TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Exceedingly Awesome My experience this morning was over the top, the agents were so helpful and thoroughly engaged to help me fix my issues. their patience is out of this world...thanks turbo.
Date published: 2022-02-21
Rated 2 out of 5 by from My worst experience with Turbo Tax in eight years This was by far my worst Turbo Tax experience. The dependent care section was confusing and hard to follow. Several times I ended up betting kicked back to a screen several sections earlier and having to work through the whole process again. I feel like I was tricked into upgrading to "premium" in order to enter my capital gains information, when it had in fact already been accounted for from my brokerage upload. The GUI was the least user friendly of any year with confusing uses of grayed out lettering and awkward wording in instructions. I will very likely NOT use Turbo Tax in the future.
Date published: 2022-02-21
Rated 5 out of 5 by from I have been using Turbo Tax for years I have been using Turbo Tax for years and have never had 1 problem
Date published: 2022-02-21
Rated 5 out of 5 by from TurboTax is a lifesaver! I've used TurboTax to file taxes ever since my previous tax preparer passed away, and it's been easy as pie every time. With the detailed breakdowns, it's clear where your refund is coming from and what else goes into getting your refunds. Plus, it doesn't break the bank and you can use your refund to pay for the preparation as well!
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo tax is very easy It was very quick and easily done. Even tho I'm not very good at doing my taxes
Date published: 2022-02-21
Rated 5 out of 5 by from easy to use This program was easy to use. had my info from last year on turbo tax
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo Tax is Awesome Turbo Tax was easy and quick to use. Very Happy with the product!
Date published: 2022-02-21
Rated 5 out of 5 by from Year3 minimal stress on taxes Intuit Turbo tax works for us. Thank you for the expert help from Deborah as well.
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo tax is awesome So easy and so helpful. The online experts are very fast and courteous
Date published: 2022-02-21
Rated 4 out of 5 by from It's been a good experience Did it myself and am happy I am done. It was a good experience. I am not happy that you won't accept that I HAVE NO NICKNAME! You made me LIE!
Date published: 2022-02-21
All TurboTax® Offerings Reviews - Page 9353
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Exceedingly Awesome My experience this morning was over the top, the agents were so helpful and thoroughly engaged to help me fix my issues. their patience is out of this world...thanks turbo.
Date published: 2022-02-21
Rated 2 out of 5 by from My worst experience with Turbo Tax in eight years This was by far my worst Turbo Tax experience. The dependent care section was confusing and hard to follow. Several times I ended up betting kicked back to a screen several sections earlier and having to work through the whole process again. I feel like I was tricked into upgrading to "premium" in order to enter my capital gains information, when it had in fact already been accounted for from my brokerage upload. The GUI was the least user friendly of any year with confusing uses of grayed out lettering and awkward wording in instructions. I will very likely NOT use Turbo Tax in the future.
Date published: 2022-02-21
Rated 5 out of 5 by from I have been using Turbo Tax for years I have been using Turbo Tax for years and have never had 1 problem
Date published: 2022-02-21
Rated 5 out of 5 by from TurboTax is a lifesaver! I've used TurboTax to file taxes ever since my previous tax preparer passed away, and it's been easy as pie every time. With the detailed breakdowns, it's clear where your refund is coming from and what else goes into getting your refunds. Plus, it doesn't break the bank and you can use your refund to pay for the preparation as well!
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo tax is very easy It was very quick and easily done. Even tho I'm not very good at doing my taxes
Date published: 2022-02-21
Rated 5 out of 5 by from easy to use This program was easy to use. had my info from last year on turbo tax
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo Tax is Awesome Turbo Tax was easy and quick to use. Very Happy with the product!
Date published: 2022-02-21
Rated 5 out of 5 by from Year3 minimal stress on taxes Intuit Turbo tax works for us. Thank you for the expert help from Deborah as well.
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo tax is awesome So easy and so helpful. The online experts are very fast and courteous
Date published: 2022-02-21
Rated 4 out of 5 by from It's been a good experience Did it myself and am happy I am done. It was a good experience. I am not happy that you won't accept that I HAVE NO NICKNAME! You made me LIE!
Date published: 2022-02-21
All TurboTax® Offerings Reviews - Page 9353