TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Always satisfies I have used Turbo Tax before and have always been satisfied, but the newest software has left me reeling. Deep in my mind I am wondering if the Brave New World is here and i am loving it.
Date published: 2021-02-24
Rated 2 out of 5 by from Turbotax was awesome. They made quite a few changes this year. I will likely not use them next year. Way more steps and pages to read a ton of info I did not need.
Date published: 2021-02-24
Rated 5 out of 5 by from Awesome tool Very Easy to use and understand. Friendly User Interface
Date published: 2021-02-24
Rated 5 out of 5 by from very nice and profesional I'm disabled and was treated with respect. Was a pleasure to talk to her.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is so easy! Just being able to have guidance on forms, the software is very user friendly!
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo tax is awesome It's easy to use and very helpful with any questions you have
Date published: 2021-02-24
Rated 5 out of 5 by from Taxes under my control. Makes things easy, especially in the time we are living in now. The chat assessor was really helpful in my situation. Thanks!
Date published: 2021-02-24
Rated 4 out of 5 by from Turbo Tax is "Ok"... For the most part, Turbo Tax does a fine job and is reasonably straightforward to use in the "Step-by-Step" method. However, I like to mail my state taxes in, rather than spend the extra money on e-filing those, and in my opinion the options for doing that could be presented up front in the step-by-step process to make is clear how to do that rather than focusing the Turbo-tax user into e-filing both fed & state taxes. As it is/was, I had to circle back to the start of the filing effort to change options to get to the mail in the state endpoint. No guidance is provided on using Turbo-tax in this manner and I know that Intuit could have made the process separable the first time through, rather than depending on the user to more-or-less guess or experiment as to how to have the software reach the end point of an e-filed fed return and a mailed state return.
Date published: 2021-02-24
Rated 5 out of 5 by from TurboTax is everything! Second year in a row filing with turbo tax and they make it so simple and easy. Wish I was using this sooner. Love, love love it!
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is a great Tax Tool I have done my taxes using Turbo Tax for 3 years. It is easy to use fast.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 9367
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Always satisfies I have used Turbo Tax before and have always been satisfied, but the newest software has left me reeling. Deep in my mind I am wondering if the Brave New World is here and i am loving it.
Date published: 2021-02-24
Rated 2 out of 5 by from Turbotax was awesome. They made quite a few changes this year. I will likely not use them next year. Way more steps and pages to read a ton of info I did not need.
Date published: 2021-02-24
Rated 5 out of 5 by from Awesome tool Very Easy to use and understand. Friendly User Interface
Date published: 2021-02-24
Rated 5 out of 5 by from very nice and profesional I'm disabled and was treated with respect. Was a pleasure to talk to her.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is so easy! Just being able to have guidance on forms, the software is very user friendly!
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo tax is awesome It's easy to use and very helpful with any questions you have
Date published: 2021-02-24
Rated 5 out of 5 by from Taxes under my control. Makes things easy, especially in the time we are living in now. The chat assessor was really helpful in my situation. Thanks!
Date published: 2021-02-24
Rated 4 out of 5 by from Turbo Tax is "Ok"... For the most part, Turbo Tax does a fine job and is reasonably straightforward to use in the "Step-by-Step" method. However, I like to mail my state taxes in, rather than spend the extra money on e-filing those, and in my opinion the options for doing that could be presented up front in the step-by-step process to make is clear how to do that rather than focusing the Turbo-tax user into e-filing both fed & state taxes. As it is/was, I had to circle back to the start of the filing effort to change options to get to the mail in the state endpoint. No guidance is provided on using Turbo-tax in this manner and I know that Intuit could have made the process separable the first time through, rather than depending on the user to more-or-less guess or experiment as to how to have the software reach the end point of an e-filed fed return and a mailed state return.
Date published: 2021-02-24
Rated 5 out of 5 by from TurboTax is everything! Second year in a row filing with turbo tax and they make it so simple and easy. Wish I was using this sooner. Love, love love it!
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is a great Tax Tool I have done my taxes using Turbo Tax for 3 years. It is easy to use fast.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 9367