TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Recommended CHANDRA WAS EXCELLENT AND VERY HELPFUL EVEN PATRICIA WAS.AWESOME.WHEN SHE MATCHED ME TO MY.TAX EXPERT
Date published: 2023-02-26
Rated 5 out of 5 by from Easy to use Easy to use, walks you through everything and answers any questions.
Date published: 2023-02-26
Rated 4 out of 5 by from Quick TurboTax The quick way to file was slower because: 1. Each time I had to go back to continue my form so I could type in info myself;last year that button appeared on the first screen 2. I entered Department of Treasury bonds interest;every time I entered interest for other reasons, it brought up the bonds interest and I had to confirm it four times. A waste of time. 3. Don't like the fact the cost does not appear before taxes are done;seems cheaper if I bought Turbo Tax from Costco rather than bring all info forward from last year
Date published: 2023-02-26
Rated 5 out of 5 by from Another one and Done! I have been using Turbo Tax since the 1990s every year it gets better and easier took less than 2 hours!
Date published: 2023-02-26
Rated 4 out of 5 by from Long time Satisfied Customer I've used TurboTax for 10 years. The first couple years I also did paper since I'm a stickler for tax law and very untrusting (LOL!) . The numbers came up the same - or at the least I was able to get TurboTax to do what I wanted. One change this year that I didn't like is that I didn't have an outline of the entire document so I could jump directly to whatever section I wanted. But still a great product.
Date published: 2023-02-26
Rated 5 out of 5 by from Turbo Tax is quick and easy to use. I couldn't have done this without your expertise help.
Date published: 2023-02-26
Rated 5 out of 5 by from TurboTax Customer Service - AMAZING My tax returns looked a little off so I reached out to customer service. Yvonne called me in about 5 minutes from me messaging them. She was AMAZING! She is so sweet and helpful. She troubleshooted and resolved the issue quickly and helped me understand my taxes (I am new to this). I would recommend turbotax to anyone! I am so impressed and happy with the service.
Date published: 2023-02-26
Rated 5 out of 5 by from TurboTax is awesome and very helpful I really enjoyed using Turbotax, the service was good and the representatives were extremely helpful.
Date published: 2023-02-26
Rated 5 out of 5 by from Year after year, TurboTax Online is Awesome! Just love TurboTax Online. It's very user-friendly, has a bit of levity injected in the prompts and breaks, and makes this annual chore much easier to do.
Date published: 2023-02-26
Rated 5 out of 5 by from Turbo Tax makes an annoying task relatively easy Turbo Tax makes an unpleasant task efficient and easy to complete.
Date published: 2023-02-26
All TurboTax® Offerings Reviews - Page 9373
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Recommended CHANDRA WAS EXCELLENT AND VERY HELPFUL EVEN PATRICIA WAS.AWESOME.WHEN SHE MATCHED ME TO MY.TAX EXPERT
Date published: 2023-02-26
Rated 5 out of 5 by from Easy to use Easy to use, walks you through everything and answers any questions.
Date published: 2023-02-26
Rated 4 out of 5 by from Quick TurboTax The quick way to file was slower because: 1. Each time I had to go back to continue my form so I could type in info myself;last year that button appeared on the first screen 2. I entered Department of Treasury bonds interest;every time I entered interest for other reasons, it brought up the bonds interest and I had to confirm it four times. A waste of time. 3. Don't like the fact the cost does not appear before taxes are done;seems cheaper if I bought Turbo Tax from Costco rather than bring all info forward from last year
Date published: 2023-02-26
Rated 5 out of 5 by from Another one and Done! I have been using Turbo Tax since the 1990s every year it gets better and easier took less than 2 hours!
Date published: 2023-02-26
Rated 4 out of 5 by from Long time Satisfied Customer I've used TurboTax for 10 years. The first couple years I also did paper since I'm a stickler for tax law and very untrusting (LOL!) . The numbers came up the same - or at the least I was able to get TurboTax to do what I wanted. One change this year that I didn't like is that I didn't have an outline of the entire document so I could jump directly to whatever section I wanted. But still a great product.
Date published: 2023-02-26
Rated 5 out of 5 by from Turbo Tax is quick and easy to use. I couldn't have done this without your expertise help.
Date published: 2023-02-26
Rated 5 out of 5 by from TurboTax Customer Service - AMAZING My tax returns looked a little off so I reached out to customer service. Yvonne called me in about 5 minutes from me messaging them. She was AMAZING! She is so sweet and helpful. She troubleshooted and resolved the issue quickly and helped me understand my taxes (I am new to this). I would recommend turbotax to anyone! I am so impressed and happy with the service.
Date published: 2023-02-26
Rated 5 out of 5 by from TurboTax is awesome and very helpful I really enjoyed using Turbotax, the service was good and the representatives were extremely helpful.
Date published: 2023-02-26
Rated 5 out of 5 by from Year after year, TurboTax Online is Awesome! Just love TurboTax Online. It's very user-friendly, has a bit of levity injected in the prompts and breaks, and makes this annual chore much easier to do.
Date published: 2023-02-26
Rated 5 out of 5 by from Turbo Tax makes an annoying task relatively easy Turbo Tax makes an unpleasant task efficient and easy to complete.
Date published: 2023-02-26
All TurboTax® Offerings Reviews - Page 9373