TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
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Rated 4 out of 5 by PFPStoneMtn from Use Turbo Tax every year Easy to use and guides the user through all the steps. Only issue is when it comes to the payment screen. Very difficult to see all the options and to use correctly.
Date published: 2023-02-27
Rated 3 out of 5 by Mexian from Easy Easy to use courage is the key Can do attitude will help overcome
Date published: 2023-02-27
Rated 4 out of 5 by ixtedf from Turbo Tax First time I used Turbotax. My taxes are not complicated with only one W2 and seven 1099's. Have been paying an accountant about $500 every year to process. Turbotax was easy for me to use. We had one issue that I needed live help for and I only had to wait minutes for a call back. Live assistants were knowledgeable and polite. My only complaint was the charge tricks at the end. Turbotax offered to deduct my preparation charge from my Federal tax return. At the very end I realized that would cost me an extra $40 +/- ! That TRICK cost you one star.
Date published: 2023-02-27
Rated 5 out of 5 by LarryMelvin from Excellent Format and Service Turbo Tax has the tax process very well organized. It would be difficult to make mistakes. I have used their format every year since my retirement
Date published: 2023-02-27
Rated 4 out of 5 by stuck in the snow from Live help is great but you pay a lot for it The Live expert was amazing, however you pay a lot for it. Filing at $49 per state when you have worked in more than one state, along with getting Live help is very expensive. It would have been cheaper to go to H& R Block. There is just no reason for the fees to continue to climb. We have used TurboTax for many years and appreciate the ease of it, but are disappointed at the price increases.
Date published: 2023-02-27
Rated 4 out of 5 by RG RICHARDS III from TURBO TAX IS GREAT TURBO TAX MADE DOING MY TAXES THIS YEAR EASY AND FAST
Date published: 2023-02-27
Rated 5 out of 5 by Deedee from Alabama from Love Turbo Tax. It's simply the best. I just went online to Intuit and started my taxes. It was simple and completed
Date published: 2023-02-27
Rated 5 out of 5 by DASLC20223 from Simple and Helpful! Carmen was excellent help and resourceful! Thank you for your help
Date published: 2023-02-27
Rated 4 out of 5 by Wallyjt from Experience was Okay Process was lengthy but it guided me throughout the process.
Date published: 2023-02-27
Rated 5 out of 5 by EJAguilera from great service,Sheron helpful,kind and polite.....all questions answered thank you
All TurboTax® Offerings Reviews - Page 9381
Date published: 2023-02-27
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by PFPStoneMtn from Use Turbo Tax every year Easy to use and guides the user through all the steps. Only issue is when it comes to the payment screen. Very difficult to see all the options and to use correctly.
Date published: 2023-02-27
Rated 3 out of 5 by Mexian from Easy Easy to use courage is the key Can do attitude will help overcome
Date published: 2023-02-27
Rated 4 out of 5 by ixtedf from Turbo Tax First time I used Turbotax. My taxes are not complicated with only one W2 and seven 1099's. Have been paying an accountant about $500 every year to process. Turbotax was easy for me to use. We had one issue that I needed live help for and I only had to wait minutes for a call back. Live assistants were knowledgeable and polite. My only complaint was the charge tricks at the end. Turbotax offered to deduct my preparation charge from my Federal tax return. At the very end I realized that would cost me an extra $40 +/- ! That TRICK cost you one star.
Date published: 2023-02-27
Rated 5 out of 5 by LarryMelvin from Excellent Format and Service Turbo Tax has the tax process very well organized. It would be difficult to make mistakes. I have used their format every year since my retirement
Date published: 2023-02-27
Rated 4 out of 5 by stuck in the snow from Live help is great but you pay a lot for it The Live expert was amazing, however you pay a lot for it. Filing at $49 per state when you have worked in more than one state, along with getting Live help is very expensive. It would have been cheaper to go to H& R Block. There is just no reason for the fees to continue to climb. We have used TurboTax for many years and appreciate the ease of it, but are disappointed at the price increases.
Date published: 2023-02-27
Rated 4 out of 5 by RG RICHARDS III from TURBO TAX IS GREAT TURBO TAX MADE DOING MY TAXES THIS YEAR EASY AND FAST
Date published: 2023-02-27
Rated 5 out of 5 by Deedee from Alabama from Love Turbo Tax. It's simply the best. I just went online to Intuit and started my taxes. It was simple and completed
Date published: 2023-02-27
Rated 5 out of 5 by DASLC20223 from Simple and Helpful! Carmen was excellent help and resourceful! Thank you for your help
Date published: 2023-02-27
Rated 4 out of 5 by Wallyjt from Experience was Okay Process was lengthy but it guided me throughout the process.
Date published: 2023-02-27
Rated 5 out of 5 by EJAguilera from great service,Sheron helpful,kind and polite.....all questions answered thank you
All TurboTax® Offerings Reviews - Page 9381
Date published: 2023-02-27