TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 3 out of 5 by from turbo tax itself was great, the help not so good. I used the program that cost $119 with the added help. When I clicked on the live chat it told me there were problems and they would do what they could. I had to write my question and only got general answers. When i called I waited 5 minutes for a call back (Not bad) but no one was there, then i got disconnected. The second time i called same thing happened. Third time I called I stayed and waited for someone; I got a very nice man who helped. That was after a very frustrating time with the machine who could seem to get anything right. I felt it was a waste of money, I paid twice what I paid last year. I'll go with the cheaper version next year.
Date published: 2022-02-20
Rated 5 out of 5 by from Super easy to use Super easy to use and navigate. Using this company for 4 years now
Date published: 2022-02-20
Rated 5 out of 5 by from EASY AND QUICK easy and quick!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-02-20
Rated 5 out of 5 by from Been Using Turbo Tax for Years I have been using Turbo Tax for at least 10 years. Never had a problem
Date published: 2022-02-20
Rated 4 out of 5 by from Turbo Tax.......................... It was OK............................................
Date published: 2022-02-20
Rated 5 out of 5 by from Excellent Turbo Tax So fast an efficient….very easy to follow. I would definitely refer to a friend and family.
Date published: 2022-02-20
Rated 4 out of 5 by from Turbo Tax Overall good experience. There were some questions that needed more explanation.
Date published: 2022-02-20
Rated 5 out of 5 by from Turbo Tax is a great product! The software is so user-friendly and I love the feature whereby I was able to talk to a tax expert. The experts were so helpful.
Date published: 2022-02-20
Rated 5 out of 5 by from User friendly It was step by step guide and user friendly. Vey pleased.
Date published: 2022-02-20
Rated 4 out of 5 by from Awesome experience They handled everything to make it the best results.
Date published: 2022-02-20
All TurboTax® Offerings Reviews - Page 9368
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from turbo tax itself was great, the help not so good. I used the program that cost $119 with the added help. When I clicked on the live chat it told me there were problems and they would do what they could. I had to write my question and only got general answers. When i called I waited 5 minutes for a call back (Not bad) but no one was there, then i got disconnected. The second time i called same thing happened. Third time I called I stayed and waited for someone; I got a very nice man who helped. That was after a very frustrating time with the machine who could seem to get anything right. I felt it was a waste of money, I paid twice what I paid last year. I'll go with the cheaper version next year.
Date published: 2022-02-20
Rated 5 out of 5 by from Super easy to use Super easy to use and navigate. Using this company for 4 years now
Date published: 2022-02-20
Rated 5 out of 5 by from EASY AND QUICK easy and quick!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-02-20
Rated 5 out of 5 by from Been Using Turbo Tax for Years I have been using Turbo Tax for at least 10 years. Never had a problem
Date published: 2022-02-20
Rated 4 out of 5 by from Turbo Tax.......................... It was OK............................................
Date published: 2022-02-20
Rated 5 out of 5 by from Excellent Turbo Tax So fast an efficient….very easy to follow. I would definitely refer to a friend and family.
Date published: 2022-02-20
Rated 4 out of 5 by from Turbo Tax Overall good experience. There were some questions that needed more explanation.
Date published: 2022-02-20
Rated 5 out of 5 by from Turbo Tax is a great product! The software is so user-friendly and I love the feature whereby I was able to talk to a tax expert. The experts were so helpful.
Date published: 2022-02-20
Rated 5 out of 5 by from User friendly It was step by step guide and user friendly. Vey pleased.
Date published: 2022-02-20
Rated 4 out of 5 by from Awesome experience They handled everything to make it the best results.
Date published: 2022-02-20
All TurboTax® Offerings Reviews - Page 9368