TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Aliacnp21 from
Easy to use
I wish there were more links to state info re: forms I didnt' know what to do with or definitions
Date published: 2022-04-05
Rated 1 out of 5 by
Jonquelis from
It used to be decent.
Last time using it honestly. It's sketchy with it's "free" software.
Date published: 2022-04-05
Rated 3 out of 5 by
Roger193 from
Not able to file electric
The E-File keeps looping due to 12b zero value. Charitable contributions if you take the standard deduction. I have tried to enter it as 0.00 and 0. but it will not let me get past this. It also added $25 for state tax, but I should get 5 fed and 1 state tax filing for the price of the software.
Date published: 2022-04-05
Rated 5 out of 5 by
tevij from
Painless process
First time filer went great will come back next year and file
Date published: 2022-04-05
Rated 4 out of 5 by
ScrtyInvstr from
IRA Navigational Challenge
With a major source of income as investments (that is not normally an earned income), it was more difficult to manage my IRA contributions. While the challenge may come from IRS rules & regulations, Turbo Tax interfaces were perceived to be somewhat misleading.
Date published: 2022-04-05
Rated 4 out of 5 by
PeaceLoveWhiteRed from
Should have been FREE
It should have been free, as advertised. Very simple return. I did not get $20 off by using through Fidelity.
Date published: 2022-04-05
Rated 1 out of 5 by
jj1223 from
Not worth it
There was no difference from using the automatic return, except it too 2+ weeks, I was asked the same questions like 4 times, and it cost me almost $200. Never paying for this service again.
Date published: 2022-04-05
Rated 5 out of 5 by
JanMon50 from
Easy to use
It's easy as a repeat customer. All my data is saved from previous years. It gives you hints on where to look for missing data. It's really great.
Date published: 2022-04-05
Rated 5 out of 5 by
tmatttex88899 from
love turbo tax
easy to use and fast i will use again very accurrate
Date published: 2022-04-05
Rated 5 out of 5 by
Sheila21 from
Turbo Tax is great
I like TurboTax because it walks you through the process.
All TurboTax® Offerings Reviews - Page 9368
Date published: 2022-04-05
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Aliacnp21 from
Easy to use
I wish there were more links to state info re: forms I didnt' know what to do with or definitions
Date published: 2022-04-05
Rated 1 out of 5 by
Jonquelis from
It used to be decent.
Last time using it honestly. It's sketchy with it's "free" software.
Date published: 2022-04-05
Rated 3 out of 5 by
Roger193 from
Not able to file electric
The E-File keeps looping due to 12b zero value. Charitable contributions if you take the standard deduction. I have tried to enter it as 0.00 and 0. but it will not let me get past this. It also added $25 for state tax, but I should get 5 fed and 1 state tax filing for the price of the software.
Date published: 2022-04-05
Rated 5 out of 5 by
tevij from
Painless process
First time filer went great will come back next year and file
Date published: 2022-04-05
Rated 4 out of 5 by
ScrtyInvstr from
IRA Navigational Challenge
With a major source of income as investments (that is not normally an earned income), it was more difficult to manage my IRA contributions. While the challenge may come from IRS rules & regulations, Turbo Tax interfaces were perceived to be somewhat misleading.
Date published: 2022-04-05
Rated 4 out of 5 by
PeaceLoveWhiteRed from
Should have been FREE
It should have been free, as advertised. Very simple return. I did not get $20 off by using through Fidelity.
Date published: 2022-04-05
Rated 1 out of 5 by
jj1223 from
Not worth it
There was no difference from using the automatic return, except it too 2+ weeks, I was asked the same questions like 4 times, and it cost me almost $200. Never paying for this service again.
Date published: 2022-04-05
Rated 5 out of 5 by
JanMon50 from
Easy to use
It's easy as a repeat customer. All my data is saved from previous years. It gives you hints on where to look for missing data. It's really great.
Date published: 2022-04-05
Rated 5 out of 5 by
tmatttex88899 from
love turbo tax
easy to use and fast i will use again very accurrate
Date published: 2022-04-05
Rated 5 out of 5 by
Sheila21 from
Turbo Tax is great
I like TurboTax because it walks you through the process.
All TurboTax® Offerings Reviews - Page 9368
Date published: 2022-04-05