TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from needs some improvement It took almost as long to pay for e'filing as it did to complete my taxes
Date published: 2022-04-13
Rated 5 out of 5 by from Great Experience, 5 Years Using TT. My wife and I have been using Turbo Tax now for several years. It's user friendly, answers any side questions we may have and we really appreciate the double/triple checking on saving us money.
Date published: 2022-04-13
Rated 2 out of 5 by from Problems with State Paid extra for State Corporate filing. Rejected with no or very little explanations. What a waste of money! Hope it improves next year.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo tax is so amazing Annette was wonderful and I can't wait to work w her again next year.
Date published: 2022-04-13
Rated 2 out of 5 by from very disappointed, unable to E-File I was unable to E-File returns. Kept getting message there was an error transmitting. I called customer service multiple times with no solution
Date published: 2022-04-13
Rated 5 out of 5 by from Mr Jesse my expert and his assistant are amazing. Mr Jesse and his assistant Rosa help me with all my questions and help me to the process to file my tax.
Date published: 2022-04-13
Rated 5 out of 5 by from Long Time User This option is a great way to handle personal filing....it gives about a 95% success rate of having everything you need to file....and with the ability to call customer service with the unusual question, able to complete the other 5%.
Date published: 2022-04-13
Rated 5 out of 5 by from Difficult Taxes - always helpful I have a regular job and receive a W-2. My wife is a sole proprietor and her taxes are always complicated. Turbo Tax really helps me to remember everything I need to complete the return and get the best refund.
Date published: 2022-04-13
Rated 5 out of 5 by from Tried one of the "free" tax software options offer I have used Turbo Tax for many years and have always been satisfied with the user interface, speed and accuracy of their products. I have tried other tax preparation software and always come back to Turbo Tax
Date published: 2022-04-13
Rated 4 out of 5 by from Search capability & Community Property need work. I went through the entire tax process with Turbo tax except for community property which I left for later. I noted that it was in the "Other Tax Situations" category. when I came back to finish my return I entered "Other Tax Situations" in the search box and got nothing. I did eventually find it, but it took a little luck and too much time.
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 9366
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from needs some improvement It took almost as long to pay for e'filing as it did to complete my taxes
Date published: 2022-04-13
Rated 5 out of 5 by from Great Experience, 5 Years Using TT. My wife and I have been using Turbo Tax now for several years. It's user friendly, answers any side questions we may have and we really appreciate the double/triple checking on saving us money.
Date published: 2022-04-13
Rated 2 out of 5 by from Problems with State Paid extra for State Corporate filing. Rejected with no or very little explanations. What a waste of money! Hope it improves next year.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo tax is so amazing Annette was wonderful and I can't wait to work w her again next year.
Date published: 2022-04-13
Rated 2 out of 5 by from very disappointed, unable to E-File I was unable to E-File returns. Kept getting message there was an error transmitting. I called customer service multiple times with no solution
Date published: 2022-04-13
Rated 5 out of 5 by from Mr Jesse my expert and his assistant are amazing. Mr Jesse and his assistant Rosa help me with all my questions and help me to the process to file my tax.
Date published: 2022-04-13
Rated 5 out of 5 by from Long Time User This option is a great way to handle personal filing....it gives about a 95% success rate of having everything you need to file....and with the ability to call customer service with the unusual question, able to complete the other 5%.
Date published: 2022-04-13
Rated 5 out of 5 by from Difficult Taxes - always helpful I have a regular job and receive a W-2. My wife is a sole proprietor and her taxes are always complicated. Turbo Tax really helps me to remember everything I need to complete the return and get the best refund.
Date published: 2022-04-13
Rated 5 out of 5 by from Tried one of the "free" tax software options offer I have used Turbo Tax for many years and have always been satisfied with the user interface, speed and accuracy of their products. I have tried other tax preparation software and always come back to Turbo Tax
Date published: 2022-04-13
Rated 4 out of 5 by from Search capability & Community Property need work. I went through the entire tax process with Turbo tax except for community property which I left for later. I noted that it was in the "Other Tax Situations" category. when I came back to finish my return I entered "Other Tax Situations" in the search box and got nothing. I did eventually find it, but it took a little luck and too much time.
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 9366