TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281681 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from User Friendly! TurboTax was very easy to use for a first-time filer. Thanks for the help!
Date published: 2021-03-03
Rated 5 out of 5 by from Yes to TurbTax This was my first time using this program and I was nervous since I have no idea what I am doing but it was very self explanatory and user-friendly. I was guided every step of the way and even when I needed help with terminology, the little chat box was there for assistance
Date published: 2021-03-03
Rated 4 out of 5 by from Turbotax is pretty good It was my first time filing taxes. Needless to say, it was a little scary, but TurboTax was very helpful and informative. I did get lost at one point but using those helpful more info popups I was able to figure it all out.
Date published: 2021-03-03
Rated 5 out of 5 by from Easy Easy and quick to use. No issues at all. Would definitely recommend.
Date published: 2021-03-03
Rated 5 out of 5 by from 8 Years and Counting I have been a customer of Turbo Tax for the past 8 years. This was my first experiment with Full service Basic and my experience was the same as past years: excellent!
Date published: 2021-03-03
Rated 5 out of 5 by from 1099K and a Turbo Tax Expert Saved the Day As an Ebay seller, I was hit hard when the State changed its reporting requirements and issued a 1099K. I opted - for the first time - to use a Turbo Tax Expert, vs. doing my taxes myself on Turbo Tax. The expert was absolutely instrumental in making sure I had the maximum deductions on my return. With her recommendations, I managed to get a small return vs. paying $2000. And the fee was very reasonable. So grateful and relieved!
Date published: 2021-03-03
Rated 5 out of 5 by from Easy to set up and use Turbo Tax has been a life saver! The program takes the user step by step using easy questions to complete your return. I am a sold customer and will continue to use it each year.
Date published: 2021-03-03
Rated 1 out of 5 by from Turbo tax is glitchy I had a god awful experience full of lag and missing continue buttons. I will never use this site again.
Date published: 2021-03-03
Rated 4 out of 5 by from Turbo Tax filing Turbo tax filing is so easy and doesn't take forever to do. I like that they cover all types of incomes and tax situations.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Is Quick & Informative Melissa gave great information and I let her see on my pc. Which made it so much easier. Especially, with having the stimulus and other income that I wasn't sure how to report!
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 9381
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from User Friendly! TurboTax was very easy to use for a first-time filer. Thanks for the help!
Date published: 2021-03-03
Rated 5 out of 5 by from Yes to TurbTax This was my first time using this program and I was nervous since I have no idea what I am doing but it was very self explanatory and user-friendly. I was guided every step of the way and even when I needed help with terminology, the little chat box was there for assistance
Date published: 2021-03-03
Rated 4 out of 5 by from Turbotax is pretty good It was my first time filing taxes. Needless to say, it was a little scary, but TurboTax was very helpful and informative. I did get lost at one point but using those helpful more info popups I was able to figure it all out.
Date published: 2021-03-03
Rated 5 out of 5 by from Easy Easy and quick to use. No issues at all. Would definitely recommend.
Date published: 2021-03-03
Rated 5 out of 5 by from 8 Years and Counting I have been a customer of Turbo Tax for the past 8 years. This was my first experiment with Full service Basic and my experience was the same as past years: excellent!
Date published: 2021-03-03
Rated 5 out of 5 by from 1099K and a Turbo Tax Expert Saved the Day As an Ebay seller, I was hit hard when the State changed its reporting requirements and issued a 1099K. I opted - for the first time - to use a Turbo Tax Expert, vs. doing my taxes myself on Turbo Tax. The expert was absolutely instrumental in making sure I had the maximum deductions on my return. With her recommendations, I managed to get a small return vs. paying $2000. And the fee was very reasonable. So grateful and relieved!
Date published: 2021-03-03
Rated 5 out of 5 by from Easy to set up and use Turbo Tax has been a life saver! The program takes the user step by step using easy questions to complete your return. I am a sold customer and will continue to use it each year.
Date published: 2021-03-03
Rated 1 out of 5 by from Turbo tax is glitchy I had a god awful experience full of lag and missing continue buttons. I will never use this site again.
Date published: 2021-03-03
Rated 4 out of 5 by from Turbo Tax filing Turbo tax filing is so easy and doesn't take forever to do. I like that they cover all types of incomes and tax situations.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Is Quick & Informative Melissa gave great information and I let her see on my pc. Which made it so much easier. Especially, with having the stimulus and other income that I wasn't sure how to report!
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 9381