TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Easy to use I wish there were more links to state info re: forms I didnt' know what to do with or definitions
Date published: 2022-04-05
Rated 1 out of 5 by from It used to be decent. Last time using it honestly. It's sketchy with it's "free" software.
Date published: 2022-04-05
Rated 3 out of 5 by from Not able to file electric The E-File keeps looping due to 12b zero value. Charitable contributions if you take the standard deduction. I have tried to enter it as 0.00 and 0. but it will not let me get past this. It also added $25 for state tax, but I should get 5 fed and 1 state tax filing for the price of the software.
Date published: 2022-04-05
Rated 5 out of 5 by from Painless process First time filer went great will come back next year and file
Date published: 2022-04-05
Rated 4 out of 5 by from IRA Navigational Challenge With a major source of income as investments (that is not normally an earned income), it was more difficult to manage my IRA contributions. While the challenge may come from IRS rules & regulations, Turbo Tax interfaces were perceived to be somewhat misleading.
Date published: 2022-04-05
Rated 4 out of 5 by from Should have been FREE It should have been free, as advertised. Very simple return. I did not get $20 off by using through Fidelity.
Date published: 2022-04-05
Rated 1 out of 5 by from Not worth it There was no difference from using the automatic return, except it too 2+ weeks, I was asked the same questions like 4 times, and it cost me almost $200. Never paying for this service again.
Date published: 2022-04-05
Rated 5 out of 5 by from Easy to use It's easy as a repeat customer. All my data is saved from previous years. It gives you hints on where to look for missing data. It's really great.
Date published: 2022-04-05
Rated 5 out of 5 by from love turbo tax easy to use and fast i will use again very accurrate
Date published: 2022-04-05
Rated 5 out of 5 by from Turbo Tax is great I like TurboTax because it walks you through the process.
Date published: 2022-04-05
All TurboTax® Offerings Reviews - Page 9368
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to use I wish there were more links to state info re: forms I didnt' know what to do with or definitions
Date published: 2022-04-05
Rated 1 out of 5 by from It used to be decent. Last time using it honestly. It's sketchy with it's "free" software.
Date published: 2022-04-05
Rated 3 out of 5 by from Not able to file electric The E-File keeps looping due to 12b zero value. Charitable contributions if you take the standard deduction. I have tried to enter it as 0.00 and 0. but it will not let me get past this. It also added $25 for state tax, but I should get 5 fed and 1 state tax filing for the price of the software.
Date published: 2022-04-05
Rated 5 out of 5 by from Painless process First time filer went great will come back next year and file
Date published: 2022-04-05
Rated 4 out of 5 by from IRA Navigational Challenge With a major source of income as investments (that is not normally an earned income), it was more difficult to manage my IRA contributions. While the challenge may come from IRS rules & regulations, Turbo Tax interfaces were perceived to be somewhat misleading.
Date published: 2022-04-05
Rated 4 out of 5 by from Should have been FREE It should have been free, as advertised. Very simple return. I did not get $20 off by using through Fidelity.
Date published: 2022-04-05
Rated 1 out of 5 by from Not worth it There was no difference from using the automatic return, except it too 2+ weeks, I was asked the same questions like 4 times, and it cost me almost $200. Never paying for this service again.
Date published: 2022-04-05
Rated 5 out of 5 by from Easy to use It's easy as a repeat customer. All my data is saved from previous years. It gives you hints on where to look for missing data. It's really great.
Date published: 2022-04-05
Rated 5 out of 5 by from love turbo tax easy to use and fast i will use again very accurrate
Date published: 2022-04-05
Rated 5 out of 5 by from Turbo Tax is great I like TurboTax because it walks you through the process.
Date published: 2022-04-05
All TurboTax® Offerings Reviews - Page 9368