TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 4 out of 5 by from medicine for my headache making 70000 pages of tax code look easy. thanks turbo tax
Date published: 2021-03-01
Rated 5 out of 5 by from Turbotax is awesome! It was too easy! it guides you step by step and I was done filing my taxes in a Turbotax-minute.
Date published: 2021-03-01
Rated 5 out of 5 by from This is my 4 year and I love it Very simple accurate and easy. I been using for 4 years now and haven’t had any issues.
Date published: 2021-03-01
Rated 1 out of 5 by from This filing experience was the worst! I kept getting an error when the system was reviewing my federal tax information. So I would log out, log back in, turn it on and off, delete and re-enter, then just start over and I would still get this error. So I called the customer service who had no idea what the problem was. I was on hold for approximately 20 minutes. Then they had me just delete a form and re-enter just that form. And it seemed to have pushed it through. I thought maybe they had done something on their end. So I get all the way to the point of filing. I have already paid. The system does a final review and I get the same error code. Turns out the system kept adding in another W-2 line and doubling one of my values for another form, Ultimately holding the system up, but also gipping me on some of my refund due to the doubled value. This is my 6th year of turbo tax, the last few years were quick and easy. This year has been time consuming and difficult to work with. May not be back next year.
Date published: 2021-03-01
Rated 5 out of 5 by from 20+ Year Turbo Tax User Easy to navigate, catches places the I might have missed. I have used Turbo Tax for more than 20 years and really trust this product.
Date published: 2021-03-01
Rated 5 out of 5 by from First time I tried Turbo Tax it was easy The filing went easy the explanations precise and easy to understand. I just wish I had refund coming. I am paying more in Taxes than Trump and Amazon.
Date published: 2021-03-01
Rated 5 out of 5 by from Outstanding!!! Easy to use. I have been using it for over ten years. Great work team.
Date published: 2021-03-01
Rated 4 out of 5 by from Turbo Tax is Terrific !! I filed on line & it was quick & easy. I have recommended it to family & friends ! Thanks !
Date published: 2021-03-01
Rated 5 out of 5 by from use it every year so easy to use every year - very innovative technology
Date published: 2021-03-01
Rated 4 out of 5 by from Awesome Very simple to use. I have used turbo tax for years never been disappointed.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 9369
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from medicine for my headache making 70000 pages of tax code look easy. thanks turbo tax
Date published: 2021-03-01
Rated 5 out of 5 by from Turbotax is awesome! It was too easy! it guides you step by step and I was done filing my taxes in a Turbotax-minute.
Date published: 2021-03-01
Rated 5 out of 5 by from This is my 4 year and I love it Very simple accurate and easy. I been using for 4 years now and haven’t had any issues.
Date published: 2021-03-01
Rated 1 out of 5 by from This filing experience was the worst! I kept getting an error when the system was reviewing my federal tax information. So I would log out, log back in, turn it on and off, delete and re-enter, then just start over and I would still get this error. So I called the customer service who had no idea what the problem was. I was on hold for approximately 20 minutes. Then they had me just delete a form and re-enter just that form. And it seemed to have pushed it through. I thought maybe they had done something on their end. So I get all the way to the point of filing. I have already paid. The system does a final review and I get the same error code. Turns out the system kept adding in another W-2 line and doubling one of my values for another form, Ultimately holding the system up, but also gipping me on some of my refund due to the doubled value. This is my 6th year of turbo tax, the last few years were quick and easy. This year has been time consuming and difficult to work with. May not be back next year.
Date published: 2021-03-01
Rated 5 out of 5 by from 20+ Year Turbo Tax User Easy to navigate, catches places the I might have missed. I have used Turbo Tax for more than 20 years and really trust this product.
Date published: 2021-03-01
Rated 5 out of 5 by from First time I tried Turbo Tax it was easy The filing went easy the explanations precise and easy to understand. I just wish I had refund coming. I am paying more in Taxes than Trump and Amazon.
Date published: 2021-03-01
Rated 5 out of 5 by from Outstanding!!! Easy to use. I have been using it for over ten years. Great work team.
Date published: 2021-03-01
Rated 4 out of 5 by from Turbo Tax is Terrific !! I filed on line & it was quick & easy. I have recommended it to family & friends ! Thanks !
Date published: 2021-03-01
Rated 5 out of 5 by from use it every year so easy to use every year - very innovative technology
Date published: 2021-03-01
Rated 4 out of 5 by from Awesome Very simple to use. I have used turbo tax for years never been disappointed.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 9369