TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from TurboTax to the Max TurboTax is an easy to use system for me to do my taxes and to ensure that tI don't have any errors. They review it even before consider an expert
Date published: 2023-02-27
Rated 5 out of 5 by from Turbo Tax is a most excellent service Turbo Tax is accurate and the expert staff are quick and thorough in addressing questions and checking for accuracy.
Date published: 2023-02-27
Rated 4 out of 5 by from Loving TurboTax Been using TurboTax for about ten years. Very intuitive and easy to use.
Date published: 2023-02-27
Rated 5 out of 5 by from Taxes are finally done A simple streamline process to file my taxes hopefully it's this easy next year
Date published: 2023-02-27
Rated 3 out of 5 by from Imports Don't Work It took multiple attempts and tries to successfully download my Fidelity Investment forms. I had to restart Turbo Tax several times and try various help methods that others recommended. However those prove unsuccessful and I tried some things on my own. It is a real shame that this function is not clean. I will be considering other methods of tax filing in the future.
Date published: 2023-02-27
Rated 5 out of 5 by from Another Great year of Filing using TurboTax I feel much better using a Turbo tax expert to help me with filing my taxes, especially when I have had stock losses for the prior year as I know everything will be entered correctly
Date published: 2023-02-27
Rated 5 out of 5 by from Quick and easy Very quick easy and as far as I can see accurate I loved it
Date published: 2023-02-27
Rated 5 out of 5 by from GREAT SOFTWARE Have been using Turbotax for many years. It does admirable job keeping everything in order. Thank you.
Date published: 2023-02-27
Rated 3 out of 5 by from Turbotax is still too rough around the edges After many years of using Turbotax desktop and then Online, I have to say it is still far too rough around the edges meaning there are too many issues where errors and instructions for resolving them are unclear or totally lacking any meaningful guidance. Also, it remains supremely annoying that when you file your federal return and get to the state print page (but have not even actually printed your state return) TurboTax locks out the main sections and the only way to get back to your returns is to attempt to Amend (which is not what you necessarily want to do and often can't even do that because you're not yet eligible); the only way to get back to your returns is to click "Add State" button at the bottom (which is misleading). Why can't TurboTax just rename that button to "Return to Taxes" or something. I had to waste time searching online, in the forums and eventually call in for customer support just to get back to my returns so I could attempt to file or print my state returns. Also, it's often useful to go back to your returns to review in order to determine whether you may even need to amend in the future. Why TurboTax attempts to lock you out of your taxes is beyond me and reason enough to switch tax software.
Date published: 2023-02-27
Rated 5 out of 5 by from Turbo tax is Super It was very easy and was explained very clearly felt comfortable.
Date published: 2023-02-27
All TurboTax® Offerings Reviews - Page 9374
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax to the Max TurboTax is an easy to use system for me to do my taxes and to ensure that tI don't have any errors. They review it even before consider an expert
Date published: 2023-02-27
Rated 5 out of 5 by from Turbo Tax is a most excellent service Turbo Tax is accurate and the expert staff are quick and thorough in addressing questions and checking for accuracy.
Date published: 2023-02-27
Rated 4 out of 5 by from Loving TurboTax Been using TurboTax for about ten years. Very intuitive and easy to use.
Date published: 2023-02-27
Rated 5 out of 5 by from Taxes are finally done A simple streamline process to file my taxes hopefully it's this easy next year
Date published: 2023-02-27
Rated 3 out of 5 by from Imports Don't Work It took multiple attempts and tries to successfully download my Fidelity Investment forms. I had to restart Turbo Tax several times and try various help methods that others recommended. However those prove unsuccessful and I tried some things on my own. It is a real shame that this function is not clean. I will be considering other methods of tax filing in the future.
Date published: 2023-02-27
Rated 5 out of 5 by from Another Great year of Filing using TurboTax I feel much better using a Turbo tax expert to help me with filing my taxes, especially when I have had stock losses for the prior year as I know everything will be entered correctly
Date published: 2023-02-27
Rated 5 out of 5 by from Quick and easy Very quick easy and as far as I can see accurate I loved it
Date published: 2023-02-27
Rated 5 out of 5 by from GREAT SOFTWARE Have been using Turbotax for many years. It does admirable job keeping everything in order. Thank you.
Date published: 2023-02-27
Rated 3 out of 5 by from Turbotax is still too rough around the edges After many years of using Turbotax desktop and then Online, I have to say it is still far too rough around the edges meaning there are too many issues where errors and instructions for resolving them are unclear or totally lacking any meaningful guidance. Also, it remains supremely annoying that when you file your federal return and get to the state print page (but have not even actually printed your state return) TurboTax locks out the main sections and the only way to get back to your returns is to attempt to Amend (which is not what you necessarily want to do and often can't even do that because you're not yet eligible); the only way to get back to your returns is to click "Add State" button at the bottom (which is misleading). Why can't TurboTax just rename that button to "Return to Taxes" or something. I had to waste time searching online, in the forums and eventually call in for customer support just to get back to my returns so I could attempt to file or print my state returns. Also, it's often useful to go back to your returns to review in order to determine whether you may even need to amend in the future. Why TurboTax attempts to lock you out of your taxes is beyond me and reason enough to switch tax software.
Date published: 2023-02-27
Rated 5 out of 5 by from Turbo tax is Super It was very easy and was explained very clearly felt comfortable.
Date published: 2023-02-27
All TurboTax® Offerings Reviews - Page 9374