TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 4 out of 5 by from Use Turbo Tax every year Easy to use and guides the user through all the steps. Only issue is when it comes to the payment screen. Very difficult to see all the options and to use correctly.
Date published: 2023-02-27
Rated 3 out of 5 by from Easy Easy to use courage is the key Can do attitude will help overcome
Date published: 2023-02-27
Rated 4 out of 5 by from Turbo Tax First time I used Turbotax. My taxes are not complicated with only one W2 and seven 1099's. Have been paying an accountant about $500 every year to process. Turbotax was easy for me to use. We had one issue that I needed live help for and I only had to wait minutes for a call back. Live assistants were knowledgeable and polite. My only complaint was the charge tricks at the end. Turbotax offered to deduct my preparation charge from my Federal tax return. At the very end I realized that would cost me an extra $40 +/- ! That TRICK cost you one star.
Date published: 2023-02-27
Rated 5 out of 5 by from Excellent Format and Service Turbo Tax has the tax process very well organized. It would be difficult to make mistakes. I have used their format every year since my retirement
Date published: 2023-02-27
Rated 4 out of 5 by from Live help is great but you pay a lot for it The Live expert was amazing, however you pay a lot for it. Filing at $49 per state when you have worked in more than one state, along with getting Live help is very expensive. It would have been cheaper to go to H& R Block. There is just no reason for the fees to continue to climb. We have used TurboTax for many years and appreciate the ease of it, but are disappointed at the price increases.
Date published: 2023-02-27
Rated 4 out of 5 by from TURBO TAX IS GREAT TURBO TAX MADE DOING MY TAXES THIS YEAR EASY AND FAST
Date published: 2023-02-27
Rated 5 out of 5 by from Love Turbo Tax. It's simply the best. I just went online to Intuit and started my taxes. It was simple and completed
Date published: 2023-02-27
Rated 5 out of 5 by from Simple and Helpful! Carmen was excellent help and resourceful! Thank you for your help
Date published: 2023-02-27
Rated 4 out of 5 by from Experience was Okay Process was lengthy but it guided me throughout the process.
Date published: 2023-02-27
Rated 5 out of 5 by from great service,Sheron helpful,kind and polite.....all questions answered thank you
Date published: 2023-02-27
All TurboTax® Offerings Reviews - Page 9381
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Use Turbo Tax every year Easy to use and guides the user through all the steps. Only issue is when it comes to the payment screen. Very difficult to see all the options and to use correctly.
Date published: 2023-02-27
Rated 3 out of 5 by from Easy Easy to use courage is the key Can do attitude will help overcome
Date published: 2023-02-27
Rated 4 out of 5 by from Turbo Tax First time I used Turbotax. My taxes are not complicated with only one W2 and seven 1099's. Have been paying an accountant about $500 every year to process. Turbotax was easy for me to use. We had one issue that I needed live help for and I only had to wait minutes for a call back. Live assistants were knowledgeable and polite. My only complaint was the charge tricks at the end. Turbotax offered to deduct my preparation charge from my Federal tax return. At the very end I realized that would cost me an extra $40 +/- ! That TRICK cost you one star.
Date published: 2023-02-27
Rated 5 out of 5 by from Excellent Format and Service Turbo Tax has the tax process very well organized. It would be difficult to make mistakes. I have used their format every year since my retirement
Date published: 2023-02-27
Rated 4 out of 5 by from Live help is great but you pay a lot for it The Live expert was amazing, however you pay a lot for it. Filing at $49 per state when you have worked in more than one state, along with getting Live help is very expensive. It would have been cheaper to go to H& R Block. There is just no reason for the fees to continue to climb. We have used TurboTax for many years and appreciate the ease of it, but are disappointed at the price increases.
Date published: 2023-02-27
Rated 4 out of 5 by from TURBO TAX IS GREAT TURBO TAX MADE DOING MY TAXES THIS YEAR EASY AND FAST
Date published: 2023-02-27
Rated 5 out of 5 by from Love Turbo Tax. It's simply the best. I just went online to Intuit and started my taxes. It was simple and completed
Date published: 2023-02-27
Rated 5 out of 5 by from Simple and Helpful! Carmen was excellent help and resourceful! Thank you for your help
Date published: 2023-02-27
Rated 4 out of 5 by from Experience was Okay Process was lengthy but it guided me throughout the process.
Date published: 2023-02-27
Rated 5 out of 5 by from great service,Sheron helpful,kind and polite.....all questions answered thank you
Date published: 2023-02-27
All TurboTax® Offerings Reviews - Page 9381