she got me big refund back
Date published: 2022-03-10
Rated 4 out of 5 by from TurboTax Helps! I think the experts are professional! But Some times their schedule might be tricky.
Date published: 2022-03-10
Rated 2 out of 5 by from This was the first time EVER it was so difficult This was the first time EVER it was so difficult. Very confusing
Date published: 2022-03-10
All TurboTax® Offerings Reviews - Page 9383
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Estoy muy contenta con el servicio Muy buena experiencia. El experto de impuestos demostro tener conocimiento del tema, me ayudo mucho.
Date published: 2022-03-10
Rated 3 out of 5 by from Disappointed this year Taxes are too complicated and it is getting to the point you need a turbotax class in order to complete the return. When errors occur, more definition is needed in order to clear the error.
Date published: 2022-03-10
Rated 3 out of 5 by from Turbo tax is okay to use Turbo tax disclose all the fees I had to pay. State file was free but there is a huge charge for using a credit card to pay Fed taxes, and other fees for getting a refund from state. So these fees should be disclosed when people are looking to buy this product.
Date published: 2022-03-10
Rated 5 out of 5 by from Love TurboTax The process could not have been easier. Very intuitive interface.
Date published: 2022-03-10
Rated 5 out of 5 by from Travis is the best Travis was by far the best customer service representative I have ever had the pleaser of working with!!! He had me laughing through an experience that would normally make me pull my hair out... Thank You
Date published: 2022-03-10
Rated 5 out of 5 by from Great I did my taxes all by myself and now it's finally over
Date published: 2022-03-10
Rated 4 out of 5 by from Good work! Robin was super helpful and contacted me ASAP when extra documents/information were needed. Code word: Banana!
Date published: 2022-03-10
Rated 5 out of 5 by from Turbo taxes full service I was so happy at first I didn't want to pay something but doing your business taxes are hard , but to be sure you should go the professional ,she got me big refund back
Date published: 2022-03-10
Rated 4 out of 5 by from TurboTax Helps! I think the experts are professional! But Some times their schedule might be tricky.
Date published: 2022-03-10
Rated 2 out of 5 by from This was the first time EVER it was so difficult This was the first time EVER it was so difficult. Very confusing
Date published: 2022-03-10
All TurboTax® Offerings Reviews - Page 9383