TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy as pie I did my taxes quick and easy. Turbo tax is self explainatory and easy to use
Date published: 2021-02-22
Rated 5 out of 5 by from Best is yet to come I love using TurboTax because it makes it easy for me to take my time and enter all of my information. It also makes it easy for self-employed peoples information to be transferred from QuickBooks over to TurboTax. There's still a few kinks to work out with that transfer but the best is yet to come.
Date published: 2021-02-22
Rated 5 out of 5 by from Always easy I have been using Turbo tax for 15 years and it gets easier every year
Date published: 2021-02-22
Rated 4 out of 5 by from Smooth process I had a great experience preparing on turbotax. It was a smooth process. I had one issue but it was on my end.. overall they made the experience an easy one.
Date published: 2021-02-22
Rated 2 out of 5 by from city administrator The upgrades with this year's version of Turbotax were cumbersome, not user friendly, time consuming, money wasting - need I go on? Did two returns. Would NOT import last year's return for one but did for the other. You now have to sign out and create a new account for another return. Maneuvering was more difficult than in my past 25 years of using Turbotax. It said up to five returns per purchase. Both of us had to pay the Turbotax purchase fee. The additional fee of using a credit card to pay the federal tax payment was nearly $90. We opted to delay payment to prevent overdrawing our account while waiting for the state refund. My daughter's simple return had fees of $120. I will NEVER use Turbotax again after at least 25 years of an excellent product. VERY VERY disappointed.
Date published: 2021-02-22
Rated 4 out of 5 by from good tax program easy to use. will recommend to grandparents, this could help them
Date published: 2021-02-22
Rated 5 out of 5 by from Great Job It was great. Olga was fantastic. She helped solve my problem in just a couple of minutes.
Date published: 2021-02-22
Rated 5 out of 5 by from EASY AND SIMPLE ALWAYS SIMPLE, FAST ANS ACCURATE! WOULD RECCOMEND ANYONE!
Date published: 2021-02-22
Rated 4 out of 5 by from Turbo Tax is exceptionally helpful I have consistently used turbotax for filing my taxes for 6 years running. I have never once ran into an issue with my taxes.
Date published: 2021-02-22
Rated 5 out of 5 by from I love Turbo Tax! I am a long time user of Turbo tax. It is user friendly, efficient and reasonably priced.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 9379
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy as pie I did my taxes quick and easy. Turbo tax is self explainatory and easy to use
Date published: 2021-02-22
Rated 5 out of 5 by from Best is yet to come I love using TurboTax because it makes it easy for me to take my time and enter all of my information. It also makes it easy for self-employed peoples information to be transferred from QuickBooks over to TurboTax. There's still a few kinks to work out with that transfer but the best is yet to come.
Date published: 2021-02-22
Rated 5 out of 5 by from Always easy I have been using Turbo tax for 15 years and it gets easier every year
Date published: 2021-02-22
Rated 4 out of 5 by from Smooth process I had a great experience preparing on turbotax. It was a smooth process. I had one issue but it was on my end.. overall they made the experience an easy one.
Date published: 2021-02-22
Rated 2 out of 5 by from city administrator The upgrades with this year's version of Turbotax were cumbersome, not user friendly, time consuming, money wasting - need I go on? Did two returns. Would NOT import last year's return for one but did for the other. You now have to sign out and create a new account for another return. Maneuvering was more difficult than in my past 25 years of using Turbotax. It said up to five returns per purchase. Both of us had to pay the Turbotax purchase fee. The additional fee of using a credit card to pay the federal tax payment was nearly $90. We opted to delay payment to prevent overdrawing our account while waiting for the state refund. My daughter's simple return had fees of $120. I will NEVER use Turbotax again after at least 25 years of an excellent product. VERY VERY disappointed.
Date published: 2021-02-22
Rated 4 out of 5 by from good tax program easy to use. will recommend to grandparents, this could help them
Date published: 2021-02-22
Rated 5 out of 5 by from Great Job It was great. Olga was fantastic. She helped solve my problem in just a couple of minutes.
Date published: 2021-02-22
Rated 5 out of 5 by from EASY AND SIMPLE ALWAYS SIMPLE, FAST ANS ACCURATE! WOULD RECCOMEND ANYONE!
Date published: 2021-02-22
Rated 4 out of 5 by from Turbo Tax is exceptionally helpful I have consistently used turbotax for filing my taxes for 6 years running. I have never once ran into an issue with my taxes.
Date published: 2021-02-22
Rated 5 out of 5 by from I love Turbo Tax! I am a long time user of Turbo tax. It is user friendly, efficient and reasonably priced.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 9379