TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from Too many problems filing online! It was easy and great until I tried to file online. Called help line 3 times, first two said the problem had been resolved. It hadn't. Finally talked with Matthew W. in Georgia, he was very helpful and tried everything to resolve problem. He advised me to mail in my returns, because issue probably won't get resolved by tax deadline!
Date published: 2022-04-04
Rated 5 out of 5 by from Turbo Tax My first time using it and it was easy.I will recommend it to people.
Date published: 2022-04-04
Rated 5 out of 5 by from TURBO TAX HAS COME THROUGH, IT'S EXCEPTIONAL!! MANUAEL WAS VERY HELPFUL AND EXCEEDED IN HIS JOB TO GET MY TAXES E-FILED.
Date published: 2022-04-04
Rated 5 out of 5 by from I love Turbo Tax So easy to use, they ask you all the questions and make sure you send an accurate tax return
Date published: 2022-04-04
Rated 5 out of 5 by from excellent Very easy for me to use and make corrections when my initial taxes got rejected
Date published: 2022-04-04
Rated 5 out of 5 by from Turbo Tax is Awesome with experts like Irma This is the first year I used the Full Service and my expert answered all my questions and explained step by step until she was comfortable that I understood exactly how my return was being processed
Date published: 2022-04-04
Rated 5 out of 5 by from TurboTax worked well, great service I had a wonderful experience working with Ray, a tax expert through TurboTax, via phone. He spent almost two hours ensuring we got our state by state information cleared up.
Date published: 2022-04-04
Rated 5 out of 5 by from easy to use Turbo tax was easy to use as a medical student. I've used it the past several years
Date published: 2022-04-04
Rated 4 out of 5 by from Asking for Automatic Conversion of Married Returns I would like to see an automatic calculation for Married Filing Separate Returns based on Married Filing Combined Return, that can be initiated by just pressing an option button. This will require all entries to be name-tacked, which is not currently done by the Turbo Tax Software. I also found that while trying Married Filing Separate Returns and asking for Standard Deduction for both Federal and State Returns, the software forced the Maryland State Return for one of spouses to Itemized Deduction because that was better. The software should have clarified that the two spouses using different ways of deduction and different from the Federal Returns is acceptable (if that is so), and then giving the user the choice. Moreover, while maneuvering the Separate Returns, I found the spouse's return quite troublesome to handle, even after separating all downloaded files. I would really like to see an automatic changeover from combined to separate returns.
Date published: 2022-04-04
Rated 5 out of 5 by from Awesom Very easy to use. Will remind to friends. nnnnnnnnnnnnnnnnnnnnnnnnnn
Date published: 2022-04-04
All TurboTax® Offerings Reviews - Page 9377
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Too many problems filing online! It was easy and great until I tried to file online. Called help line 3 times, first two said the problem had been resolved. It hadn't. Finally talked with Matthew W. in Georgia, he was very helpful and tried everything to resolve problem. He advised me to mail in my returns, because issue probably won't get resolved by tax deadline!
Date published: 2022-04-04
Rated 5 out of 5 by from Turbo Tax My first time using it and it was easy.I will recommend it to people.
Date published: 2022-04-04
Rated 5 out of 5 by from TURBO TAX HAS COME THROUGH, IT'S EXCEPTIONAL!! MANUAEL WAS VERY HELPFUL AND EXCEEDED IN HIS JOB TO GET MY TAXES E-FILED.
Date published: 2022-04-04
Rated 5 out of 5 by from I love Turbo Tax So easy to use, they ask you all the questions and make sure you send an accurate tax return
Date published: 2022-04-04
Rated 5 out of 5 by from excellent Very easy for me to use and make corrections when my initial taxes got rejected
Date published: 2022-04-04
Rated 5 out of 5 by from Turbo Tax is Awesome with experts like Irma This is the first year I used the Full Service and my expert answered all my questions and explained step by step until she was comfortable that I understood exactly how my return was being processed
Date published: 2022-04-04
Rated 5 out of 5 by from TurboTax worked well, great service I had a wonderful experience working with Ray, a tax expert through TurboTax, via phone. He spent almost two hours ensuring we got our state by state information cleared up.
Date published: 2022-04-04
Rated 5 out of 5 by from easy to use Turbo tax was easy to use as a medical student. I've used it the past several years
Date published: 2022-04-04
Rated 4 out of 5 by from Asking for Automatic Conversion of Married Returns I would like to see an automatic calculation for Married Filing Separate Returns based on Married Filing Combined Return, that can be initiated by just pressing an option button. This will require all entries to be name-tacked, which is not currently done by the Turbo Tax Software. I also found that while trying Married Filing Separate Returns and asking for Standard Deduction for both Federal and State Returns, the software forced the Maryland State Return for one of spouses to Itemized Deduction because that was better. The software should have clarified that the two spouses using different ways of deduction and different from the Federal Returns is acceptable (if that is so), and then giving the user the choice. Moreover, while maneuvering the Separate Returns, I found the spouse's return quite troublesome to handle, even after separating all downloaded files. I would really like to see an automatic changeover from combined to separate returns.
Date published: 2022-04-04
Rated 5 out of 5 by from Awesom Very easy to use. Will remind to friends. nnnnnnnnnnnnnnnnnnnnnnnnnn
Date published: 2022-04-04
All TurboTax® Offerings Reviews - Page 9377