TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo Tax was comfortable to use. I felt comfortable using Turbo Tax because I could go back and review as often as I needed, to feel secure that I had covered everything correctly.
Date published: 2022-03-15
Rated 5 out of 5 by from Awesome! Easy to use. Made the process simple and not intimidating.
Date published: 2022-03-15
Rated 5 out of 5 by from Turbo Tax is Amazing I really enjoyed my first experience with Turbo Tax! It was explained so well page by page! I like how they used my name each step of the way. I will spread the word on a great experience! Thanks Turbo Tax!!
Date published: 2022-03-15
Rated 4 out of 5 by from Very Useful We had trouble with HSA section. It was confusing and the program didn't ask the right questions to fill out the form. We had to do it manually to correct the errors after quite a bit of figuring and reading. we didn't have a high deductible HSA savings account.
Date published: 2022-03-15
Rated 5 out of 5 by from TurboTax is an excellent tool Really enjoyed my experience. It give me the assurance that my paperwork is in order.
Date published: 2022-03-15
Rated 5 out of 5 by from Love Turbotax Quick and easy. Love all the questions with all the steps
Date published: 2022-03-15
Rated 5 out of 5 by from TURBO TAX - FILE WITH EASE TAXES WERE EASY TO PREPARE AS TURBO TAX IMPORTS ALOT OF INFORMATION.
Date published: 2022-03-15
Rated 1 out of 5 by from Don't waste your money! I've used TurboTax for years...piece of cake, took less than 30 minutes after the first time since basic data moves forward from your files. However, this year I was asked for informtion that even my broker could not provide and then I could not e-file because TurboTax refused to accept some information that came directly from 1099 forms. Support WAS NOT RESPONSIVE. NEVER AGAIN TURBOTAX!!!
Date published: 2022-03-15
Rated 5 out of 5 by from so easy was very easy to file my taxes. covered everything i needed
Date published: 2022-03-15
Rated 3 out of 5 by from Good and Bad I don't know if I'm upset about QuickBooks or TurboTax. The fact that there's no conduit between QuickBooks Online and TurboTax Business is beyond ridiculous. Why would the two programs not talk to each other. The solution by Intuit is to port the data from Online to a trial version of QuickBooks Desktop. This also requires jumping through a number of hoops that don't always work (written as such in the documentation). For me, it didn't work. I ended up transferring the information manually. I hope by next year this issue gets resolved. Also, there are still not enough explanations about tax situations. There are some misleading explanations about distributions to shareholders that should be clarified.
Date published: 2022-03-15
All TurboTax® Offerings Reviews - Page 9356
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax was comfortable to use. I felt comfortable using Turbo Tax because I could go back and review as often as I needed, to feel secure that I had covered everything correctly.
Date published: 2022-03-15
Rated 5 out of 5 by from Awesome! Easy to use. Made the process simple and not intimidating.
Date published: 2022-03-15
Rated 5 out of 5 by from Turbo Tax is Amazing I really enjoyed my first experience with Turbo Tax! It was explained so well page by page! I like how they used my name each step of the way. I will spread the word on a great experience! Thanks Turbo Tax!!
Date published: 2022-03-15
Rated 4 out of 5 by from Very Useful We had trouble with HSA section. It was confusing and the program didn't ask the right questions to fill out the form. We had to do it manually to correct the errors after quite a bit of figuring and reading. we didn't have a high deductible HSA savings account.
Date published: 2022-03-15
Rated 5 out of 5 by from TurboTax is an excellent tool Really enjoyed my experience. It give me the assurance that my paperwork is in order.
Date published: 2022-03-15
Rated 5 out of 5 by from Love Turbotax Quick and easy. Love all the questions with all the steps
Date published: 2022-03-15
Rated 5 out of 5 by from TURBO TAX - FILE WITH EASE TAXES WERE EASY TO PREPARE AS TURBO TAX IMPORTS ALOT OF INFORMATION.
Date published: 2022-03-15
Rated 1 out of 5 by from Don't waste your money! I've used TurboTax for years...piece of cake, took less than 30 minutes after the first time since basic data moves forward from your files. However, this year I was asked for informtion that even my broker could not provide and then I could not e-file because TurboTax refused to accept some information that came directly from 1099 forms. Support WAS NOT RESPONSIVE. NEVER AGAIN TURBOTAX!!!
Date published: 2022-03-15
Rated 5 out of 5 by from so easy was very easy to file my taxes. covered everything i needed
Date published: 2022-03-15
Rated 3 out of 5 by from Good and Bad I don't know if I'm upset about QuickBooks or TurboTax. The fact that there's no conduit between QuickBooks Online and TurboTax Business is beyond ridiculous. Why would the two programs not talk to each other. The solution by Intuit is to port the data from Online to a trial version of QuickBooks Desktop. This also requires jumping through a number of hoops that don't always work (written as such in the documentation). For me, it didn't work. I ended up transferring the information manually. I hope by next year this issue gets resolved. Also, there are still not enough explanations about tax situations. There are some misleading explanations about distributions to shareholders that should be clarified.
Date published: 2022-03-15
All TurboTax® Offerings Reviews - Page 9356