TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by
Flugender Hollander from
needs some improvement
It took almost as long to pay for e'filing as it did to complete my taxes
Date published: 2022-04-13
Rated 5 out of 5 by
JoJoKiKi from
Great Experience, 5 Years Using TT.
My wife and I have been using Turbo Tax now for several years. It's user friendly, answers any side questions we may have and we really appreciate the double/triple checking on saving us money.
Date published: 2022-04-13
Rated 2 out of 5 by
Sher 44 from
Problems with State
Paid extra for State Corporate filing. Rejected with no or very little explanations. What a waste of money! Hope it improves next year.
Date published: 2022-04-13
Rated 5 out of 5 by
null from
Turbo tax is so amazing
Annette was wonderful and I can't wait to work w her again next year.
Date published: 2022-04-13
Rated 2 out of 5 by
Jason6967 from
very disappointed, unable to E-File
I was unable to E-File returns. Kept getting message there was an error transmitting. I called customer service multiple times with no solution
Date published: 2022-04-13
Rated 5 out of 5 by
Veronicth from
Mr Jesse my expert and his assistant are amazing.
Mr Jesse and his assistant Rosa help me with all my questions and help me to the process to file my tax.
Date published: 2022-04-13
Rated 5 out of 5 by
McD111 from
Long Time User
This option is a great way to handle personal filing....it gives about a 95% success rate of having everything you need to file....and with the ability to call customer service with the unusual question, able to complete the other 5%.
Date published: 2022-04-13
Rated 5 out of 5 by
Scott70inJune from
Difficult Taxes - always helpful
I have a regular job and receive a W-2. My wife is a sole proprietor and her taxes are always complicated. Turbo Tax really helps me to remember everything I need to complete the return and get the best refund.
Date published: 2022-04-13
Rated 5 out of 5 by
Starfire63 from
Tried one of the "free" tax software options offer
I have used Turbo Tax for many years and have always been satisfied with the user interface, speed and accuracy of their products. I have tried other tax preparation software and always come back to Turbo Tax
Date published: 2022-04-13
Rated 4 out of 5 by
Publico39 from
Search capability & Community Property need work.
I went through the entire tax process with Turbo tax except for community property which I left for later. I noted that it was in the "Other Tax Situations" category. when I came back to finish my return I entered "Other Tax Situations" in the search box and got nothing. I did eventually find it, but it took a little luck and too much time.
All TurboTax® Offerings Reviews - Page 9366
Date published: 2022-04-13
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Flugender Hollander from
needs some improvement
It took almost as long to pay for e'filing as it did to complete my taxes
Date published: 2022-04-13
Rated 5 out of 5 by
JoJoKiKi from
Great Experience, 5 Years Using TT.
My wife and I have been using Turbo Tax now for several years. It's user friendly, answers any side questions we may have and we really appreciate the double/triple checking on saving us money.
Date published: 2022-04-13
Rated 2 out of 5 by
Sher 44 from
Problems with State
Paid extra for State Corporate filing. Rejected with no or very little explanations. What a waste of money! Hope it improves next year.
Date published: 2022-04-13
Rated 5 out of 5 by
null from
Turbo tax is so amazing
Annette was wonderful and I can't wait to work w her again next year.
Date published: 2022-04-13
Rated 2 out of 5 by
Jason6967 from
very disappointed, unable to E-File
I was unable to E-File returns. Kept getting message there was an error transmitting. I called customer service multiple times with no solution
Date published: 2022-04-13
Rated 5 out of 5 by
Veronicth from
Mr Jesse my expert and his assistant are amazing.
Mr Jesse and his assistant Rosa help me with all my questions and help me to the process to file my tax.
Date published: 2022-04-13
Rated 5 out of 5 by
McD111 from
Long Time User
This option is a great way to handle personal filing....it gives about a 95% success rate of having everything you need to file....and with the ability to call customer service with the unusual question, able to complete the other 5%.
Date published: 2022-04-13
Rated 5 out of 5 by
Scott70inJune from
Difficult Taxes - always helpful
I have a regular job and receive a W-2. My wife is a sole proprietor and her taxes are always complicated. Turbo Tax really helps me to remember everything I need to complete the return and get the best refund.
Date published: 2022-04-13
Rated 5 out of 5 by
Starfire63 from
Tried one of the "free" tax software options offer
I have used Turbo Tax for many years and have always been satisfied with the user interface, speed and accuracy of their products. I have tried other tax preparation software and always come back to Turbo Tax
Date published: 2022-04-13
Rated 4 out of 5 by
Publico39 from
Search capability & Community Property need work.
I went through the entire tax process with Turbo tax except for community property which I left for later. I noted that it was in the "Other Tax Situations" category. when I came back to finish my return I entered "Other Tax Situations" in the search box and got nothing. I did eventually find it, but it took a little luck and too much time.
All TurboTax® Offerings Reviews - Page 9366
Date published: 2022-04-13